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SAN DIEGO (KGTV) — A Scripps Ranch woman who contacted Team 10 about problems with her Samsung refrigerator is now receiving a full refund after Team 10’s story aired.Stephanie Nivinskus bought her Samsung french door refrigerator in December 2014. It cost her nearly ,000. She said she had issues roughly six months after she bought it. "It's been a headache since the beginning," Nivinskus told Team 10 in September.The first problem was the ice maker does not function properly, according to Nivinskus."The ice just gathers and collects up there. It makes it so it doesn't work," Nivinskus said.She also has issues with the temperature of the refrigerator. The FDA says a safe temperature inside a refrigerator is 40 degrees or below. During the initial interview with Team 10, the thermometer inside of Nivinskus' refrigerator read about 56 degrees."Having spoiled food is a real problem," she said. RELATED: Samsung customers upset over broken ice makers and high temperatures on fridgesNivinskus said a Samsung representative called her after Team 10’s first story. Shortly after, a full refund for her refrigerator was processed.“Thank you so much for helping us because fighting by myself, I was getting a whole lot of nowhere,” Nivinskus said.Samsung is currently facing a class-action lawsuit regarding the broken ice makers. There are also more than 5,400 people in a Facebook group demanding a recall of Samsung refrigerators.In an email, a Samsung spokesperson told Team 10 in response to the initial story: "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied. If a customer encounters any problem with their product or service, we encourage them to reach out to us directly at 1-800-SAMSUNG so we can provide assistance."Nivinskus said she spoke to customer service before contacting Team 10. She is encouraging other customers dealing with similar problems not to give up. "Keep fighting,” she said. “They need to take responsibility for this and you need to get what you paid for." 2092

SAN DIEGO (KGTV) — Airbnb is tightening its restrictions after five people were shot and killed during party in Northern California.Airbnb's CEO Brian Chesky tweeted Saturday that the San Francisco-based company is expanding its manual screening of "high risk" reservations and will remove users who violate policies banning parties."Starting today, we are banning 'party houses' and we are redoubling our efforts to combat unauthorized parties and get rid of abusive host and guest conduct, including conduct that leads to the terrible events we saw in Orinda," Chesky tweeted. 586

SAN DIEGO (KGTV) – A Scripps Ranch man left for the storm ravaged Caribbean Island of St. Maarten Monday. RELATED: 70 percent of St. Maarten homes badly damaged, as Jose prepares to hitDrew Goodwin is volunteering his time and equipment to help recovery crews with his drones.Irma pounded the islands when it made landfall there last week.“I know (military personnel) are going to help restore order and make things safer so people can get in to start recovery,” Goodwin said.Goodwin is with Emergency Response Drones, a nonprofit that provides drone services to agencies.  He’s assisted with search and rescue efforts locally.He raised money so he can fly himself and his equipment to the island.“I have the support and resources, and if I didn’t do it, I would be ashamed of myself,” Goodwin said. 822

SAN DIEGO (KGTV) -- Accusations of altering documents to receive federal money. That’s the claim in court records against Argosy University, which operates The Art Institute of California in San Diego. Court documents accuse the university of charges including changing submissions to the Department of Education to get student financial funds. Argosy University operates more than a dozen locations across the country, including the Art Institute of California in Mission Valley. The Department of Education sent millions of dollars to Argosy. RELATED: Students concerned for future of Art Institute of California - San DiegoWhat it didn’t know and what’s alleged in court documents is the university was using the money that was supposed to go to students to pay for things like operating expenses. The filing was made on behalf of a court-appointed receiver, the independent outside party to handle the university’s finances. 10News reported earlier that the Education Department stopped all financial aid to Argosy. In July of 2018, the Art Institute in Mission Valley stopped enrolling new students. Current students say they’re frustrated and nervous. 10News reached out to Argosy’s parent company for a response but hasn’t heard back. 1250

SAN DIEGO (KGTV) - An email told San Diego State University students Sunday morning the Black Resource Center (BRC) was vandalized.A television was broken and other items were tossed in the building, according to La Monica Everett-Haynes, Interim Associate Vice President of Strategic Communications and Public Affairs and Chief Communications Officer said.The modern building that serves as the BRC means more than words to students who spend time there, "I mean it feels great you know because it's a safe place on campus for us to go to just meet people like us and communicate with people like us," Sophomore Tselot Yonas said. "I don't think it's been around for any more than a year, it's definitely really fresh, you look at it and it's still really pristine," Neighbor Christian Cortez said.It's a short, yet difficult history. This is the full message students received from the university: 907

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