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(SAN DIEGO) KGTV -- A Scripps Ranch woman is demanding action for a problem with her Samsung refrigerator that she says has gone on too long.Stephanie Nivinskus bought her Samsung french door refrigerator in December 2014. It cost her nearly ,000. She said she had issues roughly six months after she bought it. "It's been a headache since the beginning," Nivinskus said. The first problem was the ice maker does not function properly, according to Nivinskus. "The ice just gathers and collects up there. It makes it so it doesn't work," Nivinskus said. She also has issues with the temperature of the refrigerator. The FDA says a safe temperature inside a refrigerator is 40 degrees or below. During the interview with Team 10, the thermometer inside of Nivinskus' refrigerator read about 56 degrees. "Having spoiled food is a real problem," she said. Because of that, she doesn't keep much food in her Samsung refrigerator, opting instead to keep her food in an old refrigerator from a different company they bought from a neighbor.She said the water dispenser and the freezer works, but that is about it. She has paid for a couple repairmen to come out over the years, but Nivinskus said the second person who came would not work on the refrigerator. "He said there's been so many complaints that they've gotten and that it's not fixable," she said. When she discovered there were other customers dealing with the same problem, she contacted Samsung. They offered her a partial refund with conditions. Nivinskus said she was told by a Samsung representative she had to physically cut the refrigerator's cord, remove the stickers inside the refrigerator, and sign a waiver that said she would take no further action against Samsung. Even after that, she said the refund would be "pending approval" from Samsung. "It's not a guarantee," she said. Samsung is currently facing a class-action lawsuit regarding the broken ice makers. Attorney Jonathan Shub, a partner with Kohn Swift & Graf, said between 4 to 5,000 customers have reached out to their firm regarding the lawsuit."The number of inquiries that I have received in this case reaches levels that I have not seen previously," Shub said. There are currently more than 4,000 people in a Facebook group demanding a recall of Samsung refrigerators. In an email, a Samsung spokesperson told Team 10: "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied. If a customer encounters any problem with their product or service, we encourage them to reach out to us directly at 1-800-SAMSUNG so we can provide assistance."Nivinskus says she has already reached out to customer service. "I want them to recall to recall the problematic refrigerator and refund everyone that owns one," she said. Team 10 asked what would it take to issue a recall, but Samsung did not answer that question. "It's more about, you owe it to the public. You're a huge brand. This is not acceptable," Nivinskus said.The lawsuit regarding the ice makers failed in mediation, according to Shub, so litigation continues. 3139

(KGTV) - Want to take your Oscars engagement to a new level? Play the 10News Oscars Bingo game!The cards feature key moments likely to happen, including musical numbers, first-time winners, and wardrobe malfunctions.Click the image below to print out the attached cards to play bingo with your family and friends.The Academy Awards air Sunday, March 4 on ABC10.See our Oscars section HERE. 402

(KGTV) - It's now "Sir" Ringo Starr.Beatles drummer Ringo Starr, 77, was knighted at Buckingham Palace Tuesday by The Duke of Cambridge.Starr joins Paul McCartney as the band's only two members to be knighted. McCartney received his knighthood in 1997."It means a lot actually," Starr told the BBC. "It means recognition for the things we've done. I was really pleased to accept this."Starr, whose real name is Richard Starkey, told BBC he met with McCartney in Los Angeles last week. McCartney reportedly offered Starr advice for the ceremony, saying "keep smiling."It's not the first high-honor Starr has received at Buckingham Palace.In October 1965, the entire band was each awarded The Most Excellent Order of the British Empire (MBE), which recognizes contributions to the arts and sciences, charity, and public service.The MBE came at a time when rock and roll was still viewed as anti-establishment, prompting some past honorees to return their MBEs in protest. 1017

(KGTV) — The holidays can be particularly difficult for service members overseas who are missing out on spending time with their family and friends during season.That's why every year, thousands of residents across the country try to spread some cheer with care packages to troops as a way to connect, build morale, and share in the joy that comes with the holidays.Even if it's a card, holiday gestures help spread the warmth of the season.DeadlinesThe U.S. Postal Service says cards and packages should be sent to APO/FPO/DPO addresses overseas. Those should be sent no later Dec. 11 (for cards, letters and priority mail packages) and Dec. 18 (for priority mail express military service, available to most destinations.)USPS has also created military care kits, including several free postal items, to help send packages overseas. Shipping guidelines can be found here.How to helpFor those unsure of how to help, there are a few options.One method is through the USO. The organization sends a variety of holiday care packages that can support up to 50 troops a piece depending on the option chosen. A link to their offerings, including phone calls home, comfort food packages, and more can be found here.Through Dec. 31, Johnson & Johnson will also match donations to the USO up to a total of 0,000.Other organizations facilitating care packages for troops include Operation Support Our Troops and Soldiers' Angels. Military.com has a fully vetted list of organziations here.If you are sending your own package, it's recommended to stick to items that will last in the mail: Toiletries for men and women, non-perishable foods and snack (though be care with items that could get messy during the journey.) Do not send alcohol or drugs. 1752

(KGTV/WXYZ) - Less than two months after a report said Toys 'R' Us would close many of its U.S. stores, a new report said the toy store is considering closing all stores. 178

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