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SAN DIEGO (KGTV) -- The City of San Diego says it is working to earn back the public's trust after thousands of families got hit with erroneously high water bills this year. But the problems appear to be persisting. Ed Kitrosser and his wife just got a bill for 3, more than double the usual for their home in Pacific Beach."We're on automatic sprinklers. Nothing has changed, the setting has not been changed for several years," said Kitrosser. RELATED: Inside San Diego: Audit shows City sent thousands of faulty water billsKitrosser is one of about a dozen residents in the P.B. and La Jolla area complaining about outrageously high water bills they received in September. Their concerns come after a city audit found that about 3,000 San Diegans got erroneous water bills, largely due to human error. Shawn Tobias, of La Jolla, is questioning a bill he received for more than ,800."You call the city and say 'I'm pretty sure you made a mistake on this' and they say 'no, no, this is what you used,' and then your heart drops," Tobias said. RELATED: San Diego man furious with city over ,000 water billThe city, meanwhile, says it is making progress on installing a series of reforms after the audit. That includes increased oversight on meter readers, addressing a backlog of meters that need repair, and improving communication with customers."We are now holding everyone accountable," said Johnnie Perkins, the city's deputy chief operating officer. "It's going to take some time, because this wasn't created overnight, but we're certainly going to improve it as fast as we can."The city says it is not charging late fees or turning the water off on anyone disputing a bill. RELATED: City launches app to help customers monitor water bills  1801

SAN DIEGO (KGTV) - The debate over whether controversial guest speakers should be invited to a summit on reparations at San Diego State University re-erupted Wednesday after several protesters at a rally in favor of the invitations used anti-Semitic tropes that some witnesses called hate speech."We're all open to objective research on any given topic," Professor Risa Levitt told 10News. "But when hate speech enters the dialogue at a university that touts itself as being a leader in openness, acceptance, and diversity, then I think you do run into a problem."In 2019, the university agreed to fund a summit organized by students to explore the issues of reparations and slavery. One name floated as a potential speaker was Ava Muhammad, a spokesperson for the Nation of Islam who has been accused of anti-Semitism. When her name was suggested, a video was circulated showing her refer to Jews as "parasites" who taught Americans how to oppress freed slaves after the Civil War. When professors spoke out to suggest her invitation would be a mistake, the university said Muhammad would no longer be considered, explaining that the students in charge of the summit had decided she would not be invited.Wednesday's protest was held by the African People's Socialist Party and did not, according to organizers, include SDSU students as speakers, although one professor did speak. They made the case that no summit about reparations would be complete without another controversial leader accused of anti-Semitic remarks, Omali Yeshitela, chairman of the African People's Socialist Party. Yeshitela has previously been a guest speaker at SDSU.However, witnesses to the protest were disturbed by some of the language used, especially suggestions that rich Jewish people secretely run the university. One protestor called on students to boycott the summit to "...send a message to SDSU and their Zionist masters that we stand with Minister Ava and Chairman Omali.""A synagogue was shot 45 minutes from where we are right now," said SDSU student Dylan Meisner, referring to the deadly 2019 shooting at Chabad of Poway. "The argument is we cannot have people coming on campus who are going to say things that directly incite violence against Jewish people."Meisner says most students support free speech and believe that student groups are free to hear from whomever they want. However, he says this is different because the summit is funded by SDSU. "I personally was concerned, and I know many other students on campus were concerned, about the use of our tuition dollars being used to pay for a speech of people who have incited hatred against Jewish people in the past," Meisner said.A spokesperson for San Diego State says any characterization that the university banned, disallowed, or uninvited any speaker on the topic of reparations and slavery is incorrect. She says the details about the summit were only recent submitted by the student organizers and that those plans are currently going through the approval process. 3032

SAN DIEGO (KGTV) - The city of San Diego is one step closer to creating a regional energy company that would serve as an alternative to San Diego Gas and Electric.The city's Environment Committee voted 3-1 Thursday to advance the framework for the energy company to the full City Council, which it will consider Tuesday, The proposal, called Community Choice Aggregation, would include the city of San Diego and other entities such as Chula Vista, Encinitas, Imperial Beach and La Mesa. It would be managed under what is called a Joint Powers Authority. San Diego Gas and Electric would still deliver the energy, but the JPA would decide where it comes from. The city has previously estimated that it could save customers 5 percent under their SDG&E bills. Customers would be automatically enrolled, and would pay SDG&E exit fees (they can opt out of enrollment). The entity could help the city reach its climate goal of 100 percent renewable energy by 2035. It needs to get its proposal to the state Public Utilities Commission by the end of the year in order to start service in 2021. 1103

SAN DIEGO (KGTV) - Sunset Hills Elementary school in Rancho Pe?asquitos has been honored for having the top-ranked School Safety Patrol in the city.The program is a partnership between San Diego Unified School District, Poway Unified School District, and the San Diego Police Department. Students participate by helping serve as crossing guards before and after school. Officer David Valdez, who oversees the team at Sunset Hills and four other schools, says the students learn leadership, community service, and volunteerism. "I have a lot of fun with them," Valdez told 10News. "It's great seeing them develop over the course of the school year."About 90 schools participate in the progam, encompassing 2,000 student volunteers. Each student is eligible to apply for the top honor of being designated as the "Colonel". This year, Sunset Hills student Maddie Smith won. "It's a great feeling," she said. "WHen you help a kid during something, even if it's just a small act, it makes you feel really good inside."Smith has ambitious goals. "I want to be the President when I grow up and I feel like this is a great way to lead me up to that. I will learn how to be a great leader, teamwork, a good citizen. I'll know how to help people." 1245

SAN DIEGO (KGTV) - The autopsy of the driver who drove up an off-ramp the wrong way onto the 805 and slammed into an SUV holding a mother and her 12-year-old daughter was released Friday.READ RELATED:?Autopsy details mental state of McSkillet before deadly crash on Interstate 805 in San DiegoThe report states the death of Trevor Heitmann, 18, also known on YouTube as McSkillet, was accidental and he had no drugs or alcohol in his system during the time of the crash."I'm not doing good and bad is an understatement," Dominic Pizarro, 22, says the past two months has been a challenge each day.He lost his mother, Aileen Pizarro, 43, and sister, Aryana."It's interesting the fact he had nothing in his system, and I think it's much sadder in that aspect," Pizarro said at first read, the report angered him. Then, as he understood the context, his frustration disintegrated, concerned more with the fact Heitmann never got help. "I feel for the family in that case. He, you know, nobody should have to go through that."That, referring to the loss of someone integrated into the fabric of your daily life, "I would always try to go and make a phone call to mom about how my day went, which is what I would do when I was away at training for the Air Force. I would call my family and let them know how my day is going, and that took a while to learn I can't do that anymore," he said. Throughout the interview, he was strong and stable, never shying away from a question or getting emotional.He said each day he fights a battle, whether it's just getting up in the morning, or something reminding him in the middle of his day that they're never coming back.He is back at school, studying for his Master's Degree, and taking what happened to him as a way to give back, "we're trying to do a scholarship in my sister's honor for musicians."The Aryana Pizarro Music Scholarship will help talented kids, like his sister, get the funding they need to perfect their art.Dominic said because of his deep faith, friends, and family, he's been able to push forward. He hopes others can find peace in the faith he's grown."I think people easily either choose like you said to do something selfish or to give up and I don't want people to give up, I, I, giving up is too easy... [surviving] is worth it." 2352