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(KGTV) -- A North San Diego County couple said they were promised plane tickets for an extremely low price, but when they paid up, they were left with nothing. Robert, who declined to use his last name, loves to travel with his fiancé. In October, he said they got an invitation in the mail to listen to a timeshare presentation.“If you [go], you’re offered one of several gifts—a cruise, a TV, an iPad, and so forth,” Robert said.They decided to check it out, although they knew they just wanted the gift. He said after the presentation, the couple declined the timeshare, but they were entered into a raffle in which they received the cruise with two airline tickets.Robert was only interested in the plane tickets, so they filled out the required paperwork and paid the fee attached to the prize. “It’ll charge you for the both of you, for both of your tickets,” he said.PDF: Read correspondence between Team 10 and My Ultimate Getaway Robert mailed the money with the forms and waited. Instead of receiving tickets, Robert said he instead got more paperwork to enter another program. “You have to sign up [on] a website and then you have to pay to get discounted tickets,” Robert said. “We’re like, what’s going on? These are not free tickets.”The return address on the envelope he received came from “My Ultimate Getaway.” According to the pamphlet, it said: “In order to keep your promotional vacation reserved for a full year, you must register and submit your vacation request for online.” It also asked for a “booking fee of .95.”Robert told Team 10 there was no mention of signing up for a program to get these plane tickets and said “100 percent” they were told it was free.The couple felt misled. They complained to the Better Business Bureau out of Virginia where My Ultimate Getaway has a listed address. Team 10 spoke to another woman from Kansas who said she also gave money with the promise of plane tickets.“We wrote the check for to this Getaway place September the 14th,” said Kathy, who did not want to use her last name. Instead of plane tickets, she “finally got something in the mail. They wanted more money.” BBB records show the man behind My Ultimate Getaway and another similar business called Hot Promotional Vacations out of Maryland is Charles Colvin, also known as Charles Colvin Lemley. A search of state records found Charles Lemley listed as president of My Ultimate Getaway and owner of Hot Promotional Vacations. Robert said he emailed Colvin and showed Team 10 an email where he responded “he would be refunded as soon as possible.” That was mid-January. “We’ve been patient,” Robert said. When Team 10 questioned Colvin regarding My Ultimate Getaway, he responded via email: “We provide gift incentives to companies to market their products or services, nothing more.” He blamed the companies for giving “a false impression that these gifts are free.”When pressed on who the companies are and why he is doing business with them if they are giving a “false impression” to customers, he did not answer that question.Colvin told Team 10 in an email on February 20th that he processed the refund and the couple would “receive it in a couple of days.” After Team 10 got involved, Robert said they received their refund Feb. 26. Robert regrets opening that first piece of mail and hopes to stop others from making his mistake. “If you promise something, please give the customer what they want,” he said. “They get nothing in return except headaches.”The Better Business Bureau suggests when dealing with vacation or travel: Be wary of “great deals” and low- priced offers. Be suspicious of companies that require you to wait at least 60 days before taking your trip. Ask detailed questions. Get all information in writing before you agree to buy. Don’t give your credit card number or bank information over the phone unless you have confidence in the company you are dealing with. Don’t send money by messenger or overnight mail. Check out a company with the Better Business Bureau before you buy. Don’t be pressured into buying. If in doubt, say “NO.” 4107

(KGTV) — In-N-Out Burgers has long held a special place in the hearts of Californians. But now some fans are backing off from the beloved burger chain after their donation to California's Republican Party.A public filing on the California Secretary of State's website shows In-N-Out submitted a ,000 donation to the state's GOP on Monday.The filing was shared on Twitter, prompting some users to call for a boycott.RELATED: In-N-Out sends pun-laden cease and desist to California brewery over 'In-N-Stout' beerOne user wrote, "looks like my family and I will be boycotting your restaurants from now on. You donate to the GOP, that means you stand with Trump and all his bigotry." 695

(KGTV) - In a crowded field of Democratic presidential hopefuls, an exclusive 10News Union-Tribune nationwide poll breaks down which candidates voters believe would fare best against President Trump. With the Iowa Caucus 139 days away and 169 days before Super Tuesday, the Democratic support lines up with Joe Biden holding a 33 percent lead, unchanged since July’s debate in Detroit. 394

(KGTV) - If the House votes to impeach President Trump but the Senate fails to convict, does that nullify Trump's first term and allow him to run two more times?No.Conspiracy theorist Jack Posobiec tweeted "These Democrats don't realize that if they impeach Trump and the Senate doesn't confirm it then nullifies Trump's first term and he gets to run two more times."But that is completely untrue.If the House votes to impeach but two-thirds of senators fail to convict, President Trump would stay in office. But it would not nullify his current term.This is exactly what happened with President Bill Clinton in 1998.The Senate failed to convict after the House voted to impeach. But Clinton, who was in his second term, wasn't allowed to run again. 759

(KGTV) -- A small plane believed to be heading to San Diego crashed in southwest Las Vegas Thursday morning.KTNV, ABC 10News' Scripps sister station in Las Vegas, reported the Clark County Fire Department and Las Vegas Metropolitan Police Department responded to reports of a small plane going down at around 9:30 a.m. local time near Raven Avenue and Hinson Street, several miles southwest of the Las Vegas Strip.The plane burst into flames following the crash.The Federal Aviation Administration (FAA) told KTNV there were two people in the twin-engine Cessna 310 at the time of the crash. KTVN, citing the Clark County Fire Department (CCFD), reported the two unidentified occupants died.An FAA official told ABC 10News the plane departed North Las Vegas Airport and its end destination was listed as Gillespie Field in San Diego. The plane had reportedly taken off from the North Las Vegas airport at 9:29 a.m. and crashed at 9:38 a.m.CCFD said witnesses reported the plane flying low before hearing a crash after it disappeared from sight.Bruce Langston, who was nearby at the time of the crash, described hearing an "awful" sound and a giant "fireball" when the plane struck the wall of a construction site.The National Transportation Safety Board (NTSB) and FAA are investigating the incident. The FAA said it will release the tail number of the aircraft once investigators verify the number.Video from the scene captured by KTNV's Chopper 13:Information reported by KTNV's Joyce Lupiani 1502