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SAN DIEGO (KGTV) - A heartbroken dog owner is demanding answers from a motel in Mission Valley.Mary Prevost left her 4-year-old German Shepherd alone her room Saturday night when she went to dinner then found out later it had been hit and killed on Interstate 8.“I opened my door and my dog wasn’t there,” said Prevost, “I ran down to the front desk and said my dog wasn’t there and the woman said around 8:30 they had seen a dog running around in the parking lot.”Prevost says the motel staff said they tried calling her but they had dialed the wrong number.The dog owner then drove around Mission Valley as Saturday night turned into Sunday morning — then animal control rang.“She apologized and said that a dog that fit my description with a red collar had been hit on the highway and she was on the side of the road,” said Prevost through tears.“I planned to take her to Coronado beach the next day and instead I picked her up dead on the highway,” said PrevostPrevost had 4-year-old Valkyrie cremated on Sunday, but now she is grappling with Motel 6 management about how this happened.Prevost says the motel's risk managers told her the dog likely opened up the door on its own.“If they just called me or animal control or the police,” said Prevost, ”I could have gotten her because she was alive.”She says the hotel has video of the dog wandering the motel and the parking lot, but they won’t let her see it.Motel 6 has denied multiple requests by 10News for comment.Prevost says it just doesn’t seem fair to blame the dog.“The problem is even if she got the door open,” said Prevost, “they just let her go.” 1622

SAN DIEGO (KGTV) — A San Diego family is living in an empty home and says nearly everything they own is being held hostage by a moving company.They’re part of a growing group of people around the country who say they’re victims of a deceptive bait-and-switch operation. 10News has spoken to a representative of the moving company who denies wrongdoing.Over FaceTime, Brad and Vanessa Angle gave 10News a tour of their house in North Carolina. They recently moved there from their home in Poway. The family is sleeping on mattresses on the floor since their furniture and household items never arrived. The goal of relocating was to live a stress-free life, but the feeling of emptiness is driving them to tears.“It affects a lot it. It affects my daily life. I have to keep going, you know. I try to stand up every day for my kids. I have three kids that I have to be there for,” Vanessa said.What hurts the most is losing the memories. Her husband, Brad, says Titan Moving and Storage has the family’s irreplaceable belongings, like the photos and videos of their kids, and Vanessa’s wedding dress.On Titan Moving and Storage’s paperwork to the Angle family, it shows the company’s address is in Chantilly, Va.The Angles say the company had originally given them a binding estimate of ,300 with ,205 down. Yet after movers loaded everything up during the family’s moving day in July, the Angles say the movers claimed that the family had more items than what they were originally quoted for. The movers doubled the estimate.The Angles say the movers demanded a partial payment.“I think it was ,700-something dollars that we had to write a check for,” says Brad. He says his family was assured that any issues could be worked out with a company associate come Monday.Monday came and went. “[An associate] answered the phone on my first call and then immediately hung up and then wouldn't answer after that,” says Brad of his attempt to resolve the dispute with the company.The Angles stopped payment on the check and the situation went from bad to worse.The Federal Motor Carrier Safety Administration, or FMCSA, is the government agency that oversees interstate moving trucks. The agency reports that the carrier has never been authorized to move household goods. The FMCSA is currently investigating the carrier.This year alone, the FMCSA reports there have been 98 complaints filed against the carrier. Complaints have come in from customers like Chris Baumann in Florida. He says the company pulled a bait-and-switch operation on him.“If I didn't have a headset on, you'd hear this house echoing. It's empty,” he said over video chat about not receiving his belongings from the moving company.He and others say they had checked reviews before hiring the company. Titan Moving and Storage only has one star on Yelp, but there are other companies listed on Yelp with similar names and better reviews, causing confusion for customers. The Angles recently got what they call "hostage” photos from the carrier. They were sent pictures of their items that are being held at an undisclosed storage facility in California. The company tells us it won’t release anything until receiving a storage payment from the family.“They're trying to charge us over a thousand dollars a month for storage which is insane,” says Brad.Titan Moving and Storage’s website has been down for several days. A manager with the company told us they're not taking new customers. He declined a taped interview but acknowledged that the company does not have a license to move household goods.He claimed it was due to a “filing issue” and said the company works with licensed third-party movers. The FMCSA tells 10News that the company is still not authorized to use third-party movers for household goods. The manager also told us that the company tried to resolve the matter with the Angles last month by offering them a reduced moving fee.The Angles call that a lie.“I see it as a crime. They don't have a license,” adds Vanessa.According to the FMCSA, the FMCSA does not have the authority to resolve claims against a moving company. State law enforcement, transportation and consumer affairs agencies are responsible for pursuing suspected incidents of moving fraud and regulating the operations of intrastate moves.According to the California Department of Consumer Affairs, moving companies that operate within California are required to be licensed by the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation (BEARHFTI), part of the Department of Consumer Affairs.The BEARHFTI became the new licensing and regulatory home for household movers on July 1, 2018. The BEARHFTI is aware of the consumer complaints against Titan Moving and Storage but cannot comment specifically during the open investigation.A spokesperson tells 10News that the company is not licensed with the BEARHFTI.A sergeant with the San Diego County Sheriff’s Department tells 10News that its detectives are looking into the matter. 5031

SAN DIEGO (KGTV) - A popular summer reading program in City Heights had to adapt to overcome challenges from the Coronavirus.In previous years, the United Way of San Diego County's Readers in the Heights program offered kids a chance to explore books through active reading and play at community centers throughout the area. It aims to help kids avoid the summer "brain drain" of falling behind while not in class.In 2020, the Coronavirus Pandemic threatened to cancel the program, since gatherings were prohibited."We heard across the board that the transition from in-person to online schools was leading to a bit of online fatigue," says Ian Gordon, the United Way of San Diego County Senior VP and Chief Impact Officer.Rather than more Zoom-based readings or online classes, the United Way of San Diego County decided to base the program out of each family's home.They gave out 1500 books and more than 400 activity kits to keep the kids engaged over the summer. They also encouraged parents and siblings to read with the kids."It was different in many ways," says Gordon. "But it absolutely was successful."According to the United Way of San Diego County, 93% of the families in the program continued reading throughout the summer. At the end, 85% of the kids said they enjoyed reading, compared with 55% at the beginning of the summer.Parents also said they felt more confident and comfortable reading with their children."It was really nice," says Emily Lira. Her son Brian and daughter Emily took part in the program."It gave me more time to set apart from my schedule to read a book with the kids," she says.The United Way of San Diego County also gave the families face masks and hand sanitizer to help with safety during the summer. They also gave out backpacks filled with school supplies to help the kids adjust to school in the fall.The United Way of San Diego County partnered with City Heights Community Development Corporation, Karen Organization of San Diego, Words Alive, San Diego Council on Literacy, City Heights Weingart Library, Fleet Science Center, Traveling Stories, International Rescue Committee Small Business Development Center, RevCult, Target, UWSD’s Women United, and Count Me 2020 to provide all of the books and materials to the families, free of charge. 2298

SAN DIEGO (KGTV) -- A jury Tuesday found a man guilty of beating and raping two women on consecutive days in 2016. Jeremiah Ira Williams, 26, was found guilty on multiple charges Tuesday, including forcible rape and false imprisonment. Williams now faces 100 years to life in prison. His sentencing will be on May 30. A prosecutor Monday urged the jury to convict Williams, who is accused of choking and raping two women in different parts of San Diego on consecutive days in 2016.A defense attorney argued that police infused suspicions from the second case into the initial attack and mishandled evidence.Williams is charged with 13 counts including forcible rape, false imprisonment, sodomy and making a criminal threat.Earlier in the trial, Williams was removed from the courtroom for being disruptive and was not present Tuesday as attorneys presented their final arguments.Deputy District Attorney Trisha Amador told jurors that Williams followed Jane Doe #1 from a parking structure to her University City apartment on August 13.With her keys in the door, she was knocked down, robbed at gunpoint and choked to a point where she thought she was going to die, the prosecutor said.After being taken inside the apartment, Williams beat and raped her, Amador argued. The next day, Williams beat and raped a woman working as a prostitute after meeting her in a motel in Grantville, Amador said.Jane Doe #2 was reportedly so terrified that she broke a window and jumped through it to get away.Deputy Public Defender Thomas Bahr told the jury that a detective had a feeling the two sexual assaults may be connected and jumped to conclusions in an attempt to solve the first attack.Bahr also told the jury that Jane Doe #2 lied throughout the investigation and said her story contained inconsistencies.Bahr said Jane Doe #1 was a “true victim,” yet she couldn’t assist police in making a composite sketch of her attacker. 1943

SAN DIEGO (KGTV) - A number of drivers who parked their cars in Little Italy this week got a nasty surprise when they tried to leave.Their cars were trapped because other people parked next to them on Beech Street."I can't figure out how the city has made such a mess of this street," said Andrea Silva, who lives downtown. The issue happened because the city restriped one side of the road from Front to Sixth Avenue as part of its downtown mobility plan. The idea is to move the parking spots away from the curbs toward the middle of the street. The area in between the cars and curb would then become a dedicated bike and scooter lane, separated by pillars. The city recently completed those lanes on J Street in the East Village.The problem on Beech Street arose because crews painted the new mid-street parking spots, but didn't add any signage, curb painting or other barriers to alert drivers not to park on the curb. That lead to people parking where they are used to, with others parking next to them in the new spots. "I'd definitely be mad," said John Shores, who was staying downtown. "I couldn't go anywhere until these people decide to move."City spokesman Anthony Santacroce said crews should have the work completed by early next week, with pillars keeping the cars from going up to the curb on Beech Street. He said workers will also put up work zone warning signs to alert drivers to not park on the side of the street. "During the short amount of time between painting of new parking spaces and the construction of the cycle tracks, cars were permitted to park in both the new spaces and the soon-to-be removed spaces along the curb," Santacroce said. "Although we understand that this could lead to some confusion, the intent was not to limit parking until the final phase of construction."The downtown mobility plan, in the first of three phases, connects the East Village to Little Italy, emphasizing alternate methods of transportation. 1967