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2025-05-30 14:15:43
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  中山市华都胃肠 地球城   

SAN DIEGO (KGTV) -- A La Jolla store in an upscale mall is facing scrutiny from customers who told Team 10 they were misled after buying hundreds—even thousands—of dollars worth of skin care products.Team 10 spoke to at least two customers who had similar complaints. When they tried to return unopened products, they said they were sold lies.Christianna Ortiz regrets walking into Gold Elements at the UTC mall on La Jolla Village Drive.“I’m honestly very embarrassed I fell for it,” Ortiz said.Last summer, she said Gold Elements employees encouraged her to purchase products, including a skin care regiment.“He wanted me to buy it for 0. I said yeah, that's not going to work. He said I'll tell you what, I'll throw in a facial and I was like, now that sounds interesting, but I don't want to come here alone. I'll throw in two facials,” Ortiz said the employee told her.When she went to her appointment, she said employees would not give her the facials she paid for.“I said, I want to return the stuff then and he said no return.I said I paid for something that was an outright lie,” Ortiz said.Ortiz said they never told her there was a no refund policy.She disputed the charge with her credit card and could not believe what happened next.“They sent me back the copy of my receipt along with another sheet of paper that listed the refund policy. I had never seen that sheet of paper, didn't exist!” Ortiz said.“You’re hustled,” said Sharon Garrow, another Gold Elements customer.Garrow spent nearly ,500 on products in September. She admits spending more than she should. When she tried to return the products the following morning—less than 24 hours later—she said she was not allowed to.She went to the store Saturday, where she said an employee told her there was nobody who could help her. She went again on Monday. “He [said] there’s no return on [these] products,” Garrow said.It was on her receipt, but like Ortiz, she signed on a computer and said the policy was not visible on the screen. She said nobody told her anything in person and there were no signs in the store that customers could see.A Team 10 investigative photojournalist also visited the store. He also did not see any return policies in the store.On the California Attorney General’s website, it says: “Stores that do not accept returns must clearly display their policy.”The California Civil code states that retail sellers shall display their policy “either on signs posted at each cash register and sales counter, at each public entrance, on tags attached to each item sold under that policy, or on the retail seller’s order form, if any.”Goods that cannot be resold due to “health considerations” are an exception. Both women said they never opened the Gold Elements boxes before trying to return the items.When Team 10 visited the store to get answers, there were no managers available to talk to us. An independent esthetician told Team 10 to contact a Gold Elements promoter. That person did not call back.Less than an hour later, a man who claimed he was the owner called Team 10 and said they always give the best help to customers and have not had problems with refunds. The man would not agree to an in-person interview, saying that he was not in town.He told Team 10 all future communication would be with his lawyer, but would not give his lawyer’s name.It was a different story on the Better Business Bureau website, where the store has an F rating. A 2017 class action lawsuit filed in Northern California against Gold Elements products and affiliated companies.Part of the complaint was that “complimentary facials” were not honored when customers tried to use them.““If I got taken, so many other people are probably getting taken. Somebody has to stop it,” Ortiz said.Team 10 discovered the La Jolla store could also be violating different state code.On Gold Elements’ wall is a price list for facials. The Board of Barbering and Cosmetology, under the California State Department of Consumer Affairs, said a business that charges for facials should have an establishment license.The store has no record of that license.The women have a warning for others.“It’s not like I’m a dummy,” Ortiz said. “Do what I usually do. Check reviews ahead of time.”The Attorney General’s office said if any customers have concerns about a return policy, or lack of one, you can file a complaint with their office. 4419

  中山市华都胃肠 地球城   

SAN DIEGO (KGTV) -- A judge has ruled that the government can continue waiving environmental laws to proceed with construction of a U.S.-Mexico border wall.Judge Gonzalo Curiel issued the ruling Tuesday afternoon. The ruling allows 14 miles of border wall to be built southeast of San Diego.The ruling comes one day after the Washington Post reported that President Trump will visit border wall prototypes in mid-March. In early February, ABC News reported that the Center for Biological Diversity filed a lawsuit against the U.S. Department of Homeland Security to protect endangered butterflies. Environmentalists claim the Quino checkerspot butterfly and a number of other species could be in danger if construction of the border wall continues. California Attorney General Xavier Becerra said in a statement Tuesday afternoon that "A medieval wall along the U.S.-Mexico border simply does not belong in the 21st century.”Read the full statement below:“We remain unwavering in our belief that the Trump Administration is ignoring laws it doesn’t like in order to resuscitate a campaign talking point of building a wall on our southern border. We will evaluate all of our options and are prepared to do what is necessary to protect our people, our values, and our economy from federal overreach. A medieval wall along the U.S.-Mexico border simply does not belong in the 21st century.” 1440

  中山市华都胃肠 地球城   

SAN DIEGO (KGTV) — A new program promises to help San Diegans get high-paying tech jobs without the crippling student loan debt.It's through a partnership between the San Diego Workforce Partnership and UC San Diego Extension, offering students what's called an income share agreement (ISA). With the ISA, tuition is covered and students agree to pay a small proportion of their income for a set period of time after graduating.“If the program doesn’t work for you and you don’t get a high paying job, you pay nothing. If it works, you pay a small percentage of your income back into the fund. And that fund, you pay it forward to the next cohort of people coming behind you," said Andy Hall, Chief Operating Officer of the San Diego Workforce Partnership.RELATED: Realtors expect busy spring for buyers and sellersThe programs include front-end web development, Java programming, business intelligence, or digital marketing; each costs ,500.“The ranges are you pay nothing if you’re making under ,000, if you're making over that, you'll pay between 5 and 8 percent of your income, and then you'll never pay more than about 1.6 to 1.8 of what was initially financed for you," said Hall.The program is possible thanks to million in grant funding, with Strada Education Network providing an initial .2 million. Strada granted the money to the Workforce to increase access and diversity in tech through ISAs.Dr. Josh Shapiro, UC San Diego Extension Assistant Dean of Research Affairs, says the university wants to extend its reach into the community.“Assuring everyone has access to a world-class education, regardless of where they live, their means, their socioeconomic status," said Shapiro. He says the ISA model is one which could be used for undergraduate programs in the UC System down the line. RELATED: San Diego startup launches new way for people to shop"In this model, there's a set term, there's a set limit, and there's a set cap of how much you could ever pay back," said Shapiro. Shapiro says their ISA is consumer friendly because they're not relying on private equity or venture capital. The program only succeeds if students are successful and put money back into the fund. While ISAs are becoming more popular around the country, Shapiro warns consumers to be cautious and read the terms. Some may still be predatory, charging students upwards of 40 percent of their income. Click here to learn more about San Diego Workforce's ISA Fund. 2472

  

SAN DIEGO (KGTV) — A Pacific Beach business owner is responding to a viral video of a worker's violent confrontation with a homeless man this week.The owner of B-Mo's Sandwich Shop, identified as Marc L., posted a message to Facebook in response to the video, which shows an employee push a table into a shirtless man's head, then begin throwing his belongings into the street.The note read in part that while he is apologetic for the events that occurred, "this person has been rather malicious to our community for over a year now."RELATED: Violent confrontation between Pacific Beach worker, homeless man caught on tape"Let me reiterate, this is no excuse for the choices and actions of our employee. However, that being said, I would ask for everyone to understand that we love this business and the Pacific Beach community immensely ... I sincerely hope we can all move forward, and learn an important lesson from these less than ideal happenings," the statement read.10News reached out to B-Mo's once again Friday, but no one was available to speak. Employees confirmed the note was posted by one of their owners.The employee in the video has not been named. RELATED: San Diego nonprofit hopes to house homeless in emergency sleeping cabinsSan Diego Police say they have opened an investigation into the video. Police are looking for the homeless man in the video to see if he would like to give a statement or cooperate in the investigation.Karim Bouris, of Business for Good San Diego, says the video shows how quickly issues can escalate in the region right now. Business for Good San Diego gives businesses tool kits for what to do in situations with homeless individuals.Other local business owners tell 10News they've tried to ask homeless individuals nicely to leave, but that doesn't always work.RELATED: San Diego homeless count 2019: Data shows over 8,000 living on county streets or in shelters"There is an absolute moment where if you don't feel safe, and if your employees don't feel safe, you absolutely have to call the [police] non-emergency number first. And if you don't feel like that's the right thing to do, call 911," Bouris said.SDPD encourages people to call when officers are needed, but keep in mind that calls are prioritized based on danger to the public. 2297

  

SAN DIEGO (KGTV) -- A San Diego man died after crashing his car into a ditch overnight Sunday, according to the California Highway Patrol. The crash happened on I-5 north near Clairemont in East Mission Bay. Officers say they believe the single-vehicle crash happened sometime overnight, but wasn't reported until the sun came up. According to CHP, the car crashed into a ditch on the side of a freeway. Officers say it's too early to determine if drugs or alcohol were involved in the crash.  521

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