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SAN DIEGO (KGTV) --Concertgoers have questions about show refunds with tickets bought from third party vendors.Danny Memeo is one of those people. He went to Kaaboo in Del Mar last year. It was a special time for him and his wife, Kelly.“We got to see Tom Petty right before he died, so we're super thankful,” Memeo said. They had a great time, so decided to go again this year.“So we got the tickets, and then all this stuff happened,” Memeo said.He bought the tickets through Vivid Seats. It cost roughly ,800 for their entire family. “That’s a lot for anybody,” he said.Meanwhile, his family got devastating health news. Kelly’s cancer returned. Danny said her prognosis is not good, with an estimated 12 months left to live.“[We’re] thankful for 12 months, thankful for family,” Danny said. “But wow, what a difficult year for a lot of people.”Back in July, Kaaboo officially announced there would be no event this year. “All pass holders will have the option for a full refund,” said a statement on its website.Because Danny’s family bought tickets through a different site, it’s a different story. As of Monday morning, he did not have any luck getting his money back.“They just said… when it does get rescheduled, you’ll get those tickets and you can sell them if you don’t want them,” Danny said the company told him.Vivid Seat’s website said that if an event is canceled, customers “will receive a Rewards Cash loyalty credit for 110% of the full value of your order total.”For postponements, customers “will need to hold onto [their] tickets for now.”Team 10 contacted Vivid Seats and informed them of the Memeo family’s situation.A spokesperson said they would refund them immediately.“Vivid Seats was happy to refund Kelly. At Vivid Seats we have refunded thousands of orders totaling tens of millions of dollars since the global pandemic shut down all live events in America. We have also provide an over million dollars in extra store credit to customers during this difficult time. As one of the few marketplaces still offering a full cash refund, Vivid Seats is communicating with each consumer once an event is canceled.” 2151

SAN FRANCISCO (AP) — Facebook left millions of user passwords readable by its employees for years, the company acknowledged Thursday after a security researcher exposed the lapse .By storing passwords in readable plain text, Facebook violated fundamental computer-security practices. Those call for organizations and websites to save passwords in a scrambled form that makes it almost impossible to recover the original text."There is no valid reason why anyone in an organization, especially the size of Facebook, needs to have access to users' passwords in plain text," said cybersecurity expert Andrei Barysevich of Recorded Future.Facebook said there is no evidence its employees abused access to this data. But thousands of employees could have searched them. The company said the passwords were stored on internal company servers, where no outsiders could access them.The incident reveals yet another huge and basic oversight at a company that insists it is a responsible guardian for the personal data of its 2.2 billion users worldwide.The security blog KrebsOnSecurity said Facebook may have left the passwords of some 600 million Facebook users vulnerable. In a blog post , Facebook said it will likely notify "hundreds of millions" of Facebook Lite users, millions of Facebook users and tens of thousands of Instagram users that their passwords were stored in plain text.Facebook Lite is a version designed for people with older phones or low-speed internet connections. It is used primarily in developing countries.Last week, Facebook CEO Mark Zuckerberg touted a new "privacy-focused vision " for the social network that would emphasize private communication over public sharing. The company wants to encourage small groups of people to carry on encrypted conversations that neither Facebook nor any other outsider can read.The fact that the company couldn't manage to do something as simple as encrypting passwords, however, raises questions about its ability to manage more complex encryption issues — such in messaging — flawlessly.Facebook said it discovered the problem in January. But security researcher Brian Krebs wrote that in some cases the passwords had been stored in plain text since 2012. Facebook Lite launched in 2015 and Facebook bought Instagram in 2012.Recorded Future's Barysevich said he could not recall any major company caught leaving so many passwords exposed internally. He said he's seen a number of instances where much smaller organizations made such information readily available — not just to programmers but also to customer support teams.Security analyst Troy Hunt, who runs the "haveibeenpwned.com" data breach website, said that the situation is embarrassing for Facebook, but that there's no serious, practical impact unless an adversary gained access to the passwords. But Facebook has had major breaches, most recently in September when attackers accessed some 29 million accounts .Jake Williams, president of Rendition Infosec, said storing passwords in plain text is "unfortunately more common than most of the industry talks about" and tends to happen when developers are trying to rid a system of bugs.He said the Facebook blog post suggests storing passwords in plain text may have been "a sanctioned practice," although he said it's also possible a "rogue development team" was to blame.Hunt and Krebs both likened Facebook's failure to similar stumbles last year on a far smaller scale at Twitter and Github; the latter is a site where developers store code and track projects. In those cases, software bugs were blamed for accidentally storing plaintext passwords in internal logs.Facebook's normal procedure for passwords is to store them encoded, the company noted Thursday in its blog post.That's good to know, although Facebook engineers apparently added code that defeated the safeguard, said security researcher Rob Graham. "They have all the proper locks on the doors, but somebody left the window open," he said.___Bajak reported from Boston. 4018

SAN DIEGO( KGTV) - A Navy veteran has earned a spot with Federal Fire San Diego, getting hired the day she graduated from the fire academy.More competitive, Federal Fire is the civilian department which oversees San Diego naval bases.After serving her country, rookie Caitlyn Argeris says she wanted to serve her community.“She was hungry for it, we saw the fire get lit, and we wanted to nurture that," said Chief Mary Anderson.While still on active duty, the young mother took EMT classes at night“I wasn’t sure if I’d be strong enough, fast enough, have the mental aptitude or physical capabilities," said Argeris. "But you push through it and keep going."Chief Anderson says Argeris is the second Navy veteran they've hired on the spot after graduation.Anderson is on a mission to recruit more women into her department. They're at 2 percent, compared to the national average of about 5 percent.“Women bring something unique to the fire service: compassion," said Chief Anderson. "Once they realize they can do it, they catch that bug as well.”Argeris hopes her story will inspire other women to consider joining the fire service. 1142

SAN FRANCISCO (AP) -- If you haven't been wearing a face mask while taking an Uber, you may be required to take a selfie to prove you are ready to don one the next time you summon a driver on the world's largest ride-hailing service.The mask verification rules rules announced Tuesday expand upon a similar requirement that Uber imposed on drivers in May to help reassure passengers worried about being exposed to the novel coronavirus.The additional safety measures are part of Uber's efforts to rebuild a service that has saw ridership plunge by 56% in the company's most recent quarter. 597

SAN DIEGO, Calif (KGTV) - A series of problems at a handful of California gas refineries have caused prices to surge over the last month.According to the Automobile Club of Southern California, the average cost of gas in California is .955 per gallon. That's more than a dollar more than the national average of .811. Alabama has the lowest gas prices in the country at .499 per gallon.Because of strict environmental regulations, most of the gas in California has to be made in state. So when local refineries go off-line, it directly impacts prices.AAA says at least 6 of the 12 gas producing plants in the state have had problems in the last month, leading to shut-downs.On March 15, a fire shut down the Wilmington Phillips 66 refinery.Ten days later, the Valero refinery in the Bay Area shut down when a scrubber malfunctioned, sending black smoke into the air.Flaring issues caused outages at two plans in Southern California, the Chevron plant in El Segundo and the Valero in Wilmington.Meanwhile, PBF Energy in Torrance had routine maintenance scheduled, which decreased production."We don't have pipelines that can pipe relatively cheap gasoline to use from other states," says Marie Montgomery with the Automobile Club of Southern California. "We have to rely on shipping of gasoline when our refineries have problems."According to the California Energy Commission, refineries in Washington and the US Gulf Coast can produce gas for California, as can refineries in Eastern Canada, Finland, Germany, the US Virgin Islands, the Middle East and Asia. But it takes time for those shipments to arrive.In the first week of April, the state didn't receive a single drop of imported gasoline.As we wait, local refineries have dipped into their reserves to meet demand, taking two million barrels out of reserves."The imported gas is going to be coming here, there's no doubt about that," says Montgomery. "We've got the highest prices in the country by far right now. So it's very profitable for other countries to send it to us."Still, AAA says it's almost a sure thing that prices will top per gallon by the end of the month.To find the best price on gasoline in your area, click here. 2207