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INDIANAPOLIS — A woman needed help after she spent nearly ,000 on Amazon gift cards from Kroger and they didn't work. "I love wearing jewelry. I wear a lot of jewelry that I know makes a woman feel really good; it makes her feel a little bit more bouncy," said, Lilly Ogle, who is a jewelry maker.The cash from her creations sold around the world helps pay the bills."I've sold pieces in Denmark, Finland, Germany—just all over," she said. "I use real stones; I use onyx, pearl, Mother of Pearl, jade, all kinds."Last year, she saved 5. That money was meant to buy Christmas gifts for her family."It took me a whole year to save that money," Ogle said. So she bought 5 in Amazon gift cards at her local Kroger store, and then this happened:"I got home 20 minutes later, tried to use those cards, and they said they have already been used—that's impossible. I just got them," Ogle recalled. She says Amazon told her they couldn't help because she did not order the cards directly from them.Though she had her receipts, Kroger said it could not help because gift cards are like cash. The cards "...cannot be replaced, and no refunds can be made."Kroger also said, "Cashiers have no way to know if the gift card belongs to the person presenting it or to someone else ... since the cards have no names on them and no ID is required for their use.""I'm not trying to get more than I paid for the cards. I feel like I deserve 5 back that I put out for the cards," Ogle explained. Blackhawk Network, the company that oversees the Amazon cards, said they could not provide specifics on what happened to Ogle's card. They did review our request and, in the end, refunded the 5. The company said in a statement:"We can share that we are in contact with her to resolve this matter to her satisfaction. Our advice to any cardholder that may have questions, concerns, suspicions about a card is that it's very important to call the customer service number on the back of the card immediately."We have processes to help victims of fraud through restitution when appropriate. However, we don't go at it alone. Blackhawk partners with law enforcement in our various geographies and retail industry organizations to enable a safer shopping environment for consumers."This article was written by Rafael Sanchez for WRTV. 2325

It’s a high-profile Senate race that found itself surrounded in racial tensions, after Republican Sen. Cindy Hyde-Smith made controversial comments to a group of supporters saying, “If he invited me to a public hanging, I'd be on the front row.”Hyde-Smith called it an exaggerated form of expression and apologized to anyone she offended. But in a state with a troubled past, some saw the comments as racist.Then, on Monday, the day before the Mississippi election, someone hung several nooses outside the state capitol and left signs, including one that read “We’re hanging nooses to remind people that times haven’t changed.”“I think the controversy over the Senate race in Mississippi is a microcosm over the debates we’re having about race nationally,” says Brian Levin, with the Center for the Study of Hate & Extremism.Also this week, the trial started for the man accused of killing a woman and hurting dozens of others after he rammed his car into a crowd of people protesting a white supremacist rally in Charlottesville. “I think this political polarization has also bled over into an increase in hate crimes,” says Levin.Levin, who studies hate crimes, says the country has seen an increase the past three years in a row, given a recent spike in hate crimes, including the attack on a synagogue that killed 11 people and the apparent racially motivated murders of two African Americans outside a Kentucky grocery store. Levin predicts the trend could continue.“We might very well see, for the rest of the country for 2018 when the FBI releases their data, a fourth consecutive year,” Levin explains. “And I don’t think we’ve seen that in the over quarter century that we’ve been tracking hate crime data in the United States, indicating there is something awry in our society.” 1810

In newly-released guidance from the CDC, the federal agency cautions front-line workers to avoid interacting with those who violently protest not wearing masks.This comes as many states now require masks to be worn in all public indoor locations, such as retailers and grocery stores. Despite state laws, many top retailers have already cautioned employees against enforcing mask rules.The CDC guidance encourages companies to provide training for employees on how to handle these situations.The guidance says that employees should not attempt to force anyone who appears upset or violent to follow COVID-19 policies. The guidance also applies to other related COVID-19 policies, such as limits on household items or food products).To read the full guidance, click here. 778

INDIANAPOLIS, Indiana — Police have arrested an Indianapolis man on a charge of murder in connection with the death of his friend on the Near Eastside earlier this month.Dewayne Sims, 32, was taken into custody Thursday night on a warrant for charges of murder and being a felon carrying a handgun in connection with the death of 36-year-old Earl Whitney.Whitney was found shot and killed inside a home in the 500 block of North Tacoma Avenue just after 6:30 p.m. on March 8.According to a probable cause affidavit filed Monday, a witness told police that Whitney had brought home his longtime friend, Sims. Both appeared to be possibly intoxicated, according to the witness.At one point in the evening, Whitney reportedly attempted to get Sims to leave. Sims, the witness said, had dozed off. When Whitney tried to rouse him, Sims reportedly said, “Who is you?”Whitney reportedly responded, “It’s me, cuz” – at which point Sims allegedly shot him. According to the witness, Sims shot Whitney once, paused, then shot him two more times. Sims then allegedly fled the residence.An autopsy of Whitney determined he died of a gunshot wound to the torso.According to the affidavit, Sims was on GPS monitoring through Marion County Community Corrections at the time the shooting took place. The device “reported insufficient,” though, meaning that it “did not have a clear view of satellites to report a valid location.”As of Friday evening, Sims was being held without bond at the Marion County Jail. An initial hearing had not yet been set. 1549

Investors were in a rotten mood Tuesday.Seemingly good results from Dow components Caterpillar, Coca-Cola and United Technologies didn't please Wall Street. The Dow closed down 425 points, or 1.7%, after opening with a 130-point gain. At its worst point of the day, the Dow was down more than 600 points.The Dow has fallen for the past five straight days — its longest losing streak in more than a year — and has given up its gains for the year.Why the nearly 650-point swing in the Dow in a matter of hours? Once investors took a closer look at the results, they focused on the negatives.Caterpillar, for example, warned that profit margins would probably not get any higher this year than they are now.And Coke investors were disappointed that lower prices may have helped drive sales -- even though Diet Coke finally returned to growth. Shares of Caterpillar plunged 6% while Coke's stock lost 2%.Verizon was one of the few companies that posted strong results Tuesday that didn't seem to have any caveats -- and it was rewarded for it. Shares of Verizon rose 2%.But other earnings reports were downright gloomy. 3M, another Dow component, lowered its outlook for the year. That sent its stock plunging 7%. Insurance company Travelers, also in the Dow, fell 3% after its earnings missed forecasts.All this negativity dragged down other old-school, classic industrial Dow companies too. Boeing and DowDuPont both fell about 3%.And tech investors were disappointed by increased expenses at Google parent Alphabet.Related: Why everyone is stressing about the 10-year Treasury Even though Alphabet posted solid gains in earnings and revenue that easily topped Wall Street's estimates, the stock fell 5% — and that helped drag down the S&P 500, Nasdaq and tech titans Apple, Amazon, Microsoft and Facebook.It didn't help that the yield on the 10-year US Treasury note rose above 3% for the first time in more than four years Tuesday morning.If this benchmark bond rate keeps climbing, it may make it more expensive to borrow money for mortgages and auto loans and could eat into profits at big US companies — especially since the Federal Reserve is expected to keep raising short-term rates.Still, one expert said investors may be overreacting to the moves in the bond market."I don't know that there is any magic to the 3.0% level other than it is a nice round number," said Jeff Mills, co-chief investment strategist for PNC Financial Services Group. "There is no rule that says rising rates are bad for the stock market."Mills added that since 1928, stocks have actually done a little bit better when rates have gone up. The market has gained about 11% on average during years that rates have gone up and 9% in years of falling rates.But jittery investors don't seem to care about historical market facts right now. They are selling first and asking questions later.The-CNN-Wire 2887