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SAN DIEGO (KGTV) - Two men died after authorities said they jumped from a bridge following a car crash on a Carmel Valley freeway.It's the fourth incident where someone has died after falling off of a San Diego area bridge in a little more than a year.In April Team 10 spoke to Gwendolyn Sneed. Her partner of 20 years, Bob Bruno, died in a tragic incident at the Pine Valley Bridge.Bruno died, not in the accident on the bridge, but while trying to help a family in need. He'd seen a vehicle stopped on the side of the bridge and pulled over to help. Sneed said a family with a baby was stranded. Bruno was in the process of helping move the baby seat when a Ford F-150 pickup truck drove over a patch of ice and barreled toward Bruno.RELATED: 2 dead, 2 teen girls injured after jump from San Diego bridge following car crashBruno jumped out of the way to avoid being hit, but instead of landing on solid ground, he hopped over the side of the bridge guardrail and fell into the canyon below."I think Caltrans just needs to take a look at what the safety measures could be, lighting, higher guard rails, I don't know what that is, signage," Sneed said at the time.While Bruno's incident is tragic, Team 10 discovered two other unrelated incidents where people lost their lives falling off of San Diego-area bridges in the span on a year.In September 2018, Caltrans Highway Maintenance Lead Worker William Casdorph fell while he and his crew were doing maintenance work on the southbound State Route 163 overcross to southbound Interstate 805. He sustained significant injuries and died at the hospital.In April 2018, Martin Lapisch fell to his death from State Route 125 in the Bonita area after a crash in which his car struck and killed a deer on the freeway. Authorities said it appeared he jumped over the side of the bridge, possibly to get to a safe location, and didn't realize there was a 40-foot drop.In April, investigator Adam Racusin asked Caltrans about safety when it comes to bridges and overpasses."We are always looking for improvements of safety whether it's on our bridges or our regular highways," Caltrans Headquarters Division Chief of Maintenance Dennis Agar said at the time.Agar told 10News the agency always talks about incidents or close calls and how to prevent them. They even travel to other states to see how they handle safety."We make sure we do everything we can to address the concerns, especially with safety that brings up to our office and we try to address it statewide," he said in April.On Wednesday Team 10 asked Caltrans if there are any safety measures the agency is looking at to try and prevent this type of tragedy.Late Wednesday afternoon Caltrans Public Information Officer Edward Cartagena released a statement saying, "Caltrans extends its sympathies to the families of the deceased and hopes for a quick recovery for the injured. Although Caltrans will be looking into this incident, we want to allow the CHP to conduct and conclude their investigation."The California Highway Patrol says if your vehicle gets stuck on a bridge try and get to a safe location. If that's not possible, the best thing to do is stay in your vehicle with your seatbelt on and calls 911. 3226

SAN DIEGO (KGTV) - The City of San Diego is home to hundreds of potential hoarding cases, according to complaints sent to the city’s Development Services department.A Team 10 investigation discovered problem homes in neighborhoods across San Diego.In some cases, the homeowners don't care. In others, things might have just gotten out of hand.“I’ve been working on it, but I’m not working on it fast enough,” one homeowner told 10News.In 2018, San Diego saw its share of house fires in which junk overran the houses or surrounding yards."If you have a house that has that significant fuel load or is just packed in, well now for the firefighters going in it's like they are crawling through a tunnel,” Deputy Fire Chief Steven Lozano told 10News.Lozano said those types of situations can be dangerous for crews and surrounding homes.“Just think about what’s under your kitchen cabinet,” he said. “Well now, think about that in a confined space in a home where you don’t know what’s around the corner that you’re getting exposed to.”Those type of fires seemed to be happening so often that it caught our attention.Crews on the ground and neighbors kept saying the word "hoarding."Using the City of San Diego’s code enforcement records, Team 10 analyzed all complaints with the word “hoard” dating back to 2015.We found hundreds of complaints that appeared to describe a potential problem, identifying packed houses, front and back yards filled with household items, trash bags, and furniture.10News is using the word "potential" because some cluttered properties are just problems, while in others, the people living there may suffer from hoarding disorder. “Hoarding disorder is a chronic problem,” said Dr. Sanjaya Saxena, the director of the obsessive-compulsive disorders clinic at UC San Diego Health.Hoarding disorder is present in about three to four percent of the population and can start when someone is around 13 years old, he said. The disorder also runs in families. It doesn't seem to be something that’s learned, but it can be brought on by environmental factors, Saxena explained."The first symptoms are urges to save, a strong perceived need to hang on to items that most people would have thrown out, difficulty discarding, emotional distress with discarding, the excessive acquisition,” Saxena said.He said the clutter seen in severe cases of hoarding doesn't typically happen until later in life. Most of the time, those involved need help, which can come through therapy, medication or both. "So the person can actually learn that it's OK; they can discard a lot of that stuff and it's OK," Saxena said.The extreme end of the disorder can pose risks-- not just to the person suffering the disorder, but to neighbors, too."What we're worried about are the neighbors, their health and their safety, the person who's living here, whether the home has become a nuisance,” said San Diego City Attorney Mara Elliott.When problem properties, no matter what the reason, start to affect a San Diegan’s life, the City Attorney's office can and does step in.According to the City Attorney’s website, the Nuisance Abatement Unit “receives cases from a variety of City disciplines that enforce San Diego's housing, zoning, building, litter, sign, fire and health, and safety ordinances. The types of violations prosecuted include public nuisances, substandard housing, abandoned and structurally unsafe buildings, illegal dumping or storage, illegal businesses, fire hazards, destruction of environmentally sensitive land, un-permitted uses in residential zones, and water theft. These cases are filed either criminally as misdemeanors, or civilly, seeking injunctive relief.”If the case goes to court, a judge can put an independent receiver in place to manage the property."With that court order I take control of a property and am ordered by the court to remedy all violations at the property and get the property back into compliance, so it's safe for the neighborhood,” said receiver Red Griswold of Griswold Law.A receiver like Griswold works with the property owner to make changes. The owner still has the title, but the receiver is in charge. It's the city's last-resort option to protect the neighborhood and the person in the home, but getting to that point can take years and dozens of complaints.“We’re working with a receiver who is independent, reporting to the court,” Elliot said. “The court is monitoring the situation to make sure that we’re doing what we’re supposed to be doing which is helping this homeowner get back on track, get their property back up to code, restore the quality of life to the community.”The City Attorney’s office said that in hoarding cases, it works with other agencies to address health, safety and nuisance issues while ensuring that the hoarder gets appropriate help from social service agencies and mental health professionals.If you know someone who may be suffering from hoarding disorder, Saxena recommends getting them help. The San Diego Hoarding Collaborative, a group of mental health and community professionals, created a resource guide to help families. You can also call 619-543-6904.Anyone who wishes to report code, health and safety and environmental violations can contact the City Attorney's Nuisance Abatement Unit at 619-533-5655. 5354

SAN DIEGO (KGTV) — With the increase of online shopping, experts predict that retailers will make a record-breaking number of return transactions this year.December 26 is the official start of the "returns and exchanges" season.Grab a cart. It's back to the store. David Warren's sofa just didn't look right. So he was back at the Target store in Kearny Mesa Saturday afternoon."I'm just returning these pillows and shirts," Warren said. "I'm going to swap them out for something smaller."Fernando Delacruz and his wife bought themselves bicycles to kick start a healthy New Year's resolution."I figured I'm going to need a bike so I can exercise," Delacruz said. "And then my wife said, 'Oh that's a cool Christmas gift for me too!'"The couple bought their bikes at target.com. Delacruz's fit perfectly, but his wife's did not."When she tried it on, it was kind of a little big for her," Delacruz said. "So we have to return it."The pandemic has caused a surge in online shoppers, a saving grace for retailers. But not being able to touch and feel the products means there have been a record-setting number of returns. Experts say returns will cost companies more than billion this holiday season. But retailers have managed to make the return process much easier, many places not even requiring receipts."We do have a Target card, and they can trace it from there, so we didn't have to worry about that," Delacruz said.Delacruz says now they are at the store to return what didn't fit and replace it with one that does."We're probably going to look for another bike today," Delacruz said.According to the 2020 Deloitte Holiday Retail Survey, 45% of shoppers prefer the "buy online, return in-store or curbside" service. 1732

SAN DIEGO (KGTV) --  Pacific Trails Middle School student Kevin Luo has been crowned the winner of the 2018 countywide spelling bee.The 8th grader won the bee at 12:30 p.m. after a grueling three and a half hours of spelling. This year's winning word was gradine, which is "a low step or ledge, especially one at the back of an altar."Last year's winner was also from Pacific Trails Middle School. Yash Hande advanced to the 90th annual Scripps National Spelling Bee. Although he spelled several words correctly, Yash didn't advance to the finals due to his score on the written test. Watch the entire bee in the player below:  680

SAN DIEGO (KGTV) - Tucked within City Heights are natural wonders along a winding system of trails and walkways.But many of those scenes of nature go unnoticed. Not by intention, though.Justin Boone, owner of Burly and the Bean, noticed visitors coming into his coffee shop looking for a way to connect to the nearby canyons and beyond.RELATED: Mariachi dances above Interstate 5 in San DiegoThe trend got Boone thinking. So he began leading hikes once a week through the canyons for the outdoorsy, java-hungry customers, and anyone in between."I decided to do a user-friendly map and started doing the canyon hikes," Boone told 10News anchor Ariel Wesler. Wesler and 10News Chief Photographer Steve Reusch joined Boone on a hike for a look at how he's bringing the local community together. 824