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SAN DIEGO (KGTV) -- A group of California lawmakers is asking for an emergency audit of the state's Employment Development Department (EDD).In a letter sent to the Joint Legislative Audit Committee, legislators claimed that EDD had failed Californians when it's needed most.The letter said, "EDD reported that it has processed 9.3 million unemployment insurance claims and distributed about billion in benefits. Yet some 1 to 1.2 million potentially eligible applicants, including those that filed in March, are still waiting on payments. EDD's actions or lack thereof have real consequences: people are depleting their life savings, going into debt, and are unable to pay rent and feed their families."For months, Californians have complained to lawmakers and news outlets saying EDD was struggling to get them money. Many described calling the department hundreds of times a day trying to speak with someone about a filed claim."I'm not going to be able to pay rent, and I'm not going to be able to pay my insurance," said San Diego County resident Jaedra Miller.Miller says she was receiving money from EDD, but after a few payments, something changed."They just flagged my account, and I've been trying to figure out why," she said. "I've been calling, and I completed the paperwork they sent me."Miller said there's an issue with the effective date on her claim. She told reporter Adam Racusin she believes the dispute caused the money to stop."It's just so incredibly frustrating," Miller said. "I've tried so many avenues, and I just, I really feel helpless."In the past six months, the Employment Development Department has taken a verbal beating from Californians and their lawmakers.During a May hearing, lawmakers told the head of EDD they're hearing from constituents who are struggling in the application process, being denied with no explanation, and having difficulty getting in touch with anyone at the department."We've never heard the type of suffering that people are experiencing right now, not just in regard to the pandemic, but when they call your bureaucracy," Assemblymember David Chiu said at the time. "The feedback we're getting is atrocious."Later that month, EDD said in a press release, "The Employment Development Department (EDD) will hire approximately 1,800 new temporary full-time and hourly staff over the next several weeks from throughout California to bolster the delivery of critical Unemployment Insurance (UI) services to workers impacted by the COVID-19 pandemic. The workers will be trained in skills including call center operations, processing UI claims, and analyzing documents from claimants and employers to make wage determinations for benefits."EDD says that since March, the agency has redirected more than 600 staff from other units and 700 staff from other departments to assist the UI branch. The agency adds that it has been given approval to hire 5,500 new temporary employees, and that more than 5,200 employees have been approved for hire and more than 3,600 are in various stages of onboarding, training, and deployment.The state agency said it could not comment specifically on Miller's claim."Due to the legal confidentiality of Unemployment Insurance (UI) claimant information, we cannot discuss any details related to an individual’s case. Media Services does not have access to specific claimant information, nor the authority to share an individual’s claims details. As individual claims issues are often unique to each claimant, they are best mitigated by the UI analysts who are working the individual cases. We have added Ms. Miller to a claimant referral list that has been sent to our Unemployment Insurance branch, which handles benefits claims processing," a spokesperson said.In a press release on Aug. 27, the agency did say it has disbursed more than billion in benefit payments since March.The release stated, "EDD has processed over a total of 11.0 million claims for Unemployment Insurance (UI), Pandemic Unemployment Assistance (PUA), and benefit claims extensions over that timeframe. The average amount of benefits paid daily by EDD over last week (4 million) was 967 percent higher than the daily average paid over the same week at the height of the Great Recession ( million) in 2010."The group of lawmakers calling for an audit ask that EDD, "Assess the reasons for backlogged unemployment insurance claims (claims) and the effectiveness of EDD's efforts and timeframes for eliminating the backlog. Evaluate the effectiveness of EDD's actions to improve call center performance and response time. This includes EDD's hiring, onboarding, and training efforts to increase call center staffing levels. Determine the magnitude of EDD's claims workload, including the number and percentage of claims that were approved, denied, pending, and backlogged since the beginning of the pandemic. Assess EDD's call center capacity and determine trends in the volume of call received, the time it takes EDD to respond to callers, the percentage of callers connected to a representative, and the number of calls during which the caller was disconnected from the call." 5161

SAN DIEGO (KGTV) - A group of volunteers is working to make sure homebound seniors get the groceries they need during the Coronavirus Pandemic."We're just a group of friends that saw our Seniors needed help here in San Diego," says volunteer Sydney Prochnow.The effort started over the weekend when one of the volunteers saw an older man struggling to buy groceries. That sparked an idea and a flurry of texts. The call to action quickly turned into advocacy."We jumped on the chance," says volunteer Joshua Daguman. "People said, 'Hey, I can make a website,' 'I can make a GoFundMe,' 'I can do this.' The next day, within honestly four hours, we're up and running."They created StayHomeSD, a donation-based, volunteer-run organization that delivers bags of groceries to any senior who asks for help. The service is free.A GoFundMe donation account pays for the food and delivery costs. Daguman says if the seniors or their families want to pay for what they receive, they're asked to donate to the account."The reward is actually the hope we're bringing to people. The joy, not the groceries," says Daguman.Anyone interested in getting help can sign up online or by phone. StayHomeSD will deliver up to five items per person per week.Volunteers are screened with background checks and must have a clean driving record. They also work to sanitize all of the items they deliver."It's great. People are so happy," says Pr

SAN DIEGO (KGTV) -- A Coast Guard crewmember was injured after someone pointed a laser at a boat off the San Diego Coast Friday evening.According to the Coast Guard, the incident happened Friday around 6:30 p.m. off the coast of Ocean Beach.The crewmember was taken in for medical care after receiving eye injuries while aboard the Sea Otter, a 78-foot-long patrol boat.San Diego Police checked the nearby pier in Ocean Beach, but were unable to locate any suspects. 474

SAN DIEGO (KGTV) - A first of it's kind scholarship is up for the taking for female high school seniors pursuing a college sports career.Solana Beach athletics wear company, HYLETE, calls it their "GRACEDBYGRIT" scholarship."We all experience these gritty moments in our lives and those gritty moments are what define us, they give us our strength and it's what you do with those gritty moments that gives you your grace," Vice President of HYLETE Kate Nowlan said.Nowlan played Softball and swam in high school. She said sports have a huge impact on young women, "they have a greater chance of success professionally but also their self confidence is higher."A 2014 Ernst & Young and espnW study found 52% of female executives played sports in college. "This is one small way we can contribute to someone's success," Nowlan said, referring to the ,000 scholarship they're awarding for the first time.High school seniors must have a minimum 3.0 GPA, be pursuing college sports and have a story of overcoming adversity. The applicant must write an essay and complete a short video describing that trying moment and how it taught her grace.Nowlan said her grit came when she was 20-years-old and became Maggi's mother, "she was often in my front pack while I finished my degree which was definitely a graceful way of doing it, but a really hard time in my life." She said she's thankful for the support system she had that helped her through it."We're hoping we can raise more awareness toward the foundation, raise more money, give out more scholarships," she said.HYLETE gives 1% of all women's apparel sales to the GRACEDBYGRIT foundation scholarship fund. Applications are due March 15th, the winner will be announced April 15th. 1741

SAN DIEGO (KGTV) -- A fire that burned near SDSU Sunday afternoon, forcing the evacuation of a nearby apartment complex has been contained. According to the San Diego Fire-Rescue Department, the fire burned roughly two and a half acres. University Police evacuated the Villa Alvarado Apartments during the blaze. Evacuees were asked by the school to report to the Tula Community Center at 6126 Montezuma Road. As of 2:18 p.m. evacuations were still in place. San Diego Fire-Rescue Tweeted around 1 p.m. that the blaze was burning on the 5500 block of Canyon Crest near SDSU. RELATED: Check traffic nearby“SDFD has many firefighters on the ground as well as air resources on this fire. Please avoid the area if possible,” the department said in a tweet. The fire also forced MTS to miss several stops during the fire including it's College and Alvarado stop, College and SDSU stop and SDSU Transit Center stop. Update: The fire is now contained, and no SDSU buildings are at risk of fire.Villa Alvarado remains evacuated at this time. Residents are asked to report to Tula Community Center.Everyone is asked to continue avoiding the area near Interstate 8 and College Avenue.— San Diego State University (@SDSU) September 15, 2019 1238