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DETROIT, Mich. — Thousands of packages are stacked up inside a metro Detroit mail distribution center as a perfect storm of the pandemic, holiday mail volume, and what some call poor planning, which could spoil the holidays.Those mail delays are also costing local business owners dearly.A beautiful ad celebrating the hardworking men and women of the US Postal Service is airing on TV these days, as a singer croons, “I’ll be home for Christmas, you can count on me.” But for small business owners like Alicia Christensen, the post office has hit a low note.“I’m not counting on them, because I had to shut my shop down. I can’t rely on the flowers to get there before Christmas,” said Christensen.Christensen makes hand-painted aluminum wreaths and wall art shaped like flowers. In January, this artist from Wixom opened her “Bendable Blooms” shop on the website ‘Etsy.’ But the wreaths she mailed to customers on Nov. 29 got stuck “in transit” at the USPS Detroit Network Distribution Center (NDC) in Allen Park.“My Etsy shoppers are starting to contact me, wanting either their money back or wanting to know where these are at,” said Christensen.Christensen was forced to choose between losing about 0 by refunding customers, or getting bad reviews which can have a long-term impact on her business. So she temporarily halted her online sales, sent refunds, all the while anxiously watches for shipping updates of the packages stuck at Allen Park.And she’s not the only one wondering why her packages haven’t moved out of Michigan.Today the 7 Investigators counted at least 50 tractor-trailers waiting to get on to the Allen Park USPS property, not to mention the dozens of trailers stacked with packages already inside.“It has mail from wall to wall,” said American Postal Workers Union Detroit Local 295 President Keith Combs. “This is something that I have never seen in my 30 years of being a postal employee.”Combs represents Detroit-area postal drivers, clerks, and maintenance workers. Combs says the USPS restructuring ordered by Postmaster General Louis DeJoy added to the backlog caused by the pandemic and normal holiday mail volume increases. Combs says some of that restructuring means employees based in metro Detroit now report to managers out of state.“They should have started hiring these seasonal people much earlier than they did, I would say back in May, June or July-- getting prepared to bring those new people on. The tractor-trailer guys that I represent would have needed to have more trailers, even if they needed to be purchased or rented. So you can have a place to have this mail staged to be able to move smoothly from point A to point B,” Combs told 7 Investigator Heather Catallo. “I don’t think that happened. And there needed to be some thought process on how the mail flow was going to operate inside the building so that the safety of the employees was addressed and you didn’t have so much mail that there was not even walking room in some of these plants.”Combs says letters are also piled up at the USPS facility on W. Fort Street in Detroit. He says he and other union leaders reached out to management last May to prepare for the holiday “peak” as postal workers call it. Combs said their requests fell on deaf ears.“Postal employees are so diligent in what they do and feel like they need to do a great job all the time, as they do. I’m getting calls from my members and employees saying this is a problem, we need to be better. And again, they’re doing such a great job with trying to get this mail delivered. But it’s the people who are appointed over them that are not doing a great job in making sure that’s happening,” said Combs.Combs says letters are also piled up at the USPS facility on West Fort Street in Detroit.USPS spokeswoman Elizabeth Najduch sent us a statement about the delays in Allen Park:“The 640,000 employees of the U.S Postal Service across the nation are proud to provide an essential service to our customers during the pandemic and to meet unprecedented challenges of this extraordinary year.The Detroit NDC has faced challenges recently due to COVID-19 at the same time mail volumes have dramatically increased. We have taken steps to address issues caused by the pandemic as we approach our busiest weeks, including hiring seasonal employees and allocating employees to facilities that need additional resources.There has already been progressing at the Detroit NDC, and we are confident that our processing and delivery will return to normal levels quickly.As we do each year, the Postal Service reminds customers to send mail and packages early to avoid glitches. For additional holiday information and resources, including mailing deadlines and packaging tips, check out the USPS holiday newsroom.We thank our customers for their continued support, and we are committed to making sure gifts and cards are delivered on time to celebrate the holidays.”On Friday, Sen. Gary Peters released an oversight update of the USPS, that “confirmed previous findings that Postal Service leaders failed to consider the impacts of their changes and that on-time first-class mail delivery plummeted in the weeks after Mr. DeJoy assumed leadership. USPS leaders did not complete any study or analysis of the impact the changes would make on mail service prior to implementation, nor did they seek stakeholder input or public hearings,” according to a press release.Meanwhile, Alicia Christensen just hopes her “Bendable Blooms” customers will return to her after the mail delays are resolved.“We’ve got to stay positive and there’s always hope. There’s always 2021,” said Christensen.Congresswoman Brenda Lawrence responded to the investigation with the below statements:Is the Congresswoman looking into this?Yes. Earlier this month, I sent a letter to the United States Postal Service Inspector General requesting an investigation into the origins of the mail delays. In the weeks leading up to the election, data provided by the Postal Service indicated a drop in on-time mail delivery, a trend that has continued in recent weeks.Are you aware things have gotten so bad again?Yes, I am aware that the delays have gotten worse. Historically, the holiday season is the busiest time for mail delivery for the Postal Service. The combination of enormous mail volume and thousands of USPS employees quarantining due to COVID-19 has further strained a Postal Service that is already struggling to keep up with demand.What can be done?Last Friday, I spoke to Postmaster General Louis DeJoy to express my concerns with the ongoing mail delivery delays across the country. Although you specifically mentioned a backlog in Allen Park, USPS facilities across the country are experiencing similar delays as workers seek to work through the backlog as quickly as possible. Please know that I will follow up with the Postmaster General to ensure the concerns are properly addressed.In addition, pleas

DEL MAR, Calif. (KGTV) – The Bing Crosby Season at the Del Mar Racetrack kicks off Saturday with new rules to keep everyone involved healthy and safe.Del Mar Thoroughbred Club Media Director Mac McBride told ABC 10News, "We normally have one large jockey's room. What we've done now is made three jockey’s rooms to thin out the ranks so they're not sitting on top of each other like they do normally.”Due to the ongoing COVID-19 pandemic, this racing season will be noticeably different than years past. This season, jockeys will also wear masks on and off the horses, test daily for the coronavirus, and if anyone receives a positive result, they'll be required to quarantine for at least 10 days."When we put that into place in the summer after our first hiccup, it worked out well. We had no further incidents with our riders,” McBride said.McBride added that even though the club took a big hit with empty stands this summer, folks were still tuning in and bets were still flying high."We thought we might do well, but we had no idea how we were going do that well, and we did. The jump from million to million average a day staggered us, it was amazing,” said McBride.Thanks to betting profits, the racetrack was able to maintain their four-legged showstoppers, which is their top priority, among keeping everyone safe."Even if we raced and lost money, it still would've been a good thing because horses in the end would be taken care of, and that's the focus right now. Keep horses well fed and safe,” McBride told ABC 10News.Organizers will also be keeping an eye out where San Diego County stands in the state's COVID-19 tier system. If the county were to fall from the red tier into the yellow tier, outdoor sporting events like theirs could allow them to fill seats."Obviously, we wouldn't look for 40,000 people, but if we had 4,000 or something like that sure, we could bring them in, and space them out. We'd love to bring them back,” said McBride.Another big event in the future is the world-famous Breeder's Cup. It's slated to take place in Del Mar next November and organizers said they're preparing now, COVID-19 or not. 2154

DENVER, Colo. -- Sam’s No. 3 has been serving customers since 1927.“My grandfather was Sam,” said Sam's No. 3 restaurant owner Alex Armatas.Armatas says the business has made it through historic upheavals like the Great Depression and uprisings after Dr. Martin Luther King Jr.'s assassination, but never has the restaurant had to close for 10 weeks straight.“The impact has been brutal. You go from 100% of business to zero,” Armatas said.Employees like Jason Salazar were temporarily furloughed.“I’ve never not worked since I was 17. So, to just be unemployed was like… what do I do,” Salazar said.When it was time to come back, Salazar says they had to adjust to a new lengthy process.“Just walking in, somebody takes my temperature right away, I wash my hands right away, I put on gloves right away. We don’t even enter the building without a mask.”Masks, social distancing, sanitation -- so much had to be considered when thinking of ways to prevent the potential spread of the virus.“We would normally have a [ketchup] bottle at the table or whatever, but now they’re just individual little containers for them,” Salazar said.The less people touch, the better. Armatas says they’ve fully transitioned to a contactless ordering system. The menu is now on an app.“We got a new app so we can track how many people are in the restaurant so we’re not allowing more than 50 people in the restaurant,” Armatas said.Normally, they can seat more than 200 people. So they’re operating at 25% capacity. However, customers say they’re happy to be back. Anne Wesley says Sam’s No. 3 has been one of her favorite spots more than the past 15 years.“We love it because neither of us are great cooks so it’s wonderful to have somebody prepare a meal for us that we would never prepare for ourselves,” Wesley said.She says she feels completely safe.“I mean you walk in there’s hand sanitizer right away. There’s plenty of social distancing. Our server had a mask and gloves on and so I didn’t feel in any way that our health was being compromised.”The servers say they’ve been grateful for generous tips from customers like Wesley, especially considering they’re operating under thin margins.“The bottom line has been crushed. The restaurant industry has been hurt quite a bit,” Armatas said.According to the National Restaurant Association, the restaurant industry has suffered more job and sale losses than all other U.S. industries since the pandemic began. Some restaurants have permanently closed their doors. Senior Vice President Larry Lynch says those that have stayed afloat are eager to open up dining rooms again, but it will actually cost restaurant owners more.“If you’re takeout and delivery, your cost structure has gone down some so you can at least maintain at that point. But once turn on the lights and open the doors and turn on the air conditioning and bring back the staff, your costs go up,” Lynch said.“How much food should I bring in? How much labor can I afford?” Armatas said.Lynch says it’s more important than ever for restaurant owners to be smart with their finances.“The one thing they could do is manage those menus carefully. Reduce the number of offerings, make it the ones that are most popular. Limit the risk of food waste, and you’ve done a lot to bring yourself closer to profit,” Lynch said.He wants restaurants to feel encouraged and know that they can open again it just takes a lot of work.“It usually takes a week or two to get in and make sure everything’s operating: the refrigerators are clean, the walk-ins are clean, everything’s working properly, you get the staff back in,” Lynch said.Once the logistics are sorted out, Armatas says owners need to remind themselves of why they opened in the first place.“If people know that you really truly care about them and want to make their experience great, that has to be your focus. Because if your focus is money, it won’t work,” Armatas.Whether a business stays open or not, is ultimately up to the customers.“As a community, if we want to thrive, we have to help each other out. And by supporting local businesses, it’s a very easy way, and it’s an enjoyable way,” Wesley said. 4171

DESCHUTES COUNTY, Ore. -- A missing Oregon baby was found naked and lying in the dirt by a detective last week near Bend, according to authorities.On May 10, deputies say a man, identified as Brandon Blouin, came out of the woods asking for law enforcement after losing his 1-year-old son.Blouin told deputies that he and the baby's 18-year-old mother, along with the child, were staying in the forest when the woman walked away and didn’t return.Blouin went looking for the woman. He told deputies he set the 1-year-old down and left him.Deputies say Blouin is believed to have been under the influence of a controlled substance when he decided to walk away.The child was found by the detective about one mile away from the vehicle the family had been staying in. The baby was found lying naked in the dirt, according to deputies. Blouin was arrested on several charges. 889

DETROIT (AP) — General Motors says it will recall nearly 69,000 Chevrolet Bolt electric cars worldwide, and 51,000 of them in the U.S. because the batteries have caught fire in five of them.The company says it doesn't know yet what's causing the fires, but engineers are working to figure it out. Two people have suffered smoke inhalation due to the fires and a house set ablaze. U.S. safety regulators said the cars should be parked outdoors until recall repairs are done. Bolt Executive Chief Engineer Jesse Ortega says dealers will install software that limits charging to 90% of the battery's capacity until a permanent fix is developed. The recall covers Bolts from 2017 through 2019 model years.According to the Associated Press, Bolts that have caught on fire have battery cells that were made at an LG Chem factory in Ochang, South Korea, from May of 2016 to May of 2019. 887