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SAN DIEGO (KGTV) -- Over the last year, thousands of San Diegans received incorrect water bills, but as the city recently discovered, thousands of customers received no bills at all.Officials said at a news conference Thursday afternoon that as many as 2,500 customers may have been affected over the last three to six months. In a press release sent to 10News Thursday, the city blamed a backlog of work orders and additional training for staff on a gap between meters and the public utilities department billing system.RELATED: Audit shows City sent thousands of faulty water bills?The city says meters were still collecting usage data, but the information wasn't being generated into a bill.Earlier this year, Mayor Kevin Faulconer asked the department to re-read every meter in the city. After the project was complete, workers found 10,000 meters broken, damaged or in need of replacement. The city is working to notify customers of the amounts they may owe and says that no water service will be affected. The city also promised that payment plans will be made available for customers.The issue comes on the heels of another problem with the department. Over the last year, the audit found that thousands of San Diegans received incorrect bills. RELATED: San Diego man furious with city over ,000 water billThe issue was largely due to human error, the audit found. Watch a news conference in the player below:  1492

SAN DIEGO (KGTV) — Parents and students are concerned after someone found a bullet in a Point Loma High School restroom. The incident was reported on Monday and while students say there was a lack of communication from school staff, word traveled fast on campus. The school says police are now investigating. "We never heard anything over the intercom or anything," says senior Javan Hedrick. "In my 4th period class, it came up out of nowhere. Everyone was talking about some bullet found in the boys bathroom." Around noon, parents received an email sent from the school's principal, that says in part: "At Point Loma, our first priority is to provide a safe and secure learning environment for our students. As such, I wanted to make you aware of an incident that occurred this morning. School Police investigated a report of a bullet found on the floor of the boys restroom. After an investigation, it was determined there was no threat."Some parents pulled their kids out of class and aren't sure when they'll send them back. "I walked into the office, it was a crazy amount of kids trying to go home," says Hedrick. Students say they would have felt a little better if school staff talked to them about the incident. "If something was to happen, no one would of had any idea."The principal is encouraging students to contact Crime Stoppers if they have any information about the incident at 888-580-8477 or text 27463 (CRIMES). All tips are anonymous. 1466

SAN DIEGO (KGTV) -- Police are investigating after a man was shot several times at a party in Paradise Hills early Sunday morning. According to police, the incident happened on the 2400 block of Hopkins Street just after 2 a.m. Police say the 30-year-old was attending a party at a nearby home when an unknown suspect or suspects shot him several times. Party guests reportedly took the man to the hospital where he underwent surgery. Police say the man is expected to survive his injuries. At this time, police say there is no information on the suspect in the shooting. 580

SAN DIEGO (KGTV) -- Police are searching for a suspect Tuesday they say threatened a woman with a gun in an hotel bathroom. According to police, the incident happened in a bathroom at the Hilton on the 4200 block of Taylor Street in Old Town.Police say the man threatened the woman with a semi-automatic gun.Initially a man who matched that description was detained after a short foot chase. Police say he ran for unknown reasons but was quickly released when they determined he was not the attacker.Authorities describe the suspect as a black man in his mid-20s who is five feet, eight inches tall, was wearing a gray shirt, tan pants, a light colored backpack and has short hair.The suspect is wanted for brandishing a weapon, battery and assault with the attempt to commit a sexual offense. 806

SAN DIEGO (KGTV) - President Donald Trump said San Diego "needs a wall" while he toured eight border wall prototypes along the county's southern border Tuesday.During his visit, the president stopped intermittently during his inspection of the structures to discuss the wall and, at times, slam the state over its immigration policies."For the people that say no wall, if you didn't have walls over here you wouldn't even have a country," Trump said at the prototypes. "And, by the way, the state of California is begging us to build walls in certain areas. They don't tell you that."Trump went on to view more of the prototypes, before stopping once again to discuss the new structures."A part of San Diego needs a wall, they want a wall very desperately," Trump said. "They're willing to do anything to get it. I said 'nope, approve the whole wall, California.'"Trump said he favors a wall with see-through capabilities with steel and concrete. He added that Border Patrol had "done a fantastic job" in constructing the prototypes.The president was asked about comments from California Governor Jerry Brown, who has slammed Trump's border wall and called for other projects to receive funding."I think Gov. Brown has done a very poor job of running California ... The place is totally out of control," Trump criticized.Trump went on to slam Oakland Mayor Libby Schaaf, who reportedly urged undocumented immigrants in the area to take precautions ahead of a series of immigration raids.Before heading back to MCAS Miramar to speak with service members, Trump stopped to deliver his final remarks on his tour and the wall."The border wall is truly our first line of defense. It'll save thousands and thousands of lives. Save taxpayers hundreds of billions of dollars by reducing crime, drug flow, welfare fraud, and burdens on schools and hospitals," the president said.Trump called on Congress to fund the border wall but did not say whether he would veto a measure that doesn't include a punishment for so-called "sanctuary states." 2067