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As a result of the pandemic, telehealth is a more common way to see your doctor. It's not easy to adjust to a virtual bedside manner, which is why a former news reporter is launching "Webside Manner" for doctors to learn what is not taught in medical school.Twenty years ago, Mark Bernheimer was on camera, reporting daily events for stations in Los Angeles and CNN. When he got out of news, he decided he could use his skills to teach others.“How to be comfortable doing news interviews, how to be comfortable giving speeches on stages and things like that,” Bernheimer said.When the pandemic hit and everyone's audience became virtual, he had to pivot his business "MediaWorks Resource Group."“I started helping my clients figure out how they could do it more efficiently, more professionally, how to do news interviews through Zoom, how to hold webinars and Q and A session through Zoom,” Bernheimer said.And then one day, he said, his medical colleagues asked for help with telehealth.“Doctors don’t get formal training or any training in set design or video production,” Bernheimer said. “This is not what they get out of medical school, they may be excellent doctors and scientists but when it comes time to deliver health care in this forum, they need some help."Things like making eye contact through the computer camera, technical quality, lighting, and where the device is physically placed were all important things that Dr. Bob Murry, a family physician in New Jersey, says could use some work, even though we're almost seven months in to the pandemic.“As this is becoming more routine. Folks do need to up their game a little bit and learn more about how to best use the technology,” Dr. Murry, who is also the chief medical informatics officer for NextGen Healthcare, said.“I had never done a video visit before coronavirus. We didn’t realize how powerful that medium can be. You can really connect with your patients and be really intimate with them and have almost everything that you have in a real person visit,” Dr. Murry added.Now, Dr. Murry says, the way doctors come across needs to be thought out, too, in addition to the actual medical care and advice.“So much of medicine is really talking to your patients from the patient's standpoint. They want to tell their story and get an answer or make sure it's not something to be concerned with and from the physician's standpoint, it's that story which is so important in medicine and that story can happen over video,” Dr. Murry said.“These are people, who don’t forget, who are probably sick to begin with or worried to begin with,” Bernheimer said. “Now they’re anxious; now they’re nervous because they don’t want to be on camera any more than the doctor does. So the doctor or health care provider has to take special precautions into account before conducting those kinds of visits.”Bernheimer is working with NexGen to officially launch "Webside Manner" in November, and says things like body language, tone of voice, and facial expressions are all things that need to be considered during telehealth. He admits they can be challenging visits for all involved.“I spent 16 years looking into a camera as a TV news reporter. It was much easier for me to learn how to look directly into the lens of a TV camera than it has been for me to get used to looking into that tiny spec on the top of the laptop lid, so if it's hard for me, I can only imagine what other health care providers must be experiencing,” said Bernheimer.But, it's a necessary medium, as we're all becoming dependent and quite comfortable with doing everything from our home devices. 3633

As an excessive heat warning hits Southern California, beachgoers are staying onshore, despite the high temperatures.“My wife was a little freaked out,” said local surfer Craig Neil. “She sent me a text and said she’s getting the kids out of the water.”Out of the water because of what’s lurking inside the section of the Pacific Ocean.“We had a confirmed shark sighting,” said another surfer.A 12-foot great white shark spotted just off the San Clemente Pier, something locals say is happening more often.“It seems fairly normal here,” Neil said. “There’s usually shark sightings every month or two at least.”Now a new study is showing the number of great white sharks is rising off the California coast.“The simple reason for that is we’ve done a better job of protecting them,” said Chris Lowe a professor of marine biology and the director of the Shark Lab at California State University, Long Beach. “We’ve done a better job managing our fisheries and believe it or not, the water has gotten cleaner over the last 40 years."Lowe and his team have spent the past several years tracking these aquatic predators, saying while they are seeing more sharks in the water, they’re not seeing more attacks.“So, that’s all good news but we just have to learn ways to be better guests in somebody else’s home,” he said.A home with a now expanding zip code with more great white sharks moving up the coast.“Now we’re starting to see them in places off Monterey, a place where we hadn’t seen them before and this is largely due to the oceans getting warmer,” Lowe said.Lowe says this change in temperature is being seen around the world, which is something he believes will cause more great white sharks to relocate to colder waters, which could disrupt the ocean’s food chain and also alter the ecosystem.“If they get moved to a location where there’s less food, they’re just not going to do very well,” he said. “In fact, their populations may start to go down or they start to feed on something they never fed on before.”Back on the beach, stranded surfers like Neil stare at closure signs waiting for lifeguards to reopen the water, saying the ocean is the shark’s turf and that we’re just guests swimming in it. 2216

As many Americans face months on end stuck indoors, some are using their time (and money) to create a change of scenery or upgrade their surroundings. Office equipment purchases are on the rise, and people are tackling more renovation projects than usual.But expensive new stuff and significant home improvements can leave you underinsured. If you’re considering making changes to your home — or if you already have — it’s smart to revisit your homeowners or renters policy. Here’s how to ensure it covers the new additions.Tell your insurer about your plansThere’s a good chance you’re underinsured before you even make changes, according to Don Griffin, vice president of personal lines at American Property Casualty Insurance Association. Talk to your insurer before making any expensive purchases or changes to your home to inform the company of your plans and clarify your policy’s current coverages and limits. If your home costs more to replace after you’ve improved it, some insurers will pay the new expense to rebuild, but “that’s not every policy, and it may not cover everything you need,” Griffin says. He also recommends once a year reviewing what your home insurance policy covers.In some cases, you may need to change carriers to get the coverage you need. Frank Jones, an independent agent and partner at Mints Insurance Agency in Millville, New Jersey, has seen clients switch insurers because an addition wasn’t covered. “It’s in your best interest to have these conversations now rather than to have a claim denied,” he says.A new desk and computer for remote learning, plus that monitor and chair in your home office will add up and could exceed your personal property coverage limit.Renters insurance policies cover your stuff, but they have limits too. If you have new electronics or office equipment, check with your insurer to make sure you have enough coverage for them.Make an inventory of your propertyTo help you know if you’ve exceeded your policy limits, keep records of what you buy. In fact, Griffin recommends taking inventory of your belongings every year — a written inventory is best, but even a simple smartphone video tour of your home will suffice.Losing a home is an emotional time, Griffin says. When it’s time to file a claim, “you don’t always remember what you have.” An inventory will clearly show what you had before a disaster and will make the claims process easier.Add sufficient coverageStructural changes, such as a full kitchen replacement or adding an in-ground pool, will have the greatest impact on your homeowners insurance. But even something as simple as adding a fence can change the value of your house, and if your home’s value increases, so should its dwelling coverage, Griffin says. Otherwise, in the event of a claim, your insurance policy won’t be enough to rebuild, according to Griffin.When adding coverage, pay attention to how much it would cost to rebuild your home, not how much you spent to upgrade the house, according to Jones. “These are two different numbers,” he explains. “If an addition costs ,000 to put on, the insurance company looks at the rebuild construction cost, and you might not get that back.”Avoid pitfallsOn top of ensuring coverage, a proactive conversation with your agent could help you avoid potential renovation pitfalls. For example, he or she may advise adding building ordinance coverage to protect you from having to pay out of pocket for any expenses that keep your home compliant with local laws and regulations.For renovation projects that are too big to take on yourself, hire a licensed and bonded contractor who carries builders risk coverage to protect expensive construction materials from theft or damage while they are on your property. You can find one through a building trade association.And when you’re doing a home renovation project, take plenty of photos — before, after, and along the way, if you’re able. These could come in handy if you file a claim and need to redo the work.This article was written by NerdWallet and was originally published by The Associated Press.More From NerdWallet4 Home Insurance Pitfalls to Avoid During Hurricane SeasonLosing Employee Life Insurance Due to Job Loss: What’s Next?How to Get Cash From Your Life Insurance PolicyBen Moore is a writer at NerdWallet. Email: bmoore@nerdwallet.com. 4353

As a 17-year-old faces charges of reckless and intentional homicide, we are learning more about the three people he shot, killing two, and the steps they took to try and stop the suspect.The suspect had reportedly clashed with a crowd of people Tuesday night in Kenosha, Wisconsin. The demonstrators were out for a third night after the Sunday shooting of Jacob Blake by Kenosha officers. Blake was shot several times in the back and is recovering, his family says it will be a miracle if he is able to walk again. 522

An Idaho man says his new 8-week-old puppy appears happy and healthy despite being flown across the country to the wrong airport -- landing in Las Vegas and Salt Lake City before finally arriving in his arms Sunday.Owner Josh Schlaich had vented his frustration with Delta Air Lines on Facebook when the white and brindle puppy failed to arrive Saturday as scheduled and he was unable to get any answers by phone.According to Delta, the dog left Richmond, Virginia, and was due to fly into Boise on Saturday evening, connecting in Detroit and Minneapolis. But Delta says there was a mixup somewhere between Richmond and Boise -- and Schlaich actually received the wrong puppy when he arrived at the airport. Delta is investigating to determine where and how the mixup happened.When Schlaich realized that his dog was missing, he started working with Delta officials to track down his puppy.Schlaich's dog ended up spending Saturday night in a kennel in Detroit. Sunday morning, the puppy was flown to Minneapolis -- but then Delta said it "misrouted" the puppy and it ended up in Las Vegas. The puppy was then put on a plane to Salt Lake City, finally making it to Boise on Sunday night.Delta said the puppy was given food and water and let out of its crate periodically throughout the journey.In his Facebook post, Schlaich said he received a call from someone at the Delta terminal in Detroit about his dog's whereabouts, but then he got the runaround."Was then given the number of the boarding facility -- a disconnected line. Was not given a call back number by Detroit person, and the customer service would not give me their direct line. Tried calling Delta Cargo customer service, only to be yelled at by the rep and hung up on. No idea where my dog is, or what conditions he'll be placed under for the next 24 or more hours. Don't know when he will come into Boise tomorrow. No idea who to call. Absolutely ridiculous customer service."After Delta responded, Schlaich posted two updates to say the dog was delivered and safe."Local Delta reps (in Boise) did their best and were very helpful, but corporate and I will be having a thorough conversation tomorrow," he wrote.Schlaich later said Delta was "working hard to make this right."In a statement to CNN, Delta said it apologized for the mix-up and has fully refunded the dog's shipping costs and started a review of its procedures."We know pets are important members of the family," the airline said.It's at least the fourth airline error involving an animal in a week.On March 12, a French bulldog died on a United Airlines flight from Houston to New York after a flight attendant told its owner to put the dog, in its carrier, in an overhead bin. By the time the flight was over, the dog had died.A United spokesman said the passenger told the flight attendant there was a dog in the carrier, but the attendant "did not hear or understand her, and did not knowingly place the dog in the overhead bin."Tuesday, United flew a 10-year-old German shepherd to Japan when it was supposed to land in Kansas. The dog was mistakenly switched with a Great Dane that landed in Kansas instead.Two days later, United diverted a St. Louis-bound flight to Akron, Ohio, when it realized a pet was loaded onto the flight in error.The-CNN-Wire 3297

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