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Trying to avoid the grocery store these days?If you order through Instacart, you can have your groceries delivered right to your door from dozens of different supermarkets.However, some customers claim the people grabbing those groceries for you may be helping themselves as well.Terri Angel loves the convenience of Instacart grocery delivery from stores,, but she is getting concerned with mysterious charges that keep showing up on her bill."The other day, after I went back and reviewed the receipt, there was a pack of cigarettes on it," she said.Someone had billed her an extra ."It was a very expensive pack of cigarettes, a brand I haven't heard of, purchased and put on our list," she said. "So it was on our receipt and we did pay for it."Another day, she was billed for Red Bull energy drink."Just recently, on the 8th, a Red Bull was added at the end of the shopping cart," she said. "I guess they were thirsty and needed energy and decided to add on a Red Bull."She wonders how many others she's missed.Angel is executive director of a collection of group homes for the disabled, and orders groceries for them several times a week.It's those disabled clients, she says, who are being ripped off.Complaints increase as orders surgeA recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries.Instacart's Facebook page has a number of complaints of similar mystery charges.It was pretty much inevitable that during a pandemic, with so many shoppers now ordering online and so many more people having to be hired to fulfill those orders, that we would see an increase in complaints.Instacart says orders have surged 300% this year, and it has hired tens of thousands of new shoppers to handle the load.It says each are thoroughly checked out before being hired, but says occasional errors and problems do happen. But It notes that "in these rare instances ... customers should contact Instacart care to have their order refunded."Terri Angel has one other piece of advice: Go over your receipt every time."Absolutely," she said. "Check your bill. Make sure you are checking every item on that receipt and that you received it."Instacart is an independent company, and is not owned by your local grocery store.Instacart, meantime, told us customers should reach out with any order or delivery problems (full statement below), so you don't waste your money.Full Instacart Statement"We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before picking and delivering groceries for millions of consumers. As consumer demand continues to climb, our teams are working around the clock on a rapid response product roadmap to ensure that we can continue to safely and reliably serve those turning to Instacart as an essential service provider. We've recently started to roll out new “Missing Order” and “Missing Item” features that allow customers to make in-app reports and automatic refund requests in the rare instance that an order is delivered to the wrong address or doesn’t arrive, or an item is missing from the customer’s order. Instacart also has a 24/7 Care organization dedicated to customer and shopper support, as well as a robust Critical Response Team dedicated to immediate needs."________________________Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps").Like" John Matarese Money on FacebookFollow John on Twitter (@JohnMatarese)For more consumer news and money saving advice, go to www.dontwasteyourmoney.com 3619

A toddler was found in a cage during an animal rescue operation in Henry County.Henry County, Tennessee, Sheriff’s deputies raided a home with several outbuildings in the northern portion of the county Thursday.The child, who is under the age of two, was found in a cage in the same room as several large constricting snakes next to a box of live mice. The child was filthy, but unharmed and is now in DCS custody. A source said the reptiles could have easily killed the toddler.Deputies found several large marijuana plants and the group rescued more than 100 animals from the home.District attorney Matt Stowe says the child's parents and a grandparent were taken into custody. As of Thursday evening, authorities were still searching the property.This article was written by Rebekah Pewitt for WTVF. 822

A Louisville police officer under investigation in the Breonna Taylor case penned an early-morning email to about 1,000 fellow officers Tuesday in which he claimed Louisville's mayor and police chief "failed" the department, and accused the FBI of enforcing civil rights violations. The story was first reported by VICE News' Roberto Ferdman. New: LMPD Sgt. Jonathan Mattingly (who is being investigated as part of Breonna Taylor’s case) sent an email to around 1,000 officers at 2am that calls protestors thugs, complains about the government enforcing civil rights violations, and claims this is "good versus evil” pic.twitter.com/VcuyPDP790— Roberto Aram Ferdman (@robferdman) September 22, 2020 LMPD Sgt. Jonathan Mattingly said regardless of the outcome of the investigation, he believes he and fellow officers did the "legal, moral and ethical thing" on March 13 when LMPD served a "no-knock" narcotics search warrant at Taylor's home, which ended in the shooting death of the 26-year-old medical worker."It's sad how the good guys are demonized, and criminals are canonized," Mattingly said in the email. "Put that aside for a while keep your focus and do your jobs that you are trained and capable of doing."He also expressed his support for his fellow LMPD officers and implored them to stay safe as the results of the investigation unfold."Stay safe and do the right thing," Mattingly said. "YOU ARE LOVED AND SUPPORTED by most of the community. Now go be the warriors you are, but please stay safe!"An officer was shot during the raid by Taylor's boyfriend, Kenneth Walker, who has said he thought he was defending against a home invasion. Walker was initially charged, but those charges were later dropped.LMPD Officer Myles Cosgrove was also placed on administrative reassignment for his role in the incident. Brett Hankison was fired in June after the department said he violated procedures by showing "extreme indifference to the value of human life."LMPD said Tuesday it will be restricting access to downtown in preparation for an announcement by Attorney General Daniel Cameron on what criminal charges, if any, the officers involved in Taylor's death will face. On Monday, Chief of Police Robert J. Schroeder declared a state of emergency for the department as it awaits the announcement, and canceled all off days and vacation requests for officers until further notice. This story was originally reported on LEX18.com. 2478

who walked into the media spotlight with her newborns in her arms, hours after giving birth at a hospital in central London 139

Gehm and Sons is an Akron-based company with a cool past, hoping its very cold product will help provide a brighter future for Ohioans growing increasingly weary from the COVID-19 pandemic."We went from a horse-and-buggy shop in the early 1900s to a carbonic gas distribution company. In the mid-'40s, we went to dry ice," said co-owner, Harry Gehm.The company makes about six million pounds of dry ice each year, utilizing carbon dioxide and a block press to make 55-pound cubes. A pellet press slices the blocks into smaller chunks, which are then stored in boxes that can hold about 1,200 pounds of dry ice pellets.Demand for dry ice is hot after Pfizer announced its vaccine would need long-term storage at minus 94 degrees. Long-term storage for Moderna's vaccine would be minus four degrees. The temperature of the dry ice manufactured at Gehm and Sons is minus 109 degrees. The company has recently received about 15 calls from hospitals, stores like Giant Eagle, and the Ohio Department of Health ready to place large orders of dry ice in order to effectively store vaccine vials."When these hospitals get it (the vaccine), they're going to need dry ice within a matter of days, so they have to be set up way ahead of time so they are ready to receive a shipment," he said.Gehm expects the rush on dry ice will boost sales by 10 to 15%.The business was informed that ODH was preparing to order 15,000 pounds of dry ice per week."They're asking for between 25 to 50 pounds per container. I don't know how many vials are in each container, but that's what they're requesting," Gehm said.Gehm believes his company is the only Ohio manufacturer of dry ice, and for that reason, he feels the order calls will keep rolling in."I'm imagining it's going to last for a few months especially when they said these vaccines are a double dose, so that means it's going to take twice the time," he said.Rachel Feeley, a spokesperson for the Ohio Department of Health, expects the orders will begin around December 1, and the dry ice will be used for the Pfizer vaccine when repackaging and transporting to providers throughout Ohio.Feeley said ODH is waiting for information from the Centers for Disease Control and Prevention to determine when the vaccine will be available for distribution.The weekly cost for the dry ice will be ,162 per week and will be funded with CARES funding, Feely explained.Gehm said he's glad his company with a rich history will play a role in protecting the critical vaccine for residents."It's just neat. It's exciting. It's a new avenue. It's a new adventure." This article was written by Bob Jones for WEWS. 2659

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