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SAN DIEGO (KGTV) - Feeling overwhelmed by bills? 10News is exploring solutions for making it in San Diego and found there may be a way around the mountain of debt.A recent study by Lendedu suggests companies are open to allowing consumers to negotiate their bills. Using data provided by the company Truebill, Lendedu analyzed which companies tend to be more generous in negotiating with customers.Satellite service providers were analyzed in the report. Customers of SiriusXM had the highest success rate in negotiations, according to Lendedu. Consumers had negotiation success rates in the 80s with three other companies, Suddenlink, Centurylink, and Dish Network, the report showed.The study went on to note, “When it came to how much companies actually knocked off the average customer’s bill, SiriusXM once again led the way; the average SiriusXM customer was able to decrease that monthly charge by 40 percent or more. Immediately behind SiriusXM was CenturyLink, ADT Security, and DirectTV, who all fell into the 25 to 29 percent range in terms of the percentage the bill was decreased by post-negotiations.”RELATED: Making it in San Diego: How to deal with large medical bills"They're looking at who you are as a consumer," said Steven Osinski, a sales and direct marketing professor at San Diego State University. Osinski says the way businesses make their money, especially when it comes to services, is through recurring revenue. Once you're signed up, many will cut deals to keep you."There’s an industry term that we call churn, and basically what happens is it costs about five to ten times on average more money to obtain a new customer then it does to keep one," said Osinski.If you're thinking about trying to negotiate, Osinksi says companies are looking at certain factors before they agree to different terms.RELATED: Making It in San Diego: San Diego woman climbs out of 3,000 debt hole"They’re looking at who you are as a consumer,” he said. “Are you paying your bills on time, are you prompt, do you have extended coverage, have you been with them for a long time."Osinski says don't be afraid to ask companies for a lower price. You never know what they might say. 2199

SAN DIEGO (KGTV) — Despite health experts' warning against holiday travel while the country sees a surge in coronavirus cases, as many as 84.5 million Americans are expected to travel this season.While the vast majority of Americans are heeding the call to stay home to help stop the spread of COVID-19, just over 25% of the U.S. is expected to travel between Dec. 23 and Jan. 3, according to AAA.The expected number of travelers is about 34 million fewer, or 29% less, than the number of travelers during last year's holiday season."While Thanksgiving is traditionally spent gathering with friends and family, the year-end holidays are when Americans often venture out for longer, more elaborate vacations. That will not be the case this year," said Paula Twidale, senior vice president of AAA Travel. "Public health concerns, official guidance not to travel, and an overall decline in consumer sentiment have encouraged the vast majority of Americans to stay home for the holidays."The travel agency estimates about 81.1 million will travel by car, while 2.94 million travel via airline — a decline of nearly 60% from 2019's air travel. The other 480,000 are expected to travel via bus, train, or cruise, AAA says."Typically, cheaper gas prices are an incentive for last-minute trips, especially around the holidays. But the lower prices and less traffic aren’t driving decisions to hit the road. Americans are looking to the public health landscape, including COVID-19 case numbers, to make their travel decisions," said Jeanette Casselano McGee, AAA spokesperson.The CDC is strongly urging families to opt for smaller celebrations this year with their own household and to connect virtually with loved ones. Anyone traveling is reminded to wear a face covering, sanitize and wash their hands, and socially distance to help curb the spread of COVID-19.The address holiday travel, some states are requiring mandatory negative COVID-19 tests before entering, including Alaska, Colorado, Washington D.C., Maine, Maryland, Massachusetts, New Jersey, Pennsylvania, and Rhode Island. Maine, Massachusetts, Pennsylvania, and Rhode Island will also accept visitors self-quarantining upon arrival.Several other states, including California, Connecticut, Hawaii, Illinois, Kansas, Kentucky, New Hampshire, New Mexico, New York, Ohio, Oregon, Vermont, and Washington, are recommending visitors self-quarantine before visiting. 2426

SAN DIEGO (KGTV) — For several months, San Diegans were invited to weigh in on the Port Master Plan proposal. It's the Port of San Diego's first comprehensive update in nearly 40 years, aiming to reflect changes in the needs and priorities of the region. The Port manages 34 miles of San Diego Bay and Waterfront along Chula Vista, Coronado, Imperial Beach, National City, and San Diego. When the Port published the proposed master plan in April, several communities voiced major concerns; two of the most vocal being Coronado and Point Loma residents. "We have this little slice of history, and I think it's our obligation to preserve, so it's enjoyed generations to come," said Cameron Lilley, a multi-generational Point Loma native.For months, Lilley has been garnering community support in opposition to some of the proposals impacting Shelter Island. "We started digging into it and quickly realized that there were so many points that really didn't consider the locals in the restructure of our community," said Lilley. Some of their primary concerns:Up to 1600 new hotel rooms70,000 square feet of retail and restaurant spaceRemoving private and historic docksThe Port received nearly 3,000 comment letters in response to its initial proposal. On Monday Port commissioners listened to public comment and made recommendations to staff.Direction to staff for the Shelter Island Planning District:No new hotel rooms on Shelter Island, move them to Harbor Island 30-foot height limit, consistent with City of San Diego height limitKeep Marlin Club at current location La Playa Piers - keep piers the way they are; open to the public with gangways and floating docks to remain privateLa Playa Yacht Club - no perimeter walkway, pursue other methods to provide public access to the areaScott Street - no reconfigurationAdd clarifying language:While it was never the Port’s intent to build a restroom on the La Playa Trail or at the trailhead, add language to clarify that no restrooms will be built Clarify the Port’s intent for the La Playa Trail to maintain it in its natural stateClarify the Port’s intent to maintain and protect current maritime usesPort staff will bring a revised proposal back to the table in six months, giving the public another opportunity to weigh in. 2289

SAN DIEGO (KGTV) — For more than three hours, two women were trapped inside a downtown San Diego elevator.Fire crews were called to the Copley Symphony Hall at about 7:30 p.m. Wednesday after the elevator stopped as it took the women to the 34th floor.A Battalion Chief said the women felt a jolt and the elevator's lights flicker before it came to a stop.Rescuers were able to reach the women at about 11 p.m., more than three hours later. Until then, the women Facetimed a friend to stay calm, but a friend was worried they would run out of air or suffer from heat related injuries."Once I learned that they pried the doors open because it was so hot in there, what else could I do but just wait?" Kalani Creutzberg said. "It turned into a waiting game. And I'm just very very fortunate that there's a happy ending to this."Both women were taken to a nearby hospital to be checked out. While they were shaken up and nervous, neither appeared to have any serious injuries. 982

SAN DIEGO (KGTV) — Eighty-five people linked to the Sinaloa Cartel were charged Thursday for their roles in a massive East County drug trafficking network.Eight indictments were unsealed in a San Diego federal court charging the alleged members with federal drug trafficking, money laundering, and firearms offenses, according to the Office of the United States Attorney Southern District of California.Investigators executed more than a dozen search warrants Thursday in a coordinated takedown of locations around the East County. Investigators discovered at least four pounds of methamphetamine and two firearms.The networks reportedly supplied a variety of controlled substances — like meth, heroin, and fentanyl — to distributors around Southern California, and then laundered tens of thousands of dollars in narcotics proceeds back to Sinaloa Cartel traffickers in Mexico.As of 1 p.m., 47 of the 85 charged were in federal or state custody. Some of the charges carry potential 20-year sentences and millions in fines.“Today we sent a message to drug traffickers in our community. If you sell drugs in San Diego, we will find you and prosecute you to the full extent of the law,” said U.S. Attorney Robert Brewer.Authorities used surveillance, wire taps on phones, and undercover agents to obtain evidence and track encrypted communication by members through services like WhatsApp and Signal.Through wiretaps, investigators seized about 175 pounds of methamphetamine, heroin, and fentanyl; about ,000 in cash, multiple firearms; and a 2020 Cadillac Escalade valued at 5,000.Defendants will start to be arraigned Friday. 1638

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