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SAN DIEGO (KGTV) - Feeling overwhelmed by bills? 10News is exploring solutions for making it in San Diego and found there may be a way around the mountain of debt.A recent study by Lendedu suggests companies are open to allowing consumers to negotiate their bills. Using data provided by the company Truebill, Lendedu analyzed which companies tend to be more generous in negotiating with customers.Satellite service providers were analyzed in the report. Customers of SiriusXM had the highest success rate in negotiations, according to Lendedu. Consumers had negotiation success rates in the 80s with three other companies, Suddenlink, Centurylink, and Dish Network, the report showed.The study went on to note, “When it came to how much companies actually knocked off the average customer’s bill, SiriusXM once again led the way; the average SiriusXM customer was able to decrease that monthly charge by 40 percent or more. Immediately behind SiriusXM was CenturyLink, ADT Security, and DirectTV, who all fell into the 25 to 29 percent range in terms of the percentage the bill was decreased by post-negotiations.”RELATED: Making it in San Diego: How to deal with large medical bills"They're looking at who you are as a consumer," said Steven Osinski, a sales and direct marketing professor at San Diego State University. Osinski says the way businesses make their money, especially when it comes to services, is through recurring revenue. Once you're signed up, many will cut deals to keep you."There’s an industry term that we call churn, and basically what happens is it costs about five to ten times on average more money to obtain a new customer then it does to keep one," said Osinski.If you're thinking about trying to negotiate, Osinksi says companies are looking at certain factors before they agree to different terms.RELATED: Making It in San Diego: San Diego woman climbs out of 3,000 debt hole"They’re looking at who you are as a consumer,” he said. “Are you paying your bills on time, are you prompt, do you have extended coverage, have you been with them for a long time."Osinski says don't be afraid to ask companies for a lower price. You never know what they might say. 2199

SAN DIEGO (KGTV) - For the first time in decades, the Port of San Diego is putting forth a comprehensive update to its master plan. A port spokesperson says the effort began in 2013 and has been a very thoughtful and open process. However, some residents in the county are just learning about the plan. In April, the Port published a more than 300-page draft of the master plan. "Ninety percent of the people that we speak to had no idea that this plan had been put forth. We have been out at the local grocery stores, going door-to-door, we've been posting here on the path because these are the places where we're going to reach the people who use this area the most," said Cameron Lilley, a lifelong Point Loma resident. Lilley has significant concerns with Shelter Island proposals, including:Up to 1600 new hotel rooms70,000 square feet of retail and restaurant spaceRemoving private and historic docks"Parking is a huge issue already, bringing more tourism to this area will negatively impact the residents who live and use it," said Lilley.On Tuesday she was joined by family and friends at La Playa Trail, encouraging people to give feedback to the Port by the July 31 deadline. They've created a group, Save Point Loma, to try and educate the community. "We're all out here united in this cause," said Lilley.The Port says it has been very transparent throughout the entire process, not only making the draft available to the public but holding community meetings. A spokesperson tells 10News they've used social media, the radio, and community paper ads to try and get people involved. And the Port says it wants to hear from the community moving forward. After receiving initial feedback, they will continue to hold community meetings and will later put forth a revised draft. The comment period for the Master Plan draft goes through July 31. Comments can be emailed to the Port of San Diego at PMPU@portofsandiego.org. Final approval of the plan isn't expected until late 2020. 1998

San Diego (KGTV) -- Getting out the vote in San Diego is an effort still happening despite the pandemic. One non-profit is focusing it's outreach on communities of color. Alliance San Diego spoke to ABC 10 News Anchor Lindsey Pena about the ways to they're trying to increase voter turnout. 299

SAN DIEGO (KGTV) — Happy birthday, SeaWorld San Diego!The park will celebrate its 55th birthday this week with deals for guests and special in-park entertainment. Since the park's opening on March 21, 1964, nearly 175 million people have visited the aquatic theme park.Not only has the park educated through its attractions, but through its conservation, research, and rescue arms as well.RELATED: SeaWorld San Diego offering unlimited 2019 admission passes for preschoolers, teachersAnd guests can save on the celebration. Through Thursday, special weekday tickets are being offered online here. The tickets can be used Monday through Friday on any weekday through April 30. Limited time discounts on other park passes are also available.The party kicks off with five musical performances a day by the Sea Street Band and celebration moments during Orca Encounter, Dolphin Days, and Sea Lion Live shows from March 21-24. At the Mission Bay Theater, a 55th celebration video will run daily through Memorial Day.On Thursday, parkgoers will be given free parking and can enjoy 55 cent souvenir bottle refills and .50 churro or popcorn and soda combos. RELATED: SeaWorld San Diego says new dive coaster 'Mako' coming in 2020Through March 31, discounts on SeaWorld throwback t-shirts and retro collectible pins will be available, and through April 18, discounts on SeaWorld 55th celebration shirts will be offered. 1424

SAN DIEGO (KGTV) -- Health officials are asking residents, schools, and businesses to prepare for the novel coronavirus. In a message posted on County News Center Thursday, the county urged people to prepare “for a potential outbreak” of the virus. “It’s important for everyone to educate themselves and their family and be prepared in case the new coronavirus makes its way to San Diego County,” said Chairman Greg Cox, County Board of Supervisors. “It’s also important for people not to panic as the risk for this new virus and the disease that it causes continues to be low.”RELATED: San Diego County AT&T store worker's initial coronavirus test comes back positiveBelow is list of what health officials say you can do to prepare: Store a two-week supply of food, beverages and water, including food for family pets. Ensure an adequate supply of prescribed and routine medications are on hand.Plan ways to care for those who are at greater risk for serious complications and who will take care of sick family members.If you have family members with increased risk of getting seriously sick, check with your medical providers about symptoms and treatment.Create an emergency contact list of family and friends, teachers and employers.Have a plan in case your school, child care, or employer closes temporarily.Talk with your children, family, and friends about what to do if an outbreak occurs and what each person would need.Those who own businesses can also take steps to prepare for the virus, the county says. RELATED: San Diego County officials to address efforts to prepare for coronavirusBelow is a list of things businesses can do to equip themselves for coronavirus: Encourage sick employees to stay home if they have symptoms of acute respiratory illness.Make sure your sick leave policies are flexible and consistent with public health guidance and that employees are aware of them.Have a plan in place should a large number of employees get sick or need to work from home.Sick leave policies should be flexible and permit employees to stay home if they need to care for a sick family member.If an employee shows up to work sick or becomes sick during work hours, separate them and send them home.Encourage sneezing and coughing etiquette and hand hygiene by all employees.Perform routine cleaning of all frequently touched surfaces in the workplace, such as workstations, countertops and doorknobs.Symptoms of coronavirus are similar to that of other seasonal illnesses and include fever, cough, and shortness of breath or difficulty breathing. The CDC believes symptoms of the virus may appear in as little as two days or could take as long as 14 days to appear post-exposure. 2700