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SAN DIEGO (KGTV) - San Diego workers are now checking the more than 250,000 water meters across the city to make sure families are billed accurately.The city announced earlier this month that it overcharged hundreds of families in four neighborhoods - Rancho Bernardo, Mira Mesa, Rancho Penasqutios and Carmel Valley. There's now a full city audit of the water billing department, and the department itself is checking the meters independently.RELATED: San Diego to expand audit of water billing overchargesSan Diegans have complained to 10News for months about spiking water bills, with little to no help or explanation from the city. Some have even questioned whether their meter is read - given that it's often covered in dirt. Terri Mitchell, who lives near Oak Park, said she raised concerns to one meter reader recently over his workload."He says i'm going to have to dig here, I've got like 400 more meters," she said.RELATED: Dozens of San Diegans come forward with high water billsThe city invited 10News to join one of its meter readers as he checked meters in Rancho Bernardo on Friday. The city wanted to show that there is a system in place to read the meters, since people were questioning the validity of their water bills and whether their meters are even read. "A lot of customers sometimes feel that since they can't see the meter, that we're not reading it," said Steven Broyles, who has read water meters for the city for 18 years.Armed with a pick and a handheld computer, Broyles opened a handful of meter caps along Madrigal Road in Rancho Bernardo, as part of his day to read 500 meters.RELATED: City of San Diego finds 343 water customers were overchargedSome weren't easy to see. Broyles used the pick to scrape dirt off of one meter, and also looked closely at another that had scratches over where the numbers are visible. He recorded the numbers onto his handheld computer.The city auditor is currently doing a top-down review of the public utilities department. Results are expected in June. The city terminated the employee responsible for the human error.  2171

SAN DIEGO (KGTV) — San Diego restaurants are taking extra precautions, and going out of their way to care for the most vulnerable neighbors during the stay at home order.Victor Lopez, owner of El Pollo Grill, said he's delivering free meals to seniors in need. "Today we're actually going to send 10 more right now," Lopez said. They've served about 90 customers in three days. When it comes to the bill, he's paying about 70 percent and donations are covering the rest.LISTINGS: Who is open for business in San Diego during stay-at-home order"We have the food, we have the resources, we have a little money left over so we're willing to take the hit," Lopez said. The hit right now is 30 percent, but Lopez said the 37 year old business is focused on community. Across town, D.Z. Akin's is also worried about their customers, "we try between every customer to sanitize ourselves, sanitize the pens, sanitize the counters." Son of the founders, Elan Akin, said he often sees an older crowd.Customers, like Philip McCabe, say they normally see more people. The lunch rush Wednesday mean about 7 people standing in the deli with lots of space in between. The dining room was closed with a sign on the chair.RELATED: San Diego hospitals start drives for personal protective equipmentMcCabe said he's been coming to the authentic Jewish deli for 25 years and always stops by when he's in the neighborhood.The delicatessen celebrates 40 years in business this year. It was founded by a couple who fell in love at an LA butcher shop.They've expanded their College Area business five times and enjoyed some famous diners, from Tony Gwynn, to Alex Trebek. Each celebrity has a picture on the wall.RELATED: Small business stimulus loans could be forgivableAkin is focused each day on keeping the doors open and the orders ready.Lopez feels like he's in a catch-22, if he keeps the doors open, he's exposing his employees to people potentially carrying the virus, but if he closes, he's letting the community down.Lopez said he's commissioned a plastic barrier to be installed Sunday to run from the ceiling to a few inches above the counter-top, to protect his employees and customers.RELATED: San Diego hospitals start drives for personal protective equipmentLopez is also collecting donations to sponsor 60 ICU nurses in San Diego hospitals, providing them with food every day. If you would like to help, contact him through the restaurant's Facebook Page.Both Lopez and Akin are running businesses their parents created out of love, hoping they can continue bringing joy and tasty food to their neighbors."What's been nicest to see is how everyone is being positive. They're looking at the opportunity to spend time with their families, to get things done around the house," Akin said smiling.Both restaurants hope to weather the storm. 2838

SAN DIEGO (KGTV) - San Diego Police say a Chula Vista woman killed her mother in a Mission Valley office building, then shot herself days later with the same gun.Homicide detectives investigated the 911 call from an office building on Camino Del Rio South in Mission Valley on July 22.Officers found Maria Kelly, 66, dead inside her office.RELATED: SDPD: Mother murdered, daughter deadKelly's 34-year-old daughter, Crystal Vasquez, drove to the location hours later.Vasquez went into the restroom of a nearby business and was discovered dead of a gunshot wound.San Diego Police said Vasquez shot and killed her mother the afternoon of July 20. The next day, Vasquez cashed a ,000 check written from her mother's bank account.Police told 10News the Vasquez likely shot her mother after being confronted about stealing money from the family business. Vasquez embezzled money from her mother's Mission Valley accounting business for about a year, according to police. Police believe Vasquez shot herself after learning about the possibility of cameras at the building's entry and exit.A forensic examination confirmed the handgun Vasquez used to commit suicide was the same gun used to kill Kelly.  Video surveillance also showed Vasquez was in the office with Kelly at the time of the murder. 1330

SAN DIEGO (KGTV) - San Diego State University students are being warned to look out for a man who fondled a woman on campus this week.An unknown man approached a woman near the campus's music building as she was walking to Campanile Walk Thursday just before 9 p.m., according to SDSU campus police.Police said the man told the woman how pretty she was and tried to hug her. The woman tried to walk away twice and the man tried to hug her twice. police said.The man the groped the woman's buttocks. Police said the woman walked away to the Aztec Student Union and the man followed her there, before walking away.Police described the man as a Black man, about 40-years-old, standing 5-feet 7-inches tall, and was last seen wearing a brown flannel shirt and a yellow, red, and green beanie.Anyone with information is asked to call SDSU Police at 619-594-1991 or Crime Stoppers at 888-580-8477. 919

SAN DIEGO (KGTV) — She's just 5-years-old, but Faith Perkins is now a published author.Faith and her mother Neka wrote the book 'Faith and Trinity the Unicorn', inspired by the loss of Trinity, Faith's older sister."My husband and I lost Trinity prematurely at 24 weeks in May 2012, of course, that was a devastation, it hurt us, but our faith prompted us to try again, and that's when Faith was born," said Neka. In the book, Faith travels the world with her sister Trinity, who is a unicorn. Faith explains how she and her mother wrote the book together, "What we would do is me and her would sit down, and she would tell me what it would be like if we were playing with each other and whatever I would tell her she would write down on a piece of paper."Neka and Faith hope the book will help others coping with loss. "I hope to inspire so many other individuals to talk about it, it's not easy, it's painful," said Neka.But Neka says writing the book with Faith has helped her heal and find some closure. "I can only imagine what life would have been like with her here, so this allows us to keep the hope alive," said Neka.For Faith, getting the book published is only the beginning. She's using the proceeds to help the homeless, help kids with field trip expenses, and to donate gifts to local NICU’s.You can purchase the book at Barnes & Noble stores in San Diego, as well as on the Barnes & Noble website. The book is also available on Amazon Kindle. 1471