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Trying to avoid the grocery store these days?If you order through Instacart, you can have your groceries delivered right to your door from dozens of different supermarkets.However, some customers claim the people grabbing those groceries for you may be helping themselves as well.Terri Angel loves the convenience of Instacart grocery delivery from stores,, but she is getting concerned with mysterious charges that keep showing up on her bill."The other day, after I went back and reviewed the receipt, there was a pack of cigarettes on it," she said.Someone had billed her an extra ."It was a very expensive pack of cigarettes, a brand I haven't heard of, purchased and put on our list," she said. "So it was on our receipt and we did pay for it."Another day, she was billed for Red Bull energy drink."Just recently, on the 8th, a Red Bull was added at the end of the shopping cart," she said. "I guess they were thirsty and needed energy and decided to add on a Red Bull."She wonders how many others she's missed.Angel is executive director of a collection of group homes for the disabled, and orders groceries for them several times a week.It's those disabled clients, she says, who are being ripped off.Complaints increase as orders surgeA recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries.Instacart's Facebook page has a number of complaints of similar mystery charges.It was pretty much inevitable that during a pandemic, with so many shoppers now ordering online and so many more people having to be hired to fulfill those orders, that we would see an increase in complaints.Instacart says orders have surged 300% this year, and it has hired tens of thousands of new shoppers to handle the load.It says each are thoroughly checked out before being hired, but says occasional errors and problems do happen. But It notes that "in these rare instances ... customers should contact Instacart care to have their order refunded."Terri Angel has one other piece of advice: Go over your receipt every time."Absolutely," she said. "Check your bill. Make sure you are checking every item on that receipt and that you received it."Instacart is an independent company, and is not owned by your local grocery store.Instacart, meantime, told us customers should reach out with any order or delivery problems (full statement below), so you don't waste your money.Full Instacart Statement"We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before picking and delivering groceries for millions of consumers. As consumer demand continues to climb, our teams are working around the clock on a rapid response product roadmap to ensure that we can continue to safely and reliably serve those turning to Instacart as an essential service provider. We've recently started to roll out new “Missing Order” and “Missing Item” features that allow customers to make in-app reports and automatic refund requests in the rare instance that an order is delivered to the wrong address or doesn’t arrive, or an item is missing from the customer’s order. Instacart also has a 24/7 Care organization dedicated to customer and shopper support, as well as a robust Critical Response Team dedicated to immediate needs."________________________Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps").Like" John Matarese Money on FacebookFollow John on Twitter (@JohnMatarese)For more consumer news and money saving advice, go to www.dontwasteyourmoney.com 3619

Trying to avoid the grocery store these days?If you order through Instacart, you can have your groceries delivered right to your door from dozens of different supermarkets.However, some customers claim the people grabbing those groceries for you may be helping themselves as well.Terri Angel loves the convenience of Instacart grocery delivery from stores,, but she is getting concerned with mysterious charges that keep showing up on her bill."The other day, after I went back and reviewed the receipt, there was a pack of cigarettes on it," she said.Someone had billed her an extra ."It was a very expensive pack of cigarettes, a brand I haven't heard of, purchased and put on our list," she said. "So it was on our receipt and we did pay for it."Another day, she was billed for Red Bull energy drink."Just recently, on the 8th, a Red Bull was added at the end of the shopping cart," she said. "I guess they were thirsty and needed energy and decided to add on a Red Bull."She wonders how many others she's missed.Angel is executive director of a collection of group homes for the disabled, and orders groceries for them several times a week.It's those disabled clients, she says, who are being ripped off.Complaints increase as orders surgeA recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries.Instacart's Facebook page has a number of complaints of similar mystery charges.It was pretty much inevitable that during a pandemic, with so many shoppers now ordering online and so many more people having to be hired to fulfill those orders, that we would see an increase in complaints.Instacart says orders have surged 300% this year, and it has hired tens of thousands of new shoppers to handle the load.It says each are thoroughly checked out before being hired, but says occasional errors and problems do happen. But It notes that "in these rare instances ... customers should contact Instacart care to have their order refunded."Terri Angel has one other piece of advice: Go over your receipt every time."Absolutely," she said. "Check your bill. Make sure you are checking every item on that receipt and that you received it."Instacart is an independent company, and is not owned by your local grocery store.Instacart, meantime, told us customers should reach out with any order or delivery problems (full statement below), so you don't waste your money.Full Instacart Statement"We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before picking and delivering groceries for millions of consumers. As consumer demand continues to climb, our teams are working around the clock on a rapid response product roadmap to ensure that we can continue to safely and reliably serve those turning to Instacart as an essential service provider. We've recently started to roll out new “Missing Order” and “Missing Item” features that allow customers to make in-app reports and automatic refund requests in the rare instance that an order is delivered to the wrong address or doesn’t arrive, or an item is missing from the customer’s order. Instacart also has a 24/7 Care organization dedicated to customer and shopper support, as well as a robust Critical Response Team dedicated to immediate needs."________________________Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps").Like" John Matarese Money on FacebookFollow John on Twitter (@JohnMatarese)For more consumer news and money saving advice, go to www.dontwasteyourmoney.com 3619

Days after a dad was caught on camera being shot as he shielded his children from gunfire at Bronx car dealership, a family friend says he has lost his job.An innocent bystander, 39-year-old Anthony Jefferson was struck in the right thigh when the shooting erupted Monday, officials said.On a GoFundMe campaign page started Thursday by close friend Serena Wingate, she wrote that Jefferson had lost his job due to the injury and also has to have surgery to remove the bullet.Jefferson's wife, Danica Jefferson, told TMZ that the injury left him temporarily unable to walk. This has resulted in the heroic dad being fired from both of his two jobs as a construction worker and head painter at a maintenance company, TMZ reported.Wingate said she set up the GoFundMe to help the dad with medical bills and help his kids with therapy after the traumatic experience.According the family friend, the father and his three kids were at the dealership shopping for a new vehicle to surprise his wife for her birthday.That's when shots rang out inside the Boston Road business. Three men opened fire on another man, who fired several rounds back, police said.Surveillance video shows the dad diving and huddling over the kids on the floor behind a couch. Glass windows shattered as gunmen fired from between cars.None of the children were injured, police said.The NYPD is still trying to identify the men seen opening fire in the video.Submit tips to police by calling Crime Stoppers at 1-800-577-TIPS (8477), visiting www.nypdcrimestoppers.com, downloading the NYPD Crime Stoppers mobile app, or texting 274637 (CRIMES) then entering TIP577. Spanish-speaking callers are asked to dial 1-888-57-PISTA (74782). This article was written by Mark Sundstrom and Aliza Chasan for WPIX. 1793

The Roman Catholic Diocese of Rockville Centre, Long Island's largest, has filed for bankruptcy, according to the diocese.Reverend John Barres, the bishop of Rockville Centre, announced the "difficult" news in a letter posted on the diocese's Twitter account Thursday.Barres said the diocese filed a voluntary petition for reorganization under Chapter 11 of the U.S. Bankruptcy Code earlier in the morning.The bishop said the decision comes after more than 200 lawsuits alleging sexual abuse were filed against the Diocese of Rockville Centre in the year since the passage of the Child Victims Act. Bishop Barres' Letter to the People of God of the Diocese of Rockville Centre pic.twitter.com/0aGEat57vI— Diocese of Rockville Centre (@RVCDiocese) October 1, 2020 "What became clear is that the Diocese could not continue to carry out its spiritual, charitable and educational missions while also having to shoulder the increasingly heavy burden of litigation expenses associated with those cases," Barres wrote.The bishop said filing for bankruptcy was the only way to ensure a "fair and equitable outcome for everyone involved."According to Barres, most of the diocese's operations and ministries will continue without interruption during restructuring."We anticipate that current and future financial liquidity will be sufficient to fund normal operations and services," he wrote.He also assured that church employees would be paid their normal wages.Additionally, the letter said the work of the diocese's parishes and Catholic schools is expected to continue as normal, as they are not included in the Chapter 11 filing due to being separate legal entities.However, after filing for bankruptcy, the diocese will have fewer resources to help struggling schools and parishes."For the Diocese, fair and equitable treatment for survivors of sexual abuse has always been a top priority," Barres wrote. "That is why we created the Independent Reconciliation and Compensation Program in 2017."The reverend said that program has helped approximately 350 survivors of sexual abuse so far, but has also depleted the diocese's financial resources."We will work diligently with all survivors, creditors and ministries to maintain open communication while we work toward our goal of completing a settlement and a restructuring plan that includes a comprehensive resolution for those suffering survivors," the bishop wrote. This story originally reported by Mark Sundstrom on PIX11.com. 2507

New NYPD training videos released Wednesday clearly show officers what they can and cannot do when taking a suspect into custody,But sometimes that training does not translate in real life. There's already there’s a law on the books banning officers from putting people in chokeholds, but the city council wants to take things a step further, banning officers from applying pressure or restricting a suspect's diaphragm.“It’s tough right now to be a police officer," said NYPD Chief of Department Terence Monahan. "You have to worry that if a suspect shot at you and you put a knee on his back, that now you become the criminal.”Monahan said these new rules have his officers fighting crime with their hands tied behind their backs.Those in favor say that officers are merely being given a script telling them how to behave in a critical incident. However, there are still those that argue that the city council does not have expertise in police tactics.Even so, the NYPD argues every encounter is different and a blanket law is not the answer. WPIX's Nicole Johnson first reported this story. 1116