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INDIANAPOLIS — A woman needed help after she spent nearly ,000 on Amazon gift cards from Kroger and they didn't work. "I love wearing jewelry. I wear a lot of jewelry that I know makes a woman feel really good; it makes her feel a little bit more bouncy," said, Lilly Ogle, who is a jewelry maker.The cash from her creations sold around the world helps pay the bills."I've sold pieces in Denmark, Finland, Germany—just all over," she said. "I use real stones; I use onyx, pearl, Mother of Pearl, jade, all kinds."Last year, she saved 5. That money was meant to buy Christmas gifts for her family."It took me a whole year to save that money," Ogle said. So she bought 5 in Amazon gift cards at her local Kroger store, and then this happened:"I got home 20 minutes later, tried to use those cards, and they said they have already been used—that's impossible. I just got them," Ogle recalled. She says Amazon told her they couldn't help because she did not order the cards directly from them.Though she had her receipts, Kroger said it could not help because gift cards are like cash. The cards "...cannot be replaced, and no refunds can be made."Kroger also said, "Cashiers have no way to know if the gift card belongs to the person presenting it or to someone else ... since the cards have no names on them and no ID is required for their use.""I'm not trying to get more than I paid for the cards. I feel like I deserve 5 back that I put out for the cards," Ogle explained. Blackhawk Network, the company that oversees the Amazon cards, said they could not provide specifics on what happened to Ogle's card. They did review our request and, in the end, refunded the 5. The company said in a statement:"We can share that we are in contact with her to resolve this matter to her satisfaction. Our advice to any cardholder that may have questions, concerns, suspicions about a card is that it's very important to call the customer service number on the back of the card immediately."We have processes to help victims of fraud through restitution when appropriate. However, we don't go at it alone. Blackhawk partners with law enforcement in our various geographies and retail industry organizations to enable a safer shopping environment for consumers."This article was written by Rafael Sanchez for WRTV. 2325

It’s week one of pro football, during the second game of a doubleheader Monday night and fans are packed in at Society Sports and Spirits in Denver.Despite the hometown team being three point underdogs, many people hope they just cover the spread.“What we’ve known for a long time is Americans like to bet on sport,” said Casey Clark of the American Gaming Association.Clark says more than 33 million Americans will bet on professional football this year. After a recent Supreme Court ruling, gambling on games will be a lot easier.Sports betting is now legal in 18 states plus Washington, D.C.Clark says four other states have passed bills legalizing sports betting and he expects more to follow suit for financial reasons.“About 1 million has been generated in tax revenue across those states in that short amount of time,” he said. “So, you’ve seen significant uptick in opportunity for states and counties and local jurisdiction.”One state that’s seeing immediate pay off after legalizing sports betting in May, is Colorado.“Colorado has a 10 percent tax on the wins,” said Dan Hartman, director of the Colorado Division of Gaming. Hartman predicts legal sports betting will generate millions of dollars in tax revenue, and it has already created more jobs in a few months in Colorado.“One of the operators from Australia is they’re moving their entire North American headquarters to Denver -- bringing 200 jobs,” he said.Many fans are betting on games through apps on their phones.“It’s been a challenging few months with the COVID and tax receipts are down,” said Mike Raffensperger with FanDuel the largest online real money gaming company in the US.Raffensperger is now seeing more government leaders reach out about generating extra income through gambling.“We’ve been speaking with regulators and legislators around the country and they’re looking for new sources of tax revenue and they been seeing the success,” he said.Success so financially tempting that it could lead to more states betting on legal gambling to help financially during this worldwide pandemic. 2086

It’s a simple message: “Count every vote."It's what a crowd in Pennsylvania is chanting, as officials continue counting ballots in the battleground state. For Kierstyn Zolfo, it’s a personal one.“We believe that every vote needs to be counted,” she said. “I voted by mail-in, and I do that regularly anyway because I have disability issues.”Her mobility may be limited, but her voice--and those of others in this crowd--are not. Just 30 miles north of Philadelphia, in the all-important suburbs and outside the Bucks County Elections Office, residents rallied.“We're also here to celebrate that we're outside of the place that the votes were being counted,” said Marlene Pray, who organized the rally.It’s an effort called Protect The Vote. They are pushing to make sure every vote in the state, no matter the party affiliation, gets counted.“It's a completely nonpartisan effort. We just want to make sure that every vote gets counted,” said Bob Edwards with Protect The Vote. “I mean, what could be more simple and what more American than that?”Yet, the Trump campaign is suing Pennsylvania on several legal fronts, hoping to block certain mail-in votes, votes that the Pennsylvania Secretary of State said were legally cast by the millions there in the largest numbers ever seen in the state.The potential for multiple legal challenges here in Pennsylvania looms large, especially for ballots received after Election Day, which by state law, can still be counted if they were postmarked on Election Day and are delivered to elections offices by Friday.“This is profoundly important,” Pray said.It is something Kierstyn Zolfo sees, as well.“This is about American principles,” she said, “counting every vote.” 1719

It's been a brutal week for many big American retailers.JCPenney announced Friday that it will cut 360 jobs at its stores and corporate headquarters. That's on top of the more than 5,000 layoffs in 2017 after JCPenney decided to close nearly 140 stores.The struggling retailer also said that its earnings and sales for this year will be worse than what Wall Street analysts were expecting. Shares of JCPenney plunged nearly 10% in early trading.JCPenney wasn't the only prominent bricks and mortar chain to report poor results this week.Barnes & Noble posted a quarterly loss and a drop in sales Thursday morning, sending the bookstore's shares to an all-time low.Victoria apparently needs a new Secret too. L Brands, the owner of the lingerie seller and Bath & Body Works, plunged 14% Thursday after its outlook turned out to be more devilish than angelic.Nordstrom, which is trying to go private, failed to impress investors with its latest results after the closing bell Thursday. Its stock fell 6% Friday morning.And the other shoe dropped at Foot Locker. The sneaker and athletic apparel company's sales missed forecasts and its outlook was weak as well. Foot Locker's stock dove 7% Friday morning.Related: The one sector of retail that's hiring -- a lotAll this bad news comes at a time when the retail industry is undergoing a massive transformation as more and more consumers shop online.People are still spending. They are just doing so on their phones as opposed to at the mall.That's been great for e-commerce leader Amazon, which has continued to post impressive sales growth. Its stock is also up more than 25% this year and is near a record high.Coye Nokes, partner in the consumer and retail practice at strategy consulting firm OC&C, said that the threat from Amazon is clearly the biggest challenge for most traditional retailers."Amazon is still coming and it is entering even more categories," she said.But she added that there are some retailers that have been fighting back and have done a good job of boosting their own digital operations.Related: Macy's is back! Stock up on solid salesMacy's shares rallied earlier this week after the iconic retailer topped analysts' forecasts and said that online sales continued to grow at a double-digit pace.Best Buy also posted strong sales in its stores and digital operations on Thursday. The electronics retailer's stock even rose 4% while the broader market tanked on fears of a global trade war.And there are other traditional retailers that are holding up well.Gap shares bucked the market's downward trend Friday, rising 5% after it posted solid results. The Gap's Old Navy brand is on fire. Its same-store sales were up 9% during the holiday quarter.Department store chain Dillard's topped forecasts earlier this week too, sending its shares up nearly 17% on the news.So it's not all doom and gloom for retail. The industry is in the midst of a shakeout that will lead to some casualties and some big winners. But the American consumer is still alive and well.The-CNN-Wire? & ? 2018 Cable News Network, Inc., a Time Warner Company. All rights reserved. 3147

Injured Buffalo protester Martin Gugino has been released from the hospital, nearly four weeks after he was pushed to the ground by two Buffalo police officers.Gugino, 75, will be recovering at an undisclosed location to protect his privacy, according to his attorney Kelly Zarcone."Martin wants to thank the entire hospital staff for their exceptional dedication and professionalism," Zarcone said. "He received truly outstanding care and for that, he is grateful."Gugino has been at ECMC since June 4, when he was shoved to the ground outside Buffalo City Hall by officers Aaron Torgalski and Robert McCabe. Gugino's skull was fractured when the back of his head hit the sidewalk. The fall, which was captured on cell phone video, happened moments after Gugino approached a moving line of officers.Torgalski and McCabe are facing second-degree assault charges. They remain suspended without pay. 905