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DENVER, Colo. -- Sam’s No. 3 has been serving customers since 1927.“My grandfather was Sam,” said Sam's No. 3 restaurant owner Alex Armatas.Armatas says the business has made it through historic upheavals like the Great Depression and uprisings after Dr. Martin Luther King Jr.'s assassination, but never has the restaurant had to close for 10 weeks straight.“The impact has been brutal. You go from 100% of business to zero,” Armatas said.Employees like Jason Salazar were temporarily furloughed.“I’ve never not worked since I was 17. So, to just be unemployed was like… what do I do,” Salazar said.When it was time to come back, Salazar says they had to adjust to a new lengthy process.“Just walking in, somebody takes my temperature right away, I wash my hands right away, I put on gloves right away. We don’t even enter the building without a mask.”Masks, social distancing, sanitation -- so much had to be considered when thinking of ways to prevent the potential spread of the virus.“We would normally have a [ketchup] bottle at the table or whatever, but now they’re just individual little containers for them,” Salazar said.The less people touch, the better. Armatas says they’ve fully transitioned to a contactless ordering system. The menu is now on an app.“We got a new app so we can track how many people are in the restaurant so we’re not allowing more than 50 people in the restaurant,” Armatas said.Normally, they can seat more than 200 people. So they’re operating at 25% capacity. However, customers say they’re happy to be back. Anne Wesley says Sam’s No. 3 has been one of her favorite spots more than the past 15 years.“We love it because neither of us are great cooks so it’s wonderful to have somebody prepare a meal for us that we would never prepare for ourselves,” Wesley said.She says she feels completely safe.“I mean you walk in there’s hand sanitizer right away. There’s plenty of social distancing. Our server had a mask and gloves on and so I didn’t feel in any way that our health was being compromised.”The servers say they’ve been grateful for generous tips from customers like Wesley, especially considering they’re operating under thin margins.“The bottom line has been crushed. The restaurant industry has been hurt quite a bit,” Armatas said.According to the National Restaurant Association, the restaurant industry has suffered more job and sale losses than all other U.S. industries since the pandemic began. Some restaurants have permanently closed their doors. Senior Vice President Larry Lynch says those that have stayed afloat are eager to open up dining rooms again, but it will actually cost restaurant owners more.“If you’re takeout and delivery, your cost structure has gone down some so you can at least maintain at that point. But once turn on the lights and open the doors and turn on the air conditioning and bring back the staff, your costs go up,” Lynch said.“How much food should I bring in? How much labor can I afford?” Armatas said.Lynch says it’s more important than ever for restaurant owners to be smart with their finances.“The one thing they could do is manage those menus carefully. Reduce the number of offerings, make it the ones that are most popular. Limit the risk of food waste, and you’ve done a lot to bring yourself closer to profit,” Lynch said.He wants restaurants to feel encouraged and know that they can open again it just takes a lot of work.“It usually takes a week or two to get in and make sure everything’s operating: the refrigerators are clean, the walk-ins are clean, everything’s working properly, you get the staff back in,” Lynch said.Once the logistics are sorted out, Armatas says owners need to remind themselves of why they opened in the first place.“If people know that you really truly care about them and want to make their experience great, that has to be your focus. Because if your focus is money, it won’t work,” Armatas.Whether a business stays open or not, is ultimately up to the customers.“As a community, if we want to thrive, we have to help each other out. And by supporting local businesses, it’s a very easy way, and it’s an enjoyable way,” Wesley said. 4171

DENVER — A Denver couple that drove to Little Rock, Arkansas to pick up three puppies purchased online, is now warning others about a pet scam that cost them hundreds of dollars.Breckenridge and Mary Lynn Grover love French bulldogs. They had two until September when their beloved “Derby” died.“He’d eaten supper and went outside,” Breckenridge Grover said. “I heard a scream, went downstairs and saw him lying down.”He said he tried to resuscitate the dog.“He died in my arms of a heart attack,” he said.The couple told KMGH that with Derby gone, their other French bulldog, Liza Jane, became listless and depressed.Last month, they decided to look online for a new dog, as a companion for Liza Jane.Seller pours on the charmThey found a pug in Austin. Mary Lynn Grover said the owner asked them to send money via the Zelle app.They hadn’t used it before but thought they’d give it a try, then had second thoughts.“We did everything,” she said. “Wells Fargo was wonderful getting things back, saying ‘I think this guy chickened out. He didn’t even have a Zelle account.’ ”The Grovers continued their search, trying to be more cautious the second time around.They found three French bulldogs via online advertisements and said the seller poured on the charm.“He said, ‘Now you are part of my family. These were my mother’s puppies.’ He even sent us a picture of the kennel he was buying for us and said, ‘I will make dinner.’ I mean he knew me as a soft spot. He said all the right things to me.”The Denver couple drove to Arkansas. But halfway there they received a phone call.“He said, ‘Oh, by the way, could you also pick up a gift card at Walmart?’ ”Mary Lynn said that’s when the red flags went up.She said they didn’t pick up a gift card; they just kept driving.“I texted him, saying ‘We’re coming.’ We got to the house; it’s dark,” she said.There was no answer at the door, so Mary Lynn Grover called the two numbers they had for the seller, who said his name was Bill Todd.“A woman answered and asked, ‘How did you get this number?’ I described what happened. She said, ‘he did the exact same thing to me, for 0,’ ” she said. The Grovers said they are working with the Arkansas Attorney General, Better Business Bureau and Little Rock Police Department.BBB response“A lot of scams are tricky and hard to understand,” said Ezra Coopersmith, the investigations coordinator at the Better Business Bureau. “This one isn’t. It just stinks.”Coopersmith said there are more scams reported around the holidays because pets are often given as gifts.He added that scammers will often try to squeeze their victims for more cash by charging for shipping the fake pets.Second victimAurora, Colorado resident Ronald Mills said he was told the 0 he paid for a pug he found on Craigslist for his grandson would cover shipping charges.He later received an email saying it would cost ,000 to ship third class, ,100 to ship second class and ,200 to ship first class.“I called (the seller) and said, ‘I guess I’m not getting the dog and you scammed me,’ ” Mills said. “I said, ‘this is a scam.’ He said, ‘Oh sir, this is not a scam. I’m a good Christian.’ He wasn’t a Christian.”BBB adviceCoopersmith said people purchasing pets should follow these guidelines: 3334

DEL MAR, Calif. (KGTV) - SANDAG will start a million project in September, hoping to stabilize Del Mar cliffs that support railroad tracks.Geologist Dr. Pat Abbott says this winter and spring have been rough for bluffs, "in the past few months with a lot of rainfall, we've seen cliff collapses galore in Del Mar."SANDAG says they're going to install pillars and repair drainage structures, "put in steel beams, tie backs, bits of concrete walls, to start to stabilize some of the beach cliffs," Abbott added.The nine-month long project stretches from Seagrove Park to Carmel Valley Road."I think it's a wonderful idea, it's better to do it now, get it behind us, before something happens and a train goes off the side of the cliff," neighbor Lynn Kunkle said.Abbott calls it a Band-Aid, "there's no easy way to get out of this...You have tall sea cliff standing here, ocean waves beating at the bottom, rains soaking into the ground you have trains going by better than 50 a day."Each of those factors eroding the cliff side. Down on the beach lies an example of the fight between amn and mother nature. A concrete drain's side sticks out past the eroded cliff by about two feet. Abbott said the same will happen with this project.A seawall has another negative effect, keeping sand from replenishing the beach below. The Coastal Commission made a compromise with SANDAG when they approved the project. SANDAG will build more beach access for pedestrians.Abbott says we need to think long-term, "let's just do a Band-Aid now like the one proposed here, pass it on to the next generation as if it will be simpler for them to solve than it is for us."SANDAG is planning for the long-term, saying they are still looking into options to move the railroad. They consistently plan 50 years ahead. 1805

DALLAS (AP) — American Airlines began booking flights to full capacity Wednesday, despite record surges in the novel coronavirus across the country.The airline previously announced it would start booking to full capacity last Friday."As more people continue to travel, customers may notice that flights are booked to capacity starting July 1,'' the airline said in a statement. "American will continue to notify customers and allow them to move to more open flights when available, all without incurring any cost.''American isn't the only airline doing this.United Airlines already do not block any seats. But other major U.S. airlines including Delta and Southwest leave middle seats open or limit bookings to creating space between passengers to minimize contagion. Almost all U.S. airlines require passengers to wear face masks, and in a few cases, they have banned customers who refuse to comply. American says it will notify customers when a flight is likely to be full and will let them change flights at no extra cost. 1033

Democrat Stacey Abrams on Friday acknowledged that Republican Brian Kemp will become the next governor of Georgia, ending her bid to become the first black woman in American history to lead a state.The announcement comes after more than a week of post-election legal maneuvering from her campaign and allies as they sought to find enough votes to reduce Kemp's lead and force a December 4 runoff.Abrams was considering further legal challenges as recently as this morning, but ultimately made the decision to end her campaign in a fiery speech to supporters at her headquarters in Atlanta.Even in acknowledging defeat, Abrams insisted her speech was not a speech of concession."So let's be clear -- this is not a speech of concession, because concession means to acknowledge an action is right, true or proper," she said. "As a woman of conscience and faith, I cannot concede that. But, my assessment is the law currently allows no further viable remedy. Now, I can certainly bring a new case to keep this one contest alive, but I don't want to hold public office if I need to scheme my way into the post. Because the title of governor isn't nearly as important as our shared title -- voters. And that is why we fight on."Abrams had previously described Kemp as an "architect of voter suppression" and in her remarks said he had purposefully made the process a "gut-wrenching hardship" for many in Georgia."Under the watch of the now former secretary of state, democracy failed Georgia," Abrams said of Kemp, who served as the state's chief elections officer for nearly a decade before resigning after overseeing his own contest."Make no mistake, the former secretary of state was deliberate and intentional in his actions," Abrams said. "I know that eight years of systemic disenfranchisement, disinvestment and incompetence had its desired affect on the electoral process in Georgia."Earlier in the day, Abrams' campaign launched a digital ad that asked voters to share their stories of trouble at the polls. 2018

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