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Trying to avoid the grocery store these days?If you order through Instacart, you can have your groceries delivered right to your door from dozens of different supermarkets.However, some customers claim the people grabbing those groceries for you may be helping themselves as well.Terri Angel loves the convenience of Instacart grocery delivery from stores,, but she is getting concerned with mysterious charges that keep showing up on her bill."The other day, after I went back and reviewed the receipt, there was a pack of cigarettes on it," she said.Someone had billed her an extra ."It was a very expensive pack of cigarettes, a brand I haven't heard of, purchased and put on our list," she said. "So it was on our receipt and we did pay for it."Another day, she was billed for Red Bull energy drink."Just recently, on the 8th, a Red Bull was added at the end of the shopping cart," she said. "I guess they were thirsty and needed energy and decided to add on a Red Bull."She wonders how many others she's missed.Angel is executive director of a collection of group homes for the disabled, and orders groceries for them several times a week.It's those disabled clients, she says, who are being ripped off.Complaints increase as orders surgeA recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries.Instacart's Facebook page has a number of complaints of similar mystery charges.It was pretty much inevitable that during a pandemic, with so many shoppers now ordering online and so many more people having to be hired to fulfill those orders, that we would see an increase in complaints.Instacart says orders have surged 300% this year, and it has hired tens of thousands of new shoppers to handle the load.It says each are thoroughly checked out before being hired, but says occasional errors and problems do happen. But It notes that "in these rare instances ... customers should contact Instacart care to have their order refunded."Terri Angel has one other piece of advice: Go over your receipt every time."Absolutely," she said. "Check your bill. Make sure you are checking every item on that receipt and that you received it."Instacart is an independent company, and is not owned by your local grocery store.Instacart, meantime, told us customers should reach out with any order or delivery problems (full statement below), so you don't waste your money.Full Instacart Statement"We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before picking and delivering groceries for millions of consumers. As consumer demand continues to climb, our teams are working around the clock on a rapid response product roadmap to ensure that we can continue to safely and reliably serve those turning to Instacart as an essential service provider. We've recently started to roll out new “Missing Order” and “Missing Item” features that allow customers to make in-app reports and automatic refund requests in the rare instance that an order is delivered to the wrong address or doesn’t arrive, or an item is missing from the customer’s order. Instacart also has a 24/7 Care organization dedicated to customer and shopper support, as well as a robust Critical Response Team dedicated to immediate needs."________________________Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps").Like" John Matarese Money on FacebookFollow John on Twitter (@JohnMatarese)For more consumer news and money saving advice, go to www.dontwasteyourmoney.com 3619

CHICAGO, Ill. – The fight against domestic violence has found a new warrior in a surprising place – the hair salon. And now, more and more states are looking to stylists to spot the signs of victimization. For Joan Rowan, who has been in the salon business for 44 years, the bond between hair stylist and client is strong. “It's a very intimate relationship,” said Rowan. Over the years, she says she’s heard the intimations many times before. “’He'd kill me if he knew how much money I spent. No, you can't cut my hair too short. My husband doesn't like it.’ Those kinds of answers. Suddenly you're asking them like are you OK?” It’s those in-chair conversations that drove her 20 years ago to start training her own staff to recognize the signs of domestic abuse. “They all knew stories and heard it all before. They had had clients who came bruised or hair missing,” said Rowan. Many clients she said appeared sad or afraid. In 2017, Illinois became the first state to require all cosmetologists and salon professionals to complete a one-hour, one-time education course on how to spot the signs of domestic violence and sexual assault. They look for evidence of physical abuse like bruises and cuts or outward behaviors like self-blame, sudden lifestyle changes, and irregular appointments. The law, which went into effect this year, impacted more than 84,000 licensed cosmetologists and estheticians in the state. “We are not trained as reporters or anything like that,” explained Rowan. “All we do is give them a phone number that they can call if they need help.” According to the Professional Beauty Association, Illinois, Arkansas and California, have already passed laws mandating domestic abuse training for cosmetology school students or current salon professionals. Since last year, another six including, Florida, Hawaii, Maryland, Massachusetts, New York and Texas, have attempted to pass similar legislation. For salon owner Susanne Post, it’s personal. “Part of my story is that I’m a survivor of domestic violence myself,” said Post. Two years ago, she helped create a domestic violence training program for Nashville stylists. She says she’s hopeful that her home state of Tennessee will pass a law similar to other states. "In Tennessee, we are the fifth in the nation at the rate that women are killed by men, which is just unbelievable,” she said. “It affects one in four women, and one in seven men.” Joan Rowan says she’s proud to have been part of genesis of the training and the laws that are now spreading to help protect both men and women. “It has saved lives,” Rowan said. “It's real. And it doesn't have to be. And we can all help people get out of trouble.” 2725

MARLBOROUGH, Mass. – On an old road in rural Massachusetts, comes a new technology that could change everything about drunk driving – by eliminating it. “Clearly it's a big problem and we need to do something about it,” said Dr. Bud Zaouk, president of KEA Technologies. The company is currently testing alcohol sensors in cars that would prevent a drunk driver from hitting the road. “It's a public-private partnership between the auto industry, all 17 automakers in the U.S. and the federal government,” Dr. Zaouk said. How does it work? There are two technologies: one that measures the level of alcohol in someone’s breath, similar to a breathalyzer. Another device detects alcohol through a touch of fingertips. The technology would allow you to start a vehicle, but if alcohol is detected, that vehicle would not move at all. Outside of the lab, the real-world testing involves using passengers with varying levels of intoxication. It’s more complicated than just getting someone drunk on vodka. “A lot of science actually goes behind that. So, we have something that we call a ‘drink master,’” said Dr. Kelly Ozdemir, director of applied sciences at KEA Technologies. “We can calculate milliliters how much alcohol to give for them.” Kristin Davis is with Mothers Against Drunk Driving. A few days before Christmas 2016, a drunk driver blew through a red light at 55 miles per hour, hitting Kristin’s car. She was 7 months pregnant at the time.“Every time I got in my car after the crash, I would replay it in my head,” she said. “I had to be cut out and I didn't know whether or not my baby had survived until they could get me to the hospital.” Her baby did survive, but she hopes the alcohol sensors can help others avoid the ordeal she went through. “I hope to see it one day as standard as seatbelts and airbags and backup cameras,” Davis said. That day might be coming sooner than you think. A bipartisan bill making its way through Congress, could make alcohol sensors standard in all new vehicles, possibly within the next four years. “This technology can't be optional,” said J.T. Griffin, chief government affairs officer for MADD. “It needs to be in everybody's car for it to be effective.” Back in Massachusetts, the testing to make the alcohol sensors road ready keeps going, in the effort to save the more than 10,000 people killed each year in drunk driving crashes. “We need to make sure that this doesn't happen on our roads and make sure that we're able to save these lives,” Dr. Zaouk said.The first vehicles to see these alcohol sensors installed will likely be government fleet vehicles used by local, state and federal agencies. It’s not clear yet just how much each sensor would end up costing. 2738

Andrea Sachs is a travel reporter for the Washington Post. She's been all over the world, but it was a recent trip to South America that gave her a unique experience. “It combined my two great loves, which would be travel and animals,” Sachs says. “So, as travel writer and growing up travelling, that's what I love to do, and when I’m not traveling, I take care of other people's pets. Because I travel so much, I can't have my own.” Sachs flew all the way to Ecuador to watch a someone's dog, Fischer. She watched him for free, and in exchange, they let her stay at their home at no cost. “I thought, ‘You're really gonna let me travel anywhere in the world and take care of your animal?’”Sachs used a service called 732

MILWAUKEE -- One of the Milwaukee County Zoo's harbor seals has died days after she gave birth to a seal pup, Zoo officials announced Tuesday.Sydney, who arrived at the Zoo in 2005 after being rescued as an orphaned pup herself, gave birth to a male seal pup on June 3. Three days later, Sydney died unexpectedly. Officials say a preliminary necropsy shows Sydney died of a "systemic infection" - which begins in one area and then moves to the bloodstream, affecting the entire body.The pup, who has not yet been named, is being hand-raised by zookeepers and animal care staff. He was the fifth pup born to Sydney and her companion, Ringo."Keepers are assist-feeding the pup five times daily with a milk replacer formula made specifically for marine mammals which includes a high fat content and vitamins," a news release from the Zoo says. "Normally, harbor seals nurse 4-6 weeks before weaning. In the meantime, finely ground fish is gradually being added to the formula. As of June 23, in addition to the formula feedings, the pup has been introduced to live fish to pique his natural instincts.""Keepers comment [Sydney] was extremely smart, and through training sessions, taught them how to be patient, calm and reliable...Sydney will be missed by her keepers and visitors," the Zoo says.This article was written by WTMJ. 1346