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Regarding the incident from last night, as soon as we found out about this situation, we contacted the customer to let her know, that the behavior she experienced is unacceptable and a clear violation of our service standards. We apologized and assured her that we, as a company, do not tolerate this type of behavior, in our stores. We have since made suggestions to managers of this franchise, location, on how to deal with the employee, who caused this regrettable situation. 486

RAMONA (KGTV) - Seven acres burned in a brush fire near downtown Ramona Saturday, according to CalFire. At 6 p.m. Cal Fire PIO Issac Sanchez said the fire was 20% contained.The fire burned near Montecito Road and North Ramona Street.Hundreds of neighbors were evacuated from the Ramona Mountain Valley Apartments, where the fire burned right up to their fence. Juliette Farey, a mother and resident at the complex said she was coming back from her son's birthday party and when she saw the smoke, she knew her home was at risk."We were scared for our lives," she said.Farey said the unruly gold bushes on the other side of the fence were out of control, and wished they would be better maintained to keep a fire from happening in the future.Sanchez said the fire started with a pile of debris in the riverbed then spread to nearby grass. Sixty-five fire fighters responded, working to protect neighbors, two planes and a helicopter also jumped into action to help. Farey believes homeless who live in the riverbed started the fire, saying the high rent is to blame. "They probably lit a fire in the river bottom to stay warm," she said.Other residents were terrified, saying they've never experienced a scare like this."There was just this wall of smoke. I grabbed our animals and my daughters," Angelina Rios said police banged on their door urging them to get out and that's when they saw the wall of smoke steps away.Her daughter Destiny Minjares described the fear gripping her and her neighbors, that turned to excitement as a helicopter soared just over their heads dropping water.Destiny said they got splashed and everyone cheered after the successful maneuver, a feeling that quickly faded as they saw the fire was still raging nearby.Firefighters got a handle on the fire around 6 p.m. The evacuations have been lifted. All road closures have been lifted as well. Firefighters are expected to be at the scene for several hours.This is a developing story. 10News will update as details become available.  2101

RAMONA, Calif. (KGTV) -- A San Diego County gym owner has been charged with several misdemeanors for violating public health orders, according to the District Attorney’s Office.According to the DA, Peter San Nicolas, owner of Ramona Fitness Center, is facing five charges for “violation of California emergency services act.”According to the document, each of the misdemeanors carry a ,000 fine.The complaint states that from June 2 through July 17, San Nicolas “did refuse and willfully neglect to obey a lawful order.”San Nicolas says he violated the orders because he felt it was the right thing to do. He is getting legal help to fight the charges."It's about all businesses; small businesses like the salon across the street, the coffee shop down the road, the couple of new restaurants that have opened and are struggling." San Nicolas said. "It's not about me anymore. It's about all small business, and I feel it's my duty to stand up.""We understand and sympathize with the significant hardship placed on businesses who are required to remain closed. But public health orders are in place to safeguard the health of everyone in our community amid this deadly pandemic,” the District Attorney’s office said.“Along with our law enforcement partners, we work with businesses to give them opportunities to achieve voluntary compliance. But when the public health order is ignored and the law is broken, the public's health is at risk and we will file charges,” a statement continued.The move marks the first time the office has filed charges over the public health order. 1586

Red Sox pitcher Eduardo Rodriguez is done for the season, following complications from a condition he suffered from the coronavirus. He was diagnosed in early July with the coronavirus.He was set to return to the team by mid-month, however a health screening discovered a heart condition that will sideline Rodriguez for the 2020 season. Rodriguez is 27 years old.The condition is called myocarditis, when the heart becomes inflamed. Inflammation of the heart muscle was recently identified in two studies looking at lingering health effects in coronavirus survivors.Rodriguez did not experience chest pain or any symptoms, according to multiple media outlets.The condition was revealed during an MRI to check his heart following COVID-19.He said the experience was eye opening, but that having a mother who is a nurse has helped put his mind at ease.“The heart is the most important part of your body, so when you hear that — the first time that I heard it — I was kind of scared,” Rodriguez told Mass Live on July 26. “Now that I know what it is, it’s still scary, but now I know exactly what it is. Just talk to my mom, talk to my wife, they know what I have and everything. Now we just gotta take the rest. That’s hard, but you gotta take a rest.''According to the Mayo Clinic, “Myocarditis is an inflammation of the heart muscle (myocardium). Myocarditis can affect your heart muscle and your heart’s electrical system, reducing your heart’s ability to pump and causing rapid or abnormal heart rhythms (arrhythmias).”Rodriguez’s doctors told him that 10-20% of people who have had COVID-19 also have been diagnosed with myocarditis, according to the Associated Press.Rodriguez previously said that his bout with the coronavirus had left him feeling “100 years old” and that it took him about 10 days before he was able to do any light throwing.He said he’s currently not experiencing any COVID-19-related symptoms. 1927

President-elect Joe Biden has marked the 48th anniversary of the accident that killed his first wife and baby daughter by attending Mass at the church where they are buried.Neilia Biden and the couple’s 13-month old daughter, Naomi, were killed when their car was struck by a tractor-trailer as she took the kids to pick out a Christmas tree.Sons Hunter and Beau were seriously injured. They were a year and a day apart in age, at 3 and 4.Joe Biden had just been elected to the Senate and was in Washington setting up his new office at the time of the accident.Biden and his wife, Jill Biden, attended the Friday morning service in Delaware at St. Joseph on the Brandywine, a Roman Catholic church. The campus of the church contains a large parish cemetery. After Mass, the Bidens walked to the gravesite markers to pay their respects. 843