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WESTLAND, Mich. — Finance apps like Cash App and Venmo have become a popular way for users to quickly transfer small amounts of money to friends and family. But as the services have to expanded to include debit card services, customers across the country have experience issues in accessing their money.For Amber Woods of Westlansd, Michigan, it was all about convenience. She could quickly transfer funds using a special debit card linked to her Cash App account."I started using it to pay bills or send money to my mom, my sister," she said.But then, she says she hit a snag. Without explanation, she couldn't transfer her 9 dollars to her bank account — it was stuck inside the app.Cash App does not have a customer service phone number, leaving users to make contact in the app or via e-mail. Woods did reach out several times, but says she ended up with only generic replies.Nationwide, others have faced similar issues. On Twitter, one user tweeted at Cash App's support account complaining that ,000 was locked in the app. Another Twitter user tweeted at Cash App claiming he was unable to pay his rent because of a tie up.After nearly two weeks, Woods says she finally recouped her funds, but the delay comes as no surprise to the Better Business Bureau (BBB)."Their communication style...is not great," said Melanie Duquesnel of the BBB serving Eastern Michigan.The consumer protection organization has been tracking complaints against Cash App’s parent company Square, nearly 2,000 of them settled in just the last three years."It just made me mad, what gives you this right to hold onto it," Woods said.It turns out Cash App and Square do have a right. The company’s legal fine print saying that Square “...may limit how many transfers you can initiate....to your….bank account and the amount of funds you can transfer in a single transaction… ” Square argues that limited transactions allows the company to screen for risk of fraud.In a statement, Square said it was looking into the matter and added that its "goal is always to provide customers with fast and thoughtful customer support that resolves the issue. Occasionally, as in this case, we fall short of that goal, and we’ll use it as an opportunity to learn and do better in the future."The BBB says Woods' situation is a reminder to pay closer attention to the rules governing the apps that manage money. They recommend always reading the fine print, which could lay out how long money can be delayed during transfers.The BBB also recommeneds reading app reviews — good and band — before creating an account so users know what to expect.The BBB urges anyone that has problems connecting with mobile payment service providers to contact them at 2733

Walmart will begin taking the temperature of its employees prior to their shifts in the hopes of preventing the spread of the novel coronavirus, the company said in a press release on Monday.According to the press release, the company is in the process of sending digital thermometers to all of its store locations, which could take up to three weeks. Once the thermometers arrive, all employees will have their temperature taken before every shift. Those who have fevers of over 100 will be paid for the day and sent home. Any employees with a fever have been asked not to return to work until they go three straight days without a fever of over 100.Walmart said it would also supply gloves and masks to employees who want them. The store says the equipment will arrive at stores within a week or two, and that they would continue to provide them to employees while supplies last.The store also encouraged employees to stay six feet away from others while working and wash their hands frequently with soap for 20 seconds.Previously, Walmart 1054

With Black Friday and Cyber Monday coming up, there's sure to be tons of great deals online, but many of those from third-party sellers are just too good to be true. 179

WHIDBEY ISLAND, Wash. – Two young girls are alive after they managed to unhook themselves from their booster seats and climb to safety to escape an accident on Whidbey Island, according to the Washington State Patrol.The girls, both 4 years old, were riding with Corey Simmons, 47, when the vehicle crashed into some trees in a wooded area about 200 feet away from the road, said Trooper Heather Axtman, a spokeswoman for the Washington State Patrol.The accident happened around 6 p.m. Friday just outside of Clinton, Washington, about an hour from Seattle. 569

Walmart, the world's largest retailer, will increase the minimum age to buy tobacco products, marking a big moment in the fight against teen nicotine addiction.The company announced Wednesday it will stop selling tobacco or e-cigarettes products to anyone under the age of 21 in the United States. The changes will take effect July 1 at all American 362

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