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Trying to make a complaint against your student loan lender or servicer may feel like screaming into the void.In 2019, federal student aid customers made 44,155 complaints using the Federal Student Aid Feedback System, according to the most recent report of the Federal Student Aid Ombudsman. The most common complaints dealt with repaying loans.The Department of Education, in an email, said while all complaints will be reviewed and responded to, “we cannot guarantee a customer a specific result or change in their current situation.”Don’t let that stop you from voicing your concerns to the powers that be.Before you send off a fiery email, set reasonable expectations about the outcome — it may not be what you want. But it’s possible to get a result if you know the right steps to take.Start with your lender or servicerYou’ll see results fastest by contacting your private lender or 902

The US-backed Syrian Democratic Forces (SDF) captured two Americans in Syria who are suspected of being ISIS fighters, the militia said in press release Sunday.The militia identified the men as Warren Christopher Clark (Abu Mohammad al-Ameriki) and Zaid Abed al-Hamid (Abu Zaid al-Ameriki).The SDF said Clark is originally from Houston, but it gave no specific location in the United States for the other man's origin.The Americans were captured in a group that also contained fighters from Ireland and Pakistan, SDF said.A Pentagon spokesman said the incident is under investigation."We are aware of open source reports of reportedly American citizens currently in custody who were believed to be fighting for ISIS. However, we are unable to confirm this information at this time," Commander Sean Robertson said.The White House announced last month that ISIS had been defeated in Syria and the United States would withdraw 2,000 troops from the war-stricken nation.In October, the US military 1006

The website My Dog's Name announced on Wednesday that Bella was the most popular dog name not only for the year 2019, but the entire 2010s.Bella has held the top spot as the most popular female dog name for the entire decade, the website said. The website analyzes data from its users who selected their favorite dog names when searching."Bella skyrocketed to the top spot following the popularity of the Twilight books and movies 10 years ago," says Kyle Larson, founder of My Dog's Name. "But what's fascinating is that the name is still the number one pick today, long after the mania of the Twilight series has subsided."Top 10 Female Dog NamesBellaDaisyLunaWillowRoxyBaileyLolaHarperRosieNalaTop 10 Male Dog namesBearMiloCharlieArchieOreoBaileyBlueTigerDukeTeddyThe website says it predicts that Frozen and Star Wars names will move up the list thanks to new movies being released. Justin Boggs is a writer for the E.W. Scripps National Desk. 960

The suspect in Thursday's school shooting in Santa Clarita, California, that killed two victims and injured three others died on Friday, a sheriff's office homicide official confirmed to ABC News. Scripps has learned the identity of the suspect, but is not naming the suspect at this time. The suspect reportedly turned 16 on Thursday. The suspect was hospitalized on Thursday following the shooting due to a self-inflicted gunshot wound. Hospital officials said the 16-year-old suspect was in grave condition. The suspect was a junior at Saugus High School, the site of Thursday's shooting. Students Gracie Muehlberger and Dominic Blackwell were also killed during Thursday's shooting. 698

This week Elon Musk unveiled his most sci-fi project thus far: a computer chip connected to exceptionally slender wires with electrodes on them, all of which is meant to be embedded in a person's brain by a surgical robot. The implant would connect wirelessly to a small behind-the-ear receiver that could communicate with a computer.Musk hopes the implant, created by his brain-computer interface startup Neuralink, could one day help quadriplegics control smartphones, and perhaps even endow users with a sort of telepathy. Like existing brain-machine interfaces, it would collect electrical signals sent out by the brain and interpret them as actions.Neuralink, which was founded in 2016, 704