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SAN DIEGO (KGTV) — City leaders say they're making strides in overhauling its water department after a disastrous 2018. In a presentation to the Audit Committee Wednesday, city public utilities managers said they had implemented about a dozen reforms after a series of missteps last year. In 2018, thousands of San Diegans received erroneous water bills, which an audit largely blamed on human error. A later audit found that some meter box and lid replacement workers were fudging time cards amid a 22,000 unit backlog. RELATED: New round of complaints on high water bills"We needed to change the culture and make sure that all these issues were addressed," said Johnnie Perkins, San Diego's deputy chief operating officer. Perkins said the Public Utilities Department has implemented new, efficient work strategies. These include getting workers out to the field faster, overhauling how customer service representatives interact with residents, and using software to pick routes that make sense. Previously, for example, workers could be sent to do water meter work in Rancho Bernardo only to be sent to San Ysidro. The city auditor is currently monitoring the progress.RELATED: Audit shows City sent thousands of faulty water billsBut Rodney Fowler Sr., who heads the union that represents meter replacement workers, said the changes aren't addressing obvious issues: The department is understaffed, and the vehicle fleet is unreliable. "They're 10 years old," said Fowler Sr., president of AFSCME, AFL-CIO Local 127. "A private contractor would never use a service vehicle 10 years because it starts to cost them money."Perkins said the city could contract out for workers to address the backlog, and is currently assessing investments in new equipment.RELATED: City to begin building alternative to SDG&ECity Councilman Scott Sherman, who chairs the audit committee, said the issue is not as simple as staffing and equipment. "It needs to be a give and take," he said. "We need to do some of those things that the unions want to do, and they need to do some of the things that we want to do." 2107

SAN DIEGO (KGTV) -- A cheating scandal on a California State Board of Pharmacy exam has left 1,400 recent graduates unlicensed and unable to work, forcing some to deny job offers as their student loans become due.The board announced this week it invalidated all test scores on the California Practice Standards and Jurisprudence Examination for Pharmacists (CPJE) administered since July after it found evidence of "wide-scale subversion" of the exam.Board investigators determined more than 100 test questions were shared online. The CPJE is a critical step in the licensure process for new pharmacists."The board sincerely regrets that the actions of some are negatively impacting the lives of many," the board wrote in a statement posted Wednesday. "California consumers must have confidence that individuals passing a licensing exam have the requisite knowledge and skills to practice safely and competently."Some graduates working as interns in pharmacies while waiting for their license said they had lost their jobs over the licensing delay. Others said they had to turn down job offers."Our loans are increasing, we are all financially burdened as we can't find jobs until we take this exam," one test-taker wrote in an email to 10News. "People are very frustrated in the lack of communication from the board. We are being punished over other people's mistakes. We don't deserve this."The board is offering pharmacist applicants a chance to retake the test on November 16 and 17, and said it would "work diligently to expedite the results." That means applicants likely wouldn't be licensed and ready to work until December, leaving some who expected to begin working by late August in a financially stressful situation."Most people study for this exam for one to two months," said another test-taker. "The prospect of taking it again is daunting." 1864

SAN DIEGO (KGTV) -- At least five food handlers have tested positive for COVID-19 -- four restaurant employees and one grocery store employee, according to San Diego County health officials.County Supervisor Nathan Fletcher said Sunday that the grocery store alerted county officials and followed sanitation protocols before reopening the store.Fletcher also stressed that there is no evidence of COVID-19 association with food, citing the U.S. Centers for Disease Control and Prevention guidelines.MORE: SAN DIEGO COUNTY COVID-19 TRACKER"If you have a sick worker, they must stay home," Fletcher said. He said the county is adding more food inspections throughout the county.Health officials did not identify the four restaurant employees who contracted the disease or where they work.A spokesperson with Albertsons Companies confirmed to 10News on Saturday that an employee of an Escondido grocery store tested positive for COVID-19.INTERACTIVE MAP: Confirmed coronavirus cases in San Diego CountyAlbertson's Public Affairs Director Melissa Hill told 10News that the employee is receiving care and has not worked at the store since March 24. Hill said the Escondido store has been through multiple sanitizing and disinfecting cycles, and used third-party expert service.Dr. Eric McDonald, the county's medical director of epidemiology, said there are no pending COVID-19 tests of staff at Albertson's, but any workers who present symptoms of the virus will be sent home.Employers are urged to call 858-505-6814 to report any sick workers. 1549

SAN DIEGO (KGTV) — A break-in at a home Wednesday left a newlywed couple without some wedding gifts and priceless family heirlooms."Just makes me sad this happened," said Lucy Piccinini, choking back tears.Lucy and her husband, Chris, recently married and bought their first home together in San Carlos. Chris discovered the break-in when he got home Wednesday. A window screen had been pried open after a window was accidentally left unlocked.    MAP: Track crime happening in San Diego County Missing was more than 0 in gift cards and hundreds of dollars in cash received from the wedding.  A jewelry box in the bedroom was also gone. Dozens of pieces of jewelry were stolen, including a gold-and-diamond bracelet her mother gave to her on her wedding day."It was my something borrowed and something new. It was passed down to her," said Piccinini.Piccinini is also upset because her 5-month-old black lab, Bailey, who was in his kennel during the break-in, has been acting skittish and vomiting, possibly from chewing up his bed.RELATED: Intruders break into South Park house, eat and spend the night"Just her way of coping with the trauma, of unwanted people in the house," said Piccinini.If you have any information on the case, call Crime Stoppers at 888-580-8477. 1311

SAN DIEGO (CNS) - Two San Diego City Council members called Wednesday on California Attorney General Xavier Becerra and District Attorney Summer Stephan to investigate San Diego City Attorney Mara Elliott's possible role in an alleged child sexual abuse cover-up at the San Diego Junior Theatre.Council members Scott Sherman and Vivian Moreno sent a jointly written letter to Becerra and Stephan imploring them to investigate allegations made by attorney Matt Valenti that Elliott improperly shared information on the case with then-Junior Theatre Board member Gil Cabrera, who Valenti claims tried to silence the case's whistleblowers."We are writing to respectfully request your respective offices' review and consideration for appropriate action, as the authority to investigate these complaints falls under the jurisdiction of your departments," their letter states. "We believe a timely resolution to the matter is in the best interest of all parties."RELATED: San Diego Junior Theatre teacher convicted of sex with underage studentHilary Nemchik, spokeswoman for the city attorney's office, suggested Valenti's allegations against Elliott are a political attack intended to benefit his lawyer, Cory Briggs, who filed paperwork last month signaling his intent to run against her for city attorney."Mr. Valenti has repackaged allegations he sent to the City Council, the District Attorney and the Attorney General more than two years ago," Nemchik said in an emailed statement. "If any law enforcement agency thinks further review of the Junior Theatre is warranted, we support that decision."In 2017, shortly before former Junior Theatre teacher Eric von Metzke pleaded guilty to unlawful sexual intercourse with a minor, Valenti sent an email summary to Elliott, Becerra and Stephan outlining his claims that Cabrera tampered with the investigation into sexual abuse allegations at the theater.Elliott, Valenti alleges, sent that email to Cabrera, disclosing sensitive information in the process. Elliott has maintained that Valenti made no effort to keep the email summary private or confidential by publishing it online. 2136