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An Arizona man was awarded a 5,000 verdict after a jury decided a dentist at a popular dental chain wrongly pulled all his teeth without consent.DeWayne Smith won his case against Western Dental Services and Dr. Steven Nguyen in January, ending a three-year legal battle.“They treated him like garbage,” said Craigg Voigtmann, one of Smith’s attorneys. “They took out all of his teeth and then abandoned him.”Western Dental disputes the allegations. In a statement, the California-based chain called the jury’s decision surprising and disappointing.On a Saturday in January 2015, Smith scheduled an emergency visit at the Western Dental. He was having severe tooth pain in his right upper wisdom tooth. It was his first visit ever at the dental office.“I really don’t like going to dentists but I was in pain,” Smith said.At the appointment, Western employees and Nguyen told him Smith had serious dental issues and that he would eventually need to replace all his teeth with implants or dentures.Smith understood, and under pressure from Western Dental sales staff agreed to a long-term treatment plan. However, Smith said he “made it very clear” that he only wanted to have one tooth pulled that day to relieve the pain.During the procedure, Western Dental staff numbed the area, sedated Smith with nitrous oxide, and then packed his mouth full of gauze, according to court testimony.Smith left not knowing they had extracted all his teeth.“I go to pulling this gauze out and then I realize there’s nothing there on the bottom, and there’s nothing there on the top,” he said. “I just fell to the floor. I didn’t believe what I was seeing.”Employees testified that Nguyen left immediately after the procedure and that no one appeared to tell Smith what they did.After the procedure, Western Dental also sent Smith a ,000 bill, he said.“(It’s) like running over a dog in the middle of the road and driving off,” said Smith’s fiancé, Sharon.Nguyen testified that he had a direct conversation with Smith, who told him he wanted to have all of his teeth extracted that day. Western Dental also produced consent forms with Smith’s signature.But Smith’s attorneys claimed those forms were manufactured after the procedure. And one Western employee testified against the company in hours of damning testimony.Bianca Esquer was a patient care coordinator at Western Dental from 2013 to 2015. She worked directly with Smith during his appointment.In a deposition and at trial, Esquer said that Smith made it clear he did not want a full extraction that day. She also discussed how employees and dentists are paid bonuses and commissions based on how much treatment patients get.Esquer also testified it’s hard to believe anyone would agree to have all their teeth pulled on their first visit and without detailed planning.“You don’t send someone home with a full extraction without teeth,” she said.Smith was not provided dentures from Western Dental until months after his procedure, he said.Scripps station KNXV in Phoenix reached out to Nguyen for comment through his attorney, Jeff Tonner. In an email, Tonner said Western Dental would be issuing the response.Western Dental’s full statement: 3206

ANAHEIM, Calif. (KGTV) - Wonder what it feels like to soar above the "Star Wars" universe? Well now, you can — at least what's been constructed in Anaheim thus far.Disneyland's "Star Wars: Galaxy's Edge" expansion is slated to open next year and drone footage captured by the park shows the land taking shape.Steel frames of the galactic planet of Batuu have started to tower over the park. In 2019, the land will host Jedis, stormtroopers, and more among old trade routes, crossroads, and merchants.But the land will also take guests to the next level, offering an immersive look at the iconic Millennium Falcon and putting guests in the middle of a battle between the First Order and the Resistance.Here's a look at the drone footage from Walt Disney Imagineering:In addition to the Galaxy's Edge addition, Pixar Pier at Disney's California Adventure park is also slated to open in 2019. 917

An artist’s interpretation of a baby mosasaur hatching from an egg. The illustration shows theegg laying, the baby emerging from the egg, and an image of the empty egg after fossilization. 196

An ailing and emaciated orca named Scarlet could get food and antibiotics soon -- if biologists can find her before it's too late.Scarlet is among a group of endangered, rapidly dwindling Southern Resident killer whales that frequent the Pacific Northwest.US biologists are racing to find the underweight 3-year-old animal to administer antibiotics either through food or by injection, but she could be dead or in Canada.Scarlet, also known as J50, was last seen in Canadian waters Saturday, on the west side of Vancouver Island. The 3-year-old orca's condition is so poor, she may not survive and is running out of time, scientists said. She is underweight and lethargic with periods of inactivity, and does not appear to be feeding.The National Oceanic and Atmospheric Administration said its effort will involve shooting antibiotics in the orca to aid with recovery and using a local tribe to feed them fish that has medicine, a rare practice that has not been tried in the wild before. 997

As a result of the pandemic, telehealth is a more common way to see your doctor. It's not easy to adjust to a virtual bedside manner, which is why a former news reporter is launching "Webside Manner" for doctors to learn what is not taught in medical school.Twenty years ago, Mark Bernheimer was on camera, reporting daily events for stations in Los Angeles and CNN. When he got out of news, he decided he could use his skills to teach others.“How to be comfortable doing news interviews, how to be comfortable giving speeches on stages and things like that,” Bernheimer said.When the pandemic hit and everyone's audience became virtual, he had to pivot his business "MediaWorks Resource Group."“I started helping my clients figure out how they could do it more efficiently, more professionally, how to do news interviews through Zoom, how to hold webinars and Q and A session through Zoom,” Bernheimer said.And then one day, he said, his medical colleagues asked for help with telehealth.“Doctors don’t get formal training or any training in set design or video production,” Bernheimer said. “This is not what they get out of medical school, they may be excellent doctors and scientists but when it comes time to deliver health care in this forum, they need some help."Things like making eye contact through the computer camera, technical quality, lighting, and where the device is physically placed were all important things that Dr. Bob Murry, a family physician in New Jersey, says could use some work, even though we're almost seven months in to the pandemic.“As this is becoming more routine. Folks do need to up their game a little bit and learn more about how to best use the technology,” Dr. Murry, who is also the chief medical informatics officer for NextGen Healthcare, said.“I had never done a video visit before coronavirus. We didn’t realize how powerful that medium can be. You can really connect with your patients and be really intimate with them and have almost everything that you have in a real person visit,” Dr. Murry added.Now, Dr. Murry says, the way doctors come across needs to be thought out, too, in addition to the actual medical care and advice.“So much of medicine is really talking to your patients from the patient's standpoint. They want to tell their story and get an answer or make sure it's not something to be concerned with and from the physician's standpoint, it's that story which is so important in medicine and that story can happen over video,” Dr. Murry said.“These are people, who don’t forget, who are probably sick to begin with or worried to begin with,” Bernheimer said. “Now they’re anxious; now they’re nervous because they don’t want to be on camera any more than the doctor does. So the doctor or health care provider has to take special precautions into account before conducting those kinds of visits.”Bernheimer is working with NexGen to officially launch "Webside Manner" in November, and says things like body language, tone of voice, and facial expressions are all things that need to be considered during telehealth. He admits they can be challenging visits for all involved.“I spent 16 years looking into a camera as a TV news reporter. It was much easier for me to learn how to look directly into the lens of a TV camera than it has been for me to get used to looking into that tiny spec on the top of the laptop lid, so if it's hard for me, I can only imagine what other health care providers must be experiencing,” said Bernheimer.But, it's a necessary medium, as we're all becoming dependent and quite comfortable with doing everything from our home devices. 3633