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(KGTV) - While Amazon customers have it fairly easy when it comes to returning items, the tech giant is only willing to go so far.Some Amazon customers have received emails notifying them they have been banned and cannot create a new account due to the number of returns they have made, according to the Wall Street Journal.Former Amazon managers told the WSJ they close accounts over activities including "requesting too many refunds" or "sending back the wrong items or violating other rules."RELATED: Ways to combat price hike for Amazon Prime"We have closed this account because you have consistently returned a large number of your orders. While we expect the occasional problem with an order, we cannot continue to accept returns at this rate," a 2015 email to an Amazon customer read.Others told the paper that Amazon asked them about their returns, despite providing a reason previously on the website. Some said they were not notified of the reasoning behind their canceled account until they reached out to a customer service representative.Amazon has yet to issue a statement regarding how it handles frequent returns. 1142

(KGTV) -- SeaWorld continues to feel the financial strain of the COVID-19 pandemic, reporting a dramatic loss in revenue on Monday.SeaWorld Entertainment, Inc. revealed troubling earnings numbers from the second quarter and first six months of 2020, including revenue down 96 percent compared to the same time last year.When it comes to attendance, SeaWorld parks saw only 300,000 guests during the second quarter of this year -- a drop of 6.2 million from Q2 in 2019.According to the earnings report, SeaWorld had 6 million in cash/cash equivalents as of June 30. The company had 0 million on April 30.The pandemic forced the closure of the company’s parks, including SeaWorld San Diego, for several months, leading to a decline of 7.2 million guests from the first six months of 2019, the company stated.Following the park closures earlier this year, SeaWorld was forced to furlough 90 percent of its staff.A phased reopening of some parks began in early June, and overall, a total of seven parks were open for 98 operating days compared with all 12 parks open for 861 days during the second quarter of 2019. The reopened parks operated at limited capacity, limited hours and/or limited days.As for SeaWorld San Diego park, an opening date has not been set. SeaWorld said it is "in regular contact with state and local authorities and sincerely looks forward to opening in San Diego and welcoming back its guests as soon as it's safe and permitted to do so."The company said it also does not plan on opening the Aquatica waterpark in Chula Vista this year.SeaWorld Entertainment’s interim CEO Marc Swanson said in the earnings report: "I am extremely proud of our team's performance during this unprecedented and challenging time. Together, we have taken significant actions to reduce our costs, carefully manage our cash flows, fortify our balance sheet and liquidity position, implement enhanced health and safety protocols for our employees, guests and animals and successfully re-open and welcome guests back to nine of our twelve parks."Not all the news for SeaWorld was bad in the second quarter, as the company “helped rescue over 430 animals and surpassed 37,200 total rescues over its history.”City News Service contributed to this report 2263

(KGTV) — Upon President Trump's visit to the Calexico border Friday, Rep. Duncan Hunter requested the President pardon two former Border Patrol agents.Ignacio Ramos, Jr., and Jose Compean were both jailed in 2006, for 11 and 12 years, respectively, on assault with a firearm resulting in great bodily injury and obstruction of justice charges.Both former agents had their sentences communed by former President George W. Bush in 2009.RELATED: President Trump visits Southern California, tours US-Mexico border in CalexicoThe agents were in pursuit of Osvaldo Aldrete-Davila in 2005 near El Paso, Texas, for suspected drug activity. The pursuit became a foot chase when Aldrete-Davila reportedly abandoned his van and tried to run back across the border to Mexico.During the foot chase, Ramos caught up and a struggle began between the two, Hunter's letter stated. Aldrete-Davila broke free and made a run, again, toward the border, during which time both Ramos and Compean opened fire, striking Aldrete-Davila in the buttocks. 1035

(KGTV/AP) - California lawmakers are wrapping up their year with key decisions that came early Saturday morning.The most notable piece of legislation was a "sanctuary state" bill that would limit police cooperation with federal immigration authorities. It will now be considered by Governor Jerry Brown, who announced his support after the top state Senate leader agreed to water down the bill and preserve authority for jail and prison officials to cooperate with immigration officers in many cases. 2:15 a.m. - The Senate confirmed two of Gov. Brown's recent nominees to the Public Utilities Commission, which regulates privately-owned natural gas, water, and other utilities. Cliff Rechtschaffen and Martha Guzman Aceves were questioned about the PUC's reputation after environmental disasters and other scandals.2:05 a.m. - The Legislature approved billion of bond funding for parks and water infrastructure. The money will go to flood and dam maintenance, clean drinking water projects, coastal environmental protection, and parks. If Gov. Brown signs SB5, it will require voter approval on the 2018 budget.9:50 p.m. - Lawmakers sent Gov. Brown a bill requiring presidential candidates to publicly share five years of their tax returns in order to appear on the state ballot. Until President Trump, presidential candidates released their returns for decades.9:20 p.m. - Legislation passed that would put taxpayers on the hook for up to 0 million if the 2028 Los Angeles Olympics go over budget. LA Olympics boosters said they have a sustainable budget and insurance protection, and noted that the 1984 LA Olympics were profitable. Critics say the guarantee is not a good use of tax dollars.5:25 p.m. - Employers would be barred from initially asking employees if they have a criminal history under AB1008. Employers with five or more workers would only be able to inquire into convictions after the applicant had received a conditional job offer.1:15 p.m. - Lawmakers approved .5 billion in spending on environmental initiatives. Two bills would pay for incentives and rebates for cleaner cars, commercial trucks and port equipment. 2168

(KGTV) - Does a video really show evidence of the hidden planet Nibiru?No.The image in question is just a reflection of the sun inside the camera.There is no such planet, despite what some conspiracy theorists say. 227