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CHULA VISTA, Calif. (KGTV) - A South Bay mom says the dinner she ordered using a food delivery app never arrived, and the driver couldn't be tracked down."It was my second time using the app," said Melissa Stone.Last Sunday, when Stone's kids had a craving for burgers and fries, she signed into her Grubhub app and ordered an early dinner from Bull Chicks in Chula Vista. An hour passed, but there was no food."Went onto the app, checked the delivery status, and it said it was delivered," said Stone.Confused, she checked her front door but didn't see any deliveries. She called the restaurant. An employee told her her food had been picked up by the driver 15 minutes earlier. She asked for the driver's information and got a woman's name and number. Stone says she tried to contact the driver, but the number was disconnected."I'm upset and hangry at this point," said Stone.She says when complained to Grubhub, they didn't have any answers but gave her a refund."I think somebody was hungry, took my food and ate it," said Stone.Melissa posted the incident on Facebook and got several responses from local Grubhub customers with similar stories, including one involving a male driver who reportedly picked up the food but didn't deliver it."They never received their food," said Stone.And they may not be alone. According to a 2019 survey by US Foods, nearly 30% of drivers with food delivery apps, admit to snacking or stealing the food they're responsible for delivering. A Gruhhub spokesperson issued the following statement:"Our mission is to connect hungry diners with great, local restaurants. We always want our diners to have the best experience possible, and the vast majority of our 450,000 orders each day are completed without incident or complaints. But when things don’t go as planned, we appreciate hearing feedback and work hard to make it right.We looked into the two orders brought to our attention and found they are separate, isolated incidents. Both diners were helped by our customer care team and received refunds for the affected orders and promo codes for future orders. We did not find any evidence of misconduct by our drivers during either of the deliveries.Overall, we have zero tolerance for misconduct from our delivery partners, and we work to immediately resolve incidents. Our drivers sign a contract before partnering with us that makes it clear that misconduct is not permitted. As a matter of practice, we do extensive motor vehicle and criminal background checks before contracting with a driver, and we periodically re-run these checks while any driver is contracted with us." 2628

CHULA VISTA, Calif. (KGTV) - Sweetwater Union High School District is trying to be proactive in the way it approaches teenage suicide.They'll hold an Open Forum to discuss the issue Thursday night, March 7, at Otay Ranch High School (1250 Olympic Parkway). The meeting starts at 6 pm."One life lost is one too many," says District Spokesperson Manny Rubio.According to the latest numbers from the San Diego County Suicide Prevention Council, suicides rose in 2017 after three years of holding steady. There were 458 deaths by suicide in 2017.The report also found that 14.5 percent of students had seriously considered suicide.Rubio says any time there is an incident with a Sweetwater student, they have crisis counselors and psychologists who go to campus. They also follow up with students in the ensuing months. But those are all reactive measures.To be more proactive, SUHSD officials asked students what issues they want to address concerning suicide. Among the responses were depression, social media pressure and bullying.The topics will be front and center of the public forum Thursday night."We want to make sure as we're going forward, that we're looking at what we can to better support our students," says Rubio. "This was one of the ideas. So let's talk about this in the open and let's talk about this publicly so that we can make sure that our students are feeling supported and feeling recognized."The event is open to the public. The district says students, parents, community members and anyone else from anywhere in San Diego County is welcome to attend and participate.San Diego County also offers a website, up2sd.org, to address the suicide crisis. The Suicide Hotline is available 24 hours a day, 7 days a week at 888-724-7240. 1759

CINCINNATI — Cincinnati police, who were told a car was stolen with an infant still inside, now say that a child was never in danger and that the person who reported the car stolen lied to get a quicker response from police.Just before 10 p.m. Thursday evening, a 2010 Mercury Milan was reported stolen from a BP gas station in the 1300 block of Hopple Street with a 10-month-old infant still inside.Police caught up with two suspects in the car shortly before 11 p.m., and the suspects fled the vehicle about five miles away from where it was reported stolen.Officers did not find a child inside the vehicle, and the suspects evaded capture, police said.Cincinnati police said the person who reported the car stolen changed his story about 45 minutes into their investigation, saying the infant was not in the car when it was stolen."He stated that there's some money in the car, and that's why he told us there was a 10-month-old in the car, because he knew it would be a top priority for us if this was the case," Cincinnati Police Capt. Doug Snider said. 1066

CINCINNATI -- The phone call stole Angel Goss' breath.When her children came to investigate the sound of their mother jumping up and down in their home, she could only point at the phone. A match, she tried to tell them. They found a match. She would receive a donor kidney. The search for one her body could accept had lasted 10 years, much of it spent in hours-long sessions of dialysis.Multiple blood transfusions and a diagnosis of lupus, which contributed to her kidney failure, meant she needed to find a donor who met exacting standards: They needed to be alive, and they needed to belong to the 2 percent of the population with a compatible blood type. After a decade, that donor had finally materialized. Ohio State University Hospital found them."I was overjoyed," Goss said. "You know, I've been waiting too long for this. I didn't know how to contain myself because I was just so excited.”She was lying in a hospital bed, ready for surgery, when she learned it wouldn't come. Hurricane Michael stalled the flight carrying her kidney in South Carolina, where the organ spoiled in storage as the ice around it melted, and Goss was speechless again. "I didn't want to hear it," Goss said. "I didn't want to believe it. (I thought,) ‘It's going to come, and when it comes, it's going to be just for me.'"I didn't want to speak to anybody. I felt like everything bad follows me."Goss continues to wake up early for four-hour dialysis sessions every day. She said she forces herself to believe everything happens for a reason, even if she can't see it, and keep her loved ones in mind as she lives each moment to the fullest. She will remain at the top of the kidney transplant list, hoping for another rare donor to come along. In the meantime, she said she hopes sharing her story will encourage those with healthy kidneys to become organ donors. "I just want that second chance," she said. "I want to feel good again." 1975

CHULA VISTA, Calif. (KGTV) -- The man suspected of robbing a South Bay credit union was arrested following a crash Wednesday afternoon. According to Chula Vista Police, a man entered the Cal Coast Credit Union on the 300 block of East H Street around 2 p.m. Wednesday. Police say the man approached the teller window with his hand in his pocket simulating a weapon and demanded cash from the employee. After receiving the cash, the suspect left the credit union, getting into a getaway vehicle. Police were able to locate suspect based on vehicle information provided by a customer at the credit union. Officers spotted the vehicle going eastbound on H Street and tried to pull the suspect over, but he didn’t stop instead leading police on a chase. At some point during the chase, police say the man ran a red light on Otay Lakes Road, slamming into another vehicle. Both the suspect and victim in the crash were taken to the hospital with non-life threatening injuries. Police haven’t yet released the name of the suspect but say he is under arrest for the bank robbery and felony evasion. 1100