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SACRAMENTO, Calif. (AP) — California's DMV is trying to improve customer service by accepting credit cards, upgrading its website and offering clearer instructions on how to obtain a new federally mandated ID, but Gov. Gavin Newsom cautioned Tuesday the agency's long wait times and other troubles aren't over."This is going to take a few years. Next year will be tough," Newsom said, referencing an expected surge in people using the Department of Motor Vehicles next year to acquire new IDs that will be required for air travel.Newsom spoke as he released a report detailing efforts the DMV is making to improve services after wait times averaged two hours last summer, prompting outrage from lawmakers and customers. The state hired the high-powered firm McKinsey & Company to recommend improvements, with the funding coming out of roughly 0 million in new money the DMV got in this year's state budget.Newsom also announced he's appointed Steve Gordon as the agency's director. Gordon is a longtime employee of the private sector, working for Cisco Systems and most recently for zTransforms, a consulting company focused on business-wide process improvement. He is not registered in a political party and will make 6,000. The state Senate must approve his appointment.The DMV has been plagued by slow-downs related to the state's "motor voter" registration program and an uptick in people applying for REAL IDs, the new federal IDs that will be required for airplane travel starting in October 2020. More than 28 million Californians may seek a REAL ID.Beyond hiring McKinsey, the state has brought in a public relations firm to create a statewide awareness campaign about the new IDs and a consulting firm to think about what DMV offices should look like. The report did not say how much each is being paid.Other changes include the planned acceptance of credit cards, which will start at a Davis office in September before expanding to Fresno, Victorville and Roseville. The state hopes to eventually accept credit cards statewide. The DMV has also started launching REAL ID "pop ups" at businesses and plans to open 100 kiosks in August, where people can do routine transactions such as renewing vehicle registration without going to a customer service window.The goal, Newsom said, is to improve through small changes. "We're not going big at first — we want to go small and build on successes," he said.The department plans to hire between 1,800 and 1,900 new workers, most of them temporary, through next year. Newsom's announcement comes a day before the DMV plans to close offices statewide for half a day for a day of training for its more than 5,000 employees.Republican lawmakers were divided on the Democratic governor's actions. Republican Assemblyman Jim Patterson of Fresno faulted Newsom for "making excuses" for the DMV rather than re-imagining it and criticized him for saying wait times could be long again next summer. But GOP Sen. Pat Bates from Laguna Niguel said Newsom was taking "steps in the right direction to help fix the DMV."The report did not address problems with the state's "motor voter" registration programming, and Newsom said an audit on the program will be coming out soon. 3234

SACRAMENTO, Calif. (AP) — The California Assembly has apologized for discriminating against Japanese Americans and helping the U.S. government send them to internment camps during World War II. The Assembly passed a resolution Thursday that also apologized for discrimination leading up to the war. It comes a day after California Gov. Gavin Newsom and the governors of Idaho and Arkansas declared Feb. 19 a Day of Remembrance. That's the day in 1942 when President Franklin D. Roosevelt signed an executive order leading to the imprisonments. California lawmakers gave somber statements and hugged and shook hands with people who were imprisoned in the camps and with their families.The Democratic assemblyman who introduced the resolution said the state would be apologizing for a time when "California led the racist anti-Japanese American movement.”The measure received bipartisan support, a rarity in the Legislature. 930

SACRAMENTO, Calif. (AP) -- Gov. Gavin Newsom for the first time is using his new powers to withhold money from two cities in California's Central Valley that are defying state health orders by allowing all businesses to open.The state is withholding nearly ,000 from Atwater and more than ,000 from Coalinga. It's just the first part of .5 billion that cities and counties risk losing if they don't toe the line on coronavirus safeguards.Atwater's mayor says the governor is abandoning the small city even as he devotes more resources and federal money to combat a virus surge in the Central Valley. 615

Robot janitors are already at Walmart, so they are now making their way to Sam's Club.According to a press release by Brain Corp, which is the company making the robot floor scrubbers, Sam's Club will put 372 of them into its stores by this fall.In 2018, Walmart placed the Auto-C – Autonomous Cleaner into 78 Walmart stores.Walmart, which owns Sam's, announced last year it would bring autonomous floor scrubbers to more than 1,800 of its stores by next February, CNN reported.The company says that's so employees can help customers instead of mopping floors."After an associate preps the area, this machine can be programmed to travel throughout the open parts of the store, leaving behind a clean, polished floor," Walmart said in a press release. "Auto-C provides a cleaner shopping experience for our customers, and it frees up our associates to serve them better." 878

Right now there is a mystery taking place over the Southwest United States.Hundreds of thousands of birds have been found dead since the beginning of September, according to wildlife experts in New Mexico and Colorado, where some of the most have been reported.“[It’s] really strange. Literally, birds dropping out of the sky type of thing,” said Alison Holloran, the executive director Audubon Rockies. “I actually got emails from Texas and New Mexico as well, where they’re also seeing larger numbers of die-offs.”The crowdsourcing website inaturalist.org has become a spot for people to post pictures of birds they have found as a way to provide more information to biologists and wildlife experts working to figure out why this is happening.The site reports more than 1,000 incidents have been reported involving 191 different bird species.“This is a very strange event,” said Travis Duncan, a spokesman with Colorado Parks and Wildlife. “Heavy smoke from the wildfires may have played a part in creating navigation challenges for the birds.”Duncan says biologists are still performing necropsies to determine a cause, but he says all signs point to a combination of the wildfires raging across the western United States and an early-season cold front at the beginning of September that brought snow and freezing temperatures to parts of the Midwest and Southwest.Duncan says it may have caused the birds’ main food source, which is insects, to die off, forcing these birds to migrate without enough fat and weight to keep them safe once the cold front hit.“This is a web of life. You pull one little string and the whole rope is going to move,” said Holloran. 1672