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CINCINNATI -- A preliminary investigation reports both technical problems and human error may have played roles in first responders' failure to locate a teen who was found dead of asphyxiation in a van parked in a high school parking lot Tuesday.According to documents from an internal review obtained by Scripps station WCPO in Cincinnati, the 911 operator who answered Kyle Plush's second emergency call said she couldn't hear him. Plush, 16, was found dead in a minivan near Seven Hills School hours later Tuesday night. In one 911 call, he said he was stuck in a van outside the school. In the second call, he described the make, model and color of the minivan where he was trapped and dying.Investigators don't believe there was a failure in the phone system at that time, so it's not clear why the second operator couldn't hear Plush. But the 911 operators' computers experienced trouble "around that same time frame," one of the internal documents states. The operator said her screen froze, preventing her from properly documenting the call. TIMELINE: What happened the day Kyle Plush died?Still, the operator tried sending a text message to Plush, asking him for the address of the emergency. She tried calling him twice, records show. He never responded.That operator's supervisors found her work in that incident was "unacceptable," according to one of the internal documents. Police Chief Eliot Isaac said Thursday that she was placed on administrative leave.?"Something went wrong here, and we need to find out why were weren't able to provide that help," Isaac said. RELATED: As Kyle Plush pleaded for help, why didn't officers find him?After Plush's first call, the 911 operator used cellphone GPS information to point police officers to the thrift store parking lot across from the school. Plush was within feet of those coordinates. Two Cincinnati police officers arrived about two minutes later, but said they didn't see anything. Officials haven't said exactly where the officers searched. They tried calling Plush's phone, but he didn't answer. It was then that Plush called 911 the second time. "This is not a joke," he said. "I am trapped inside a gold Honda Odyssey van in the parking lot of Seven Hills. ... Send officers immediately. I'm almost dead."Plush's words were picked up by the recording, even though the 911 operator said she couldn't hear any sounds on the line. RELATED: Sheriff: Deputy never looked in Kyle Plush's vanA few minutes later, a Hamilton County deputy called in to the emergency dispatch center to say that he had also looked for the caller, but didn't find anything. Chief Deputy Mark Schoonover said on WLW radio Friday that the deputy looked into a van, but it wasn't the right one.?"He did look into some vehicles. He looked into a van, but he never looked into the victim's vehicle," Schoonover said. "He never located that."Cincinnati police investigators who reviewed security camera footage also said the deputy looked into many vehicles, including a van, but never made it to the far part of the parking lot.Instead, a family member found Plush dead inside the van at about 9 p.m., according to police. Hamilton County Coroner Lakshmi Sammarco said he died of asphyxia caused by chest compression. Officials haven't yet said what pressed so hard into Plush's chest that he suffocated. Isaac, Sheriff Jim Neil and Prosecutor Joe Deters have all ordered investigations into what happened.? 3544

Cigna wants to buy Express Scripts for billion.Cigna is one of the country's largest health insurers, and Express Scripts is one of America's biggest pharmacy benefits managers, which administer drug plans for more than 266 million Americans with employer and government health insurance.If the deal clears regulators, it would be the latest merger to disrupt the health care industry, which has been under heavy pressure in recent years as the federal government, employers and others attempt to control soaring health care costs. Drug prices, in particular, are a target, and pharmacy benefits managers are key players in that arena since they negotiate rebates from drug manufacturers and discounts from drugstores.The merger could give Cigna more control over drug prices, which is a major issue for insurers. Rival insurer Anthem said last year that it would partner with CVS to start its own prescription drug plan manager. And UnitedHealth already has its own drug benefits manager, OptumRX.Related: UnitedHealthcare will pass along drug discounts to some customersLast December, CVS agreed to buy health insurer Aetna for billion. Albertsons announced plans last month to scoop up what's left of Rite Aid. Walgreens bought the other half of Rite Aid last year for .4 billion.Cigna has been trying to strike a major deal for several years. It called off a billion merger with Anthem last year after a federal judge blocked the deal on antitrust grounds.A federal judge also put a stop last year to Aetna and Humana merging in a billion transaction last year. The Justice Department sued to block both deals.Other players are also looking to enter the health care sector in an effort to rein in costs. In January, Amazon announced it is partnering with Warren Buffett's Berkshire Hathaway and JPMorgan Chase to form a company aimed at saving themselves and their workers money on health insurance.The-CNN-Wire? & ? 2018 Cable News Network, Inc., a Time Warner Company. All rights reserved. 2025

CHULA VISTA, Calif. (KGTV) - A ruptured gas line forced one building to evacuate in Chula Vista Friday.Chula Vista fire crews discovered a one-inch gas line sheared with gas blowing in the 100 block of 3rd Avenue around 3 p.m. A nearby building was evacuated, according to CVFD.Nearby Fredericka Manor Retirement Community also advised its residents and visitors to shelter in place.Firefighters were not able to immediately determine the cause of the break. SDG&E crews were able to shut off the gas shortly after 5 p.m. 568

CHULA VISTA, Calif. (KGTV) -- A survey of Chula Vista residents and businesses show the economic toll the pandemic has taken on the city.The results of the July survey were recently released. It polled 576 businesses and nearly 800 residents.It showed nearly all businesses have seen a decline in revenue during the pandemic. As of the end of July, only half of businesses surveyed were fully open. About half of the businesses in the report also decrease their workforce. It also said 60 percent of unemployment in the city is due to COVID-19 and many have struggled to find new job opportunities.60 percent of businesses surveyed said given current projections, they anticipate closing within six months.Alita Fernandez is the director of Play City in Eastlake, an indoor playground for children. She said her workplace has been closed since March.“On the business side, it’s been very tough, but also on the personal side,” Fernandez said.She is not surprised by the grim numbers reported in the survey.“There are expenses that need to be covered… money comes in, the same thing goes out,” Fernandez said. Except now, there is no money coming in for many businesses.Fernandez and 15 other employees have lost their jobs until the planned reopening in January 2021. She’s looking forward to the day they can reopen Play City safely.“It’s sad because we miss them all. It’s sad because I miss my job,” Fernandez said.Click here to see the full presentation. 1467

CHULA VISTA, Calif. (KGTV) - A South Bay family is mourning the loss of a beloved grandfather after a long battle with COVID-19.Salvador Munoz first started feeling sick in early August, developing a cough and fever, and then testing positive for COVID-19. About 10 days later, an ambulance rushed him to a hospital."He became disoriented, tired and couldn't get out of bed. When he talked to the paramedics, he couldn't really speak because he was short on his breath," said daughter-in-law Venessa Munoz.Venessa and his wife Bertha say he was admitted, and a week later, placed on a ventilator."He had complications and then would get better again. Just an emotional roller coaster for everybody," said Venessa.Salvador developed complications with his kidneys and then his heart. After 45 days in the ICU, Salvador Munoz, a father of five, and grandfather of seven, passed away at the age of 68."It's just so hard, so hard. I am relieved to know he is not suffering," said Bertha.Loved ones say Salvador, who owned his own cleaning business, was energetic, funny and joyful."Always the first one dancing. He lived to put smiles on everybody's faces," said Venessa.Bertha tell us she was with Salvador for more than 50 years and never spent a day apart."He was always a loving, caring, respectful man ... He's an angel," said BerthaBertha isn't sure how he contracted the virus. They rarely went out and wore masks."This is a serious thing, so take of yourself. Don’t take it for granted that nothing is going to happen to you, because it could," said Bertha.Bertha got sick around the same time her husband developed symptoms. Her symptoms lasted about two weeks.A Gofundme campaign has been set up to help the family with expenses. 1743