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SAN DIEGO (KGTV) - Few people have reached the pinnacle of publishing as a New York Times best selling author with 22 million books sold.Fewer still founded a company that teaches leadership to Fortune 500 companies around the world, from Blue Cross, Bayer and Burger King to Exxon Mobile, Hilton, L’Oreal, Nabisco, Toyota and Victoria Secret just to name a few.Author, speaker, and business coach Ken Blanchard is celebrating his 80th birthday this month.His techniques, or values for effective management have guided millions since his blockbuster book The One Minute Manager in 1982.Blanchard tells 10News anchor Kimberly Hunt all good performance starts with clear goals.“If people don't know what you want them to do, what's the chance of them doing it?”Then he advises managers to wander around and see if they can catch people doing something right, then take the time for a one minute praising.Because Blanchard says people today prefer to work side by side with management, instead of the old top-down approach…he and his co-author revised the third tenet to re-direct.With a smile on his face he says, “ I think that's what made the book so popular, because, if you have goals, find them doing something good and praise them, and redirect them...duh.”Blanchard calls this philosophy of turning the business pyramid on its head with workers at the top and the boss at the bottom, Servant Leadership.His global headquarters in Escondido has a sculpture depicting this viewpoint showing Jesus washing the feet of Peter.“People who are servant leaders are good listeners, they ask questions more than tell, and they're really there for you, because they want you to win…and then they know that if you win, they win.”Garry Ridge, the CEO of San Diego based WD-40, took Blanchard’s Leadership class at University of San Diego in 1999. He says it confirmed what he believed and taught him what he didn’t know.“If you can imagine a place where people, are involved in something bigger than themselves, you learn something new, feel safe, are protected by values, and go home happy...that's what we strive for, because it's all about the people!”The people, all the people, from the top down are called members of the tribe at WD-40.“Leadership is not about being in charge... leadership is about taking care of the people in your charge.”Ridge does that by creating comfortable spaces, stocking the kitchen, providing a gym available to employees 24 hours a day and providing bicycles to make it easy to get some fresh air.“So here we don't have managers we have coaches. I'm a coach. My job as a coach is to help people play their best game every day. It’s not about me. It’s about how to do we get people to enjoy what they do every day?”It’s a formula for success at WD-40. The company has a market cap of just over billion, annual revenue of more than 0 million, and staggering employee engagement surveys showing 99 percent of employees love to tell people they work at WD-40.Results in line with Blanchard’s model.“Profit is the applause you get for creating a great environment for your people, so they'll take care of your customers," Ken Blanchard writes.The two men collaborated on a book, Helping People Win at Work, espousing their credo…Don’t mark my paper, help me get an A. 3304

SAN DIEGO (KGTV) — Heartwrentching video of a humpback whale tangled in fishing net off of San Diego's coast prompted wildlife experts to react quickly.But the whale's condition is unknown after rescue crews were unable to help the animal.The video was captured Friday by Domenic Biagini, owner and captain of Gone Whale Watching San Diego. What appeared to be another spectacular whale sighting turned into heartbreak."We got really excited because we saw these giant splashes," Biagini told 10News' Amanda Brandeis. "From that elation to kind of, pure heartbreak."RELATED: The world's smallest whale on the brink of extinction in the Sea of CortezNOAA and SeaWorld crews were notified of the whale. But SeaWorld said the whale was swimming too fast for them to continue rescue efforts."15,000 pound animal jumping out of the water next to a small boat that they're trying to use to rescue it is extremely dangerous, " said Biagini.Now the hope is agencies further north are able to find the whale to make sure it is freed from the netting.The face of the 30-foot whale appeared to be tangled in green fishing net. The netting was a drift gill net, which hangs vertically in the water and could measure up to a mile long.RELATED: Boaters warned to watch out for newborn gray whales during late migration"They are notorious for being dolphin, whale, and sea lion killers," Biagini said.Biagini said at one point, another humpback whale arrived and swam by the tangled whale."To see something that graceful, that gentle, that harmless go through something like this that's 100 percent caused by us, there's no debate on it. It's maddening," says Biagini. "For me. that's when I really started to get emotional because these are very sentient animals that do feel a wide range of emotions."This season, boaters are already being warned to watch out for newborn gray whales making their way from Alaska to Baja, Mexico. Biagini says some adult gray whales may give birth during the trek south because of the late migration. 2028

SAN DIEGO (KGTV) - Demolition is underway on the former Anthony’s Fish Grotto restaurant along San Diego’s Embarcadero.The destruction of the building started earlier this week at the location on Harbor Drive. Crews will also demolish the platform and pile foundation, with work due to end by late March.The Brigantine is taking over the site for its “Portside Pier” two-story restaurant project. It will include: 421

SAN DIEGO (KGTV) — Hoteliers across San Diego are seeing a significant loss of business from mass cancellations as efforts continue to stop the spread of the novel coronavirus. The San Diego Convention Center Corp. reports five conferences have either been canceled or postponed, meaning upwards of 43,000 people would not be coming to San Diego and spending money locally. "The hotel industry has seen a significant drop in business, a significant impact on the workforce," said Namara Mercer, who chairs the San Diego Hotel Motel Association. "Anecdotally the shifts are being cut, people aren’t going to work if occupancy is not high."LIST: San Diego events, schools that have changed plans due to the coronavirusAs conferences cancel, large convention hotels downtown are finding themselves with hundreds, if not thousands, of unexpected empty rooms. That can be costly also to other hotels. "What do they do? They reduce their rates - the big convention hotels - and then they start taking away business from all of us who are in outlying areas," said Bob Rauch, CEO of RAR Hospitality, which owns three San Diego County hotels and manages nine others.Rauch said cancellations were up 15 percent last week, and he expects that to increase to 25 percent this week. He says he expects it to peak next week at 35 percent before he expects things to calm down. As of now, he has not cut staff hours, but he said things could change if the loss of business continues to persist. "If this worsens over the next couple of weeks, we will create some kind of shared pain program," said Rauch, adding that it would likely involve cutting hours across the board so no employees are laid off. As of December, there were 31,700 people in the county working for hotels, up about 2.6 percent from December 2018, according to the state Employment Development Department. 1868

SAN DIEGO (KGTV) - High-flying, fast-paced skating action is heading to San Diego.Cirque du Soleil's Crystal skates into Valley View Casino Center for seven shows from March 21 to 25. Tickets are available online here, and range in price.Better yet, Crystal is the production's first ever foray onto the ice. Synchronized skaters and acrobats will slice through the air and across the ice alongside traditional Cirque du Soleil trapeze artists.RELATED: More things to explore around San DiegoCrystal follows the show's main character, "Crystal," on an exciting journey self-discovery through her own imagination as she becomes confident, freed, and empowered."Crystal breaks the codes of the traditional ice show by creating a unique form of entertainment. To reach this objective, we brought together the best experts in their respective worlds," Daniel Fortin, Executive Director of Creation of Crystal, said. "With this new show, the audience will discover the infinite possibilities that ice adds to the prowess of circus arts." 1050