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Trying to avoid the grocery store these days?If you order through Instacart, you can have your groceries delivered right to your door from dozens of different supermarkets.However, some customers claim the people grabbing those groceries for you may be helping themselves as well.Terri Angel loves the convenience of Instacart grocery delivery from stores,, but she is getting concerned with mysterious charges that keep showing up on her bill."The other day, after I went back and reviewed the receipt, there was a pack of cigarettes on it," she said.Someone had billed her an extra ."It was a very expensive pack of cigarettes, a brand I haven't heard of, purchased and put on our list," she said. "So it was on our receipt and we did pay for it."Another day, she was billed for Red Bull energy drink."Just recently, on the 8th, a Red Bull was added at the end of the shopping cart," she said. "I guess they were thirsty and needed energy and decided to add on a Red Bull."She wonders how many others she's missed.Angel is executive director of a collection of group homes for the disabled, and orders groceries for them several times a week.It's those disabled clients, she says, who are being ripped off.Complaints increase as orders surgeA recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries.Instacart's Facebook page has a number of complaints of similar mystery charges.It was pretty much inevitable that during a pandemic, with so many shoppers now ordering online and so many more people having to be hired to fulfill those orders, that we would see an increase in complaints.Instacart says orders have surged 300% this year, and it has hired tens of thousands of new shoppers to handle the load.It says each are thoroughly checked out before being hired, but says occasional errors and problems do happen. But It notes that "in these rare instances ... customers should contact Instacart care to have their order refunded."Terri Angel has one other piece of advice: Go over your receipt every time."Absolutely," she said. "Check your bill. Make sure you are checking every item on that receipt and that you received it."Instacart is an independent company, and is not owned by your local grocery store.Instacart, meantime, told us customers should reach out with any order or delivery problems (full statement below), so you don't waste your money.Full Instacart Statement"We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before picking and delivering groceries for millions of consumers. As consumer demand continues to climb, our teams are working around the clock on a rapid response product roadmap to ensure that we can continue to safely and reliably serve those turning to Instacart as an essential service provider. We've recently started to roll out new “Missing Order” and “Missing Item” features that allow customers to make in-app reports and automatic refund requests in the rare instance that an order is delivered to the wrong address or doesn’t arrive, or an item is missing from the customer’s order. Instacart also has a 24/7 Care organization dedicated to customer and shopper support, as well as a robust Critical Response Team dedicated to immediate needs."________________________Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps").Like" John Matarese Money on FacebookFollow John on Twitter (@JohnMatarese)For more consumer news and money saving advice, go to www.dontwasteyourmoney.com 3619

PINELLAS COUNTY, Fla. — Millions of drivers received refunds on their car insurance after the pandemic forced a national shutdown. But the I-Team found out at least one major insurance carrier is asking to raise rates for drivers across Florida.Pinellas County resident Robert Stickler and his wife started working from home after the pandemic shut down Florida in March. “My family hasn't been driving, the cars have been sitting," Stickler said.Their insurance carrier Geico and many other large auto insurers in the nation refunded drivers. The Sticklers were refunded 15 to 20 percent of premium costs after the pandemic delivered a drastic dip in accidents and claims. That credit was reflected on the Stickler family bill.Robert Stickler welcomed the refund but said they suffered sticker shock when Geico socked them with a 0 rate hike to their 6-month policy in June. The increase was approved by the state. “It was going to be over 4 a month for 3 older vehicles,” said Stickler.In a letter from Geico:"There are many factors that affect your insurance premium such as age, driving history, location and the increasing cost of vehicle repairs." But this driver says that explanation does not add up. “There had been no changes what-so-ever,” said Stickler.We reached out to Geico and have yet to hear back. The I-Team checked state records and found Geico petitioned the Florida Office of Insurance regulation between March and August for a separate rate hike of nearly 7 percent after the pandemic hit.Doug Heller is with the Consumer Federation of America, a watchdog group that called on Geico this past May to give back some of its profits the CFA claims the company raked in during the pandemic as drivers stayed off the road. “We are paying premiums as if the pandemic never happened,” said Heller.The I-Team reviewed second-quarter profit earnings for some of the nation’s largest insurance companies. We looked at overall profits which include their auto insurance and found Allstate, Progressive and Geico business shot up by hundreds of millions of dollars for the second quarter of this year compared to the second quarter of 2019.Geico's parent company reported to investors its 2020 overall insurance profits were, ”...largely attributable to unusually high earnings from Geico due to lower claims frequencies. These results are likely to be temporary…"Former Florida Deputy Insurance Commissioner Lisa Miller says there’s a state law that regulates how much insurance can profit. “We have very strict set of factors of what these insurance companies can profit," Miller said. No one is alleging that Geico or any other insurance company made an excessive profit. However, Miller says if state regulators find that any auto carrier made an excessive profit, customers could be refunded under a Florida law meant to protect consumers.The I-Team requested an interview with Florida's Insurance Commissioner David Altmaier. His spokesperson declined our request but said in a statement."OIR thoroughly reviews all filed auto insurance rates filings to ensure they comply with all applicable laws and are not excessive, inadequate, or unfairly discriminatory. "In its latest earnings report. Allstate credited its auto policy profits to "....Higher premiums earned and lower loss costs from reduced miles driven.”We asked the company if it planned to refund more money to customers, but have yet to hear back. Progressive told us it filed in June to reduce premiums in 35 states including Florida.Geico’s rate hike request is still pending. We plan to keep following that and let you know how it could affect your bills This story originally reported by Jackie Callaway on abcactionnews.com. 3739

A Tennessee nurse pleads for Tennesseans to see the COVID-19 crisis through her eyes as the battle, she says, is "getting out of hand."That comes as Tennessee set two troubling new records Thursday -- a record high positivity rate of almost 20 percent and a new daily record of 93 additional deaths just reported.Nurse Emily Egan, who has worked in the COVID ICU unit at Holston Valley Medical Center in Kingsport for the past month, recorded the video diary shared by her employer, Ballad Health.“Ok, I guess, where to start? We started this fight together. We started staying at home, not going out unnecessarily, as a community. I think that everybody did really well. They fought with us.”Egan's own COVID fatigue showed in her eyes."And now I guess they’re tired of it. I guess people are tired of being alone or in their homes and want to get out and be social again."We understand the importance of mental health, but the fight is getting out of hand."As COVID hospitalizations continue to skyrocket across the state of Tennessee, she has seen the faces behind the numbers,"We’re losing more than we’re keeping," Egan said."I’ve put an ungodly amount of people in body bags that I wasn’t prepared to do, that I wasn’t prepared to give up on a patient, but there was nothing else we could do – and we lost them." Across Tennessee, hospitals are feeling the strain.Sadly, some days, the number of available ICU beds depends on the number of people dying."There’s been days that I’ve lost two patients, did their care and got them moved out to the funeral homes and had to take two right back that were equally as sick," Egan continued."I go home. I carry it home. I cry – a lot. I cry a lot. This is real, you know."Nurse Egan said that she gets that some people don't like wearing masks, that breathing through them isn't always easy."But seeing these people die that can’t breathe, it starts to take a toll on you – and you feel so frustrated that they didn’t take it serious, you know. I can’t tell you how many patients that we’ve had that they contracted it at a ballgame or at a family affair of some sort, you know, some birthday parties or dinners," Egan said.In her case, she hasn't seen her own grandparents in months -- because these days, she says, require us to all be willing to make sacrifices."I’m giving these patients my all. I’ve sat with them. I’ve held their hand as they died because family couldn’t be here," Egan said. "And it starts to hurt."And if you could just stop one case by wearing a mask or staying home when you didn’t have to go out, it would help us just so much. If everybody did that for one person, I think we could stop this."As of Thursday morning, there were just 174 ICU beds still available for the entire state. This article was written by Phil Williams for WTVF. 2851

LAPLACE, La. – On a cool, overcast day, the sounds of an unfolding uprising pierced the quiet of a winding country road in rural Louisiana. “Freedom or death,” the crowd chants. “We want our freedom!” This is a reenactment of the largest slave rebellion ever seen in the U.S. In 1811, along the Mississippi River in Louisiana, hundreds of slaves gathered in the “German Coast Uprising.” They headed to New Orleans marching 26 miles towards the city, with huge goals. “They wanted to seize all of Orleans territory and set up an African republic in the new world. It would've been a sanctuary for Africans and people of African descent. It was the most radical vision of freedom in the history of this country,” said New York City artist Dread Scott, who organized the reenactment. Part community performance, part documented art project, the reenactors marched 26 miles on Friday and Saturday, retracing the rebellion’s steps and trying to bring attention to a part of history virtually unheard of – both back in 1811 and now. “Reenacting the slave rebellion has everything to do with excavating this history, so people know the history, but also people thinking about how we get free today,” Scott said. Jordan Rome came down from Chicago to participate in it. She is one the of reenactment’s trainers, teaching participants how to move, act and speak for the event. “I think people are really thirsty for that knowledge – for our history to present itself in a more nuanced way, not so black and white,” Rome said. Blake Gilpin is an associate professor of history at Tulane University. He’s taught his students about the German Coast Uprising, some of whom were initially unaware of it. “The German Coast Uprising is probably has a better claim to the most fully realized slave rebellion in American history – as in the one that came closest to succeeding,” he said. The uprising was eventually stopped – militias and law enforcement intercepted them before they reached New Orleans. The rebellion’s leaders were beheaded, with their heads placed on spikes, spread up and down the Mississippi River as a warning to other slaves. Gilpin said it’s a part of history getting a second look, along with the fight over whether to remove Confederate monuments across the South. New Orleans removed several in 2017. “I think it's that's the whole thing about these histories being kept very separate. You know the Confederacy has been sort of washed clean of the thing that it was actually fighting for, which was to keep enslaving human beings,” Gilpin said. “That trying to connect those things actually makes us understand everybody involved so much better.” It is a renewed look at the past in the present, as history marches on. “People are reexamining history and it's actually, you know, sort of a movement from below,” Scott said, “and that's a really good thing.”For more information on the slave rebellion reenactment, 2939

We will not be silent. Black lives matter. ? ? We were planning to announce our #PridePerseveres initiative today, but in light of the ongoing violence and injustices against our POC family, that no longer feels appropriate. How can we launch a month of celebration when so many of us are hurting? How can we celebrate Pride without acknowledging that we wouldn’t even HAVE a Pride month if it weren’t for the brave black, brown, trans, and queer folks whose uprising against the police at Stonewall gave birth to the modern LGBTQ+ rights movement? It is our responsibility to speak out against the hate and violence that such a vital part of our community continue to face.? ? We stand in solidarity with the #BlackLivesMatter movement and the hundreds of thousands of queer people of color who log in to our app every day. We will not be silent, and we will not be inactive. Today we are making donations to the Marsha P. Johnson Institute @mpjinstitute and Black Lives Matter @blklivesmatter, and urge you to do the same if you can (links in bio). We will continue to fight racism on Grindr, both through dialogue with our community and a zero-tolerance policy for racism and hate speech on our platform. As part of this commitment, and based on your feedback, we have decided to remove the ethnicity filter from our next release.? ? Tomorrow, we will announce our #PridePerseveres calendar, but in a different light. Yes, we can still come together in the spirit of Pride, but Pride this year has an added responsibility, a shifted tone, and a new priority that will be reflected in our programming—support and solidarity for queer people of color and the #BlackLivesMatter movement. 1703