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SAN DIEGO (KGTV) - A North Park woman is wondering what went wrong after she quickly paid off a fine for a parking ticket, and then got hit with a big late fee.On the second Tuesday in November, Stacy parked her car on Meade Avenue near her home in the morning. When she got off work later that day, she found something unexpected on her windshield."I didn't read the sign correctly. Parked in a spot that said 'No Parking' and got a ticket," said Stacy, who asked 10news not to use her last name.For parking in a street sweeping zone, she received a ticket for .50."Wrote the check the next day and sent it in the mail the following day," said Stacy.Stacy says she included the ticket in her payment and put the citation number on the check."At that point, I thought everything was fine," said Stacy.A few weeks later, she got a notice from the city saying the citation hasn't been paid, and she had a few weeks to pay it. Stacy wrote another check for .50 and sent it in the mail. She stopped payment on her initial check. Fast forward to late December, when she got another notice. Her payment had been received, but she now owed a late fee of ."How I felt was frustration. I felt a lot of frustration, because I felt like I had done what I was supposed to do," said Stacy.Stacy ended up paying the late fee online. She's not alone. After posting details of her ordeal on the Nextdoor app, another driver responded with a similar story. He reported that his check wasn't processed until after the late deadline."My concern is other people aren't able to afford late fee," said Stacy.Stacy won't be mailing any more checks when dealing with the city. "If checks aren't the way to do things, and they can't get to the volume ... we just need to know about it," said Stacy.Stacy says her initial payment didn't get lost in the mail, because the city tried to cash it - weeks after the late deadline.A city spokesperson released the following statement:"Check payments are processed by a third party vendor located in Inglewood, Calif. The average processing time in calendar year 2019 was six days for payments mailed to the vendor. Recently, the vendor encountered delays due to the installation of new remittance processing equipment. The new equipment had connectivity issues which created a backlog of payments. Customers who reached out to the Office of the City Treasurer during the backlog were advised not to stop payment on their checks, the postmark date was considered the legal payment date. When the payments were processed, the postmark date would automatically roll back any late fees if assessed. The Office of the City Treasurer generally advises customers to use the online option as the payments are posted in real-time ... (Stacy) put a stop payment on her original check payment. When stop payments are initiated on checks, it triggers an automatic process that rolls back the original payment. When this occurs, the bank will assess a stop payment fee that is added to the balance due. Late fees were automatically assessed. Her original payment was timely. Subsequently, the late fee and assessment were waived. (Stacy) will receive a refund check for in approximately 30 days." 3235

SAN DIEGO (KGTV) -- A Hazardous Materials Team is investigating a Rancho Bernardo residence following reports of a possible fentanyl overdose death at the home Thursday morning.Crews responded at around 4 a.m. to calls of an overdose at a residence at 11300 Calenda Road located a few blocks from Westwood Elementary School.First responders discovered an unconscious 27-year-old male. The victim was declared deceased at the scene, according to San Diego County Sheriff's Office officials. Neighbors told 10News the man lived at the home with his parents.While at the scene, our 10News crew saw a woman being escorted out of the house and placed in an ambulance. It’s still unclear how she’s involved.The San Diego County Medical Examiner will identify the man and confirm his cause of death. 800

SAN DIEGO (KGTV) — A new mother got a big surprise when she walked into her garage in Linda Vista: A ripped fence and a missing, pricey bike.Kristen Farias had just put her 3-month-old daughter in the car early Thursday evening when she noticed her garage door was open. She and her husband have lived at the City Scene condo complex for eight years."Felt violated. Something just didn't seem right," said Farias.That something was a hole in a fence that separates her garage from her neighbor's. All of her belongings were untouched, except for something expensive: a Cannondale R500 triathlon bike - loaded with accessories - valued at some ,000."You just feel icky. Someone knows how to get into your belongings and take your stuff," said Farias.In this case the 'how' included the neighbor's garage door accidentally left open. The thief got into that garage and cut open up the shared fence. Detectives told Farias of a rash of other incidents. "Four times in the same area in the past month," said Farias.In each of the cases, the burglar somehow broke into one garage, then went to work on the fence."Just means people are lurking in the neighborhood, following you and seeing when there is an opportunity. That's scary," said Farias.Farias says the thief knew exactly what he wanted, leaving behind less expensive items. Her big fear is what could happen when the thief strikes the next time. She can't help but think she and her baby could have walked in on the burglar."Makes me sick to my stomach. Who knows how it could have went," said Farias.Anyone with information on the case is asked to call Crime Stoppers at 888-580-8477. 1650

SAN DIEGO (KGTV) — A local wildlife researcher is being remembered after he died Thursday at a remote canyon in San Pasqual Valley.David Bittner, 75, of Julian, died what he loved doing. He was replacing batteries on wildlife cameras in the Brady Canyon area, when he fell at least 50 feet. The county's Medical Examiner says Bittner called to a friend there with him, but was pronounced dead at the scene shortly later after crews pulled him to safety.Bittner co-founded the Wildlife Research Institute with his wife and devoted his life to the cause, according to Molly Jager-Begent."He would tag eagles all over the world and follow their paths to figure out what was really happening in the world of wildlife," Begent said.RELATED: Man dies after falling 50 feet off Escondido cliffBegent said she and her husband donated a portion of their ranch off Highland Valley Road in Ramona to the Wildlife Research Institute. Lined inside the ranch are wildlife photos captured by Bittner, another passion of his."He was just really dedicated. He had a passion," Begent says. For decades, Bittner led a free "hawk watch" on Saturdays during the first two months of the year, where biologists would teach the community about birds and their relationship to raptors.Begent said the wildlife expert helped educate thousands on the importance of wildlife preservation, even purchasing 3,000 acres and gifting it to the county as a wildlife preserve, according to Begent."His life was dedicated fully to his love of wildlife and wild places, helping educate thousands on the balance of preservation and healthy appreciation of wildlife while protecting their habitat first and foremost," said Katie Quint, who worked closely with Bittner.Thursday, Bittner was replacing batteries near the location of a threatened Golden Eagle's nest, according to Quint. "Dave has been advocating for San Diego County’s Golden Eagle population with local agencies by ensuring the long-term documentation of their nesting ecology over the past 31 years," said Quint.Saturday, a special tribute is planned for Bittner from 10 a.m. to 12 p.m. at Begent Ranch in Ramona, the area where he connected so many to his love of wildlife. 2210

SAN DIEGO (KGTV) -- A human smuggler reportedly used two children as decoys by dropping them over the border into concertina wire, according to U.S. Customs and Border Protection. CBP reports that two Salvadoran girls, ages six and nine, were dropped roughly eight feet from the San Diego border behind concertina wire late Monday night. “Agents responded and moments later, a group of 10 individuals crossed the border in the area agents vacated,” said Rodney Scott, Chief Patrol Agent for the U.S. Border Patrol. Scott said on social media that the group eluded capture. The two young girls were given medical attention for what CBP called minor injuries. The agency is working with the consulate in El Salvador to locate the girls’ parents, the agency said. Watch video of the incident below: Last night, a human smuggler dropped two young Salvadoran girls, 6 and 9, from the aging border barrier behind concertina wire. As agents vacated their patrol positions in response, 10 people crossed illegally nearby. They eluded capture. #USBP #CBP #BORDER #BORDERSECURITY pic.twitter.com/t2QNmQLpoK— CBP San Diego (@CBPSanDiego) March 12, 2019 1149