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Best Buy has succeeded during the online shopping era by beefing up its customer service. Once again, the retailer will lean on its customer service chops by expanding its partnership with Apple to offer repairs on iPhones and MacBooks at all of its stores.The two companies announced the agreement on Wednesday. Best Buy had offered Apple-certified repairs at select stores and will now bring repairs to its nearly 1,000 stores across the United States. Best Buy's specially trained Geek Squad employees will fix customers' Apple devices.For Best Buy, the expanded deal with Apple will give its existing customers another reason to visit its physical stores and could help the retailer attract new shoppers."This will drive traffic to Best Buy stores," said Michael Pachter, managing director at Wedbush Securities. "If the repair is something that will take an hour, the consumer will be captive in the Best Buy store and likely to purchase something."Best Buy has worked in recent years to improve customer service at its stores, a key advantage over Amazon and other online players. The retailer has positioned itself as the expert in a complicated consumer electronics market. It retrained sales workers so they could offer better advice to puzzled shoppers having trouble deciding which TV model or smart watch to buy."Our business strategy is based on offering superior levels of customer service," Best Buy said in its annual securities filing.Best Buy's relationship with Apple is also critical to its business. Apple is one of Best Buy's largest suppliers, along with Samsung, Hewlett-Packard, Sony and LG. Last year, Apple expanded its distribution to Costco, a move many analysts believed was a blow to Best Buy.Best Buy has around 900 Apple mini-stores at its locations that offer Apple products. Often, Apple mini-stores are placed at the front of Best Buy's big-box stores."Apple would say that Best Buy provides the best retail experience for their products and services outside of their own home," former Best Buy CEO Hubert Joly told analysts last year.For Apple, the expanded deal with Best Buy gives customers new access points for repairs outside of Apple's own store network. Apple said it has tripled the number of authorized third-party service locations in the past three years."We're always looking at how we can reliably expand our network of trained technicians and we're excited to partner with every Best Buy store," Tara Bunch, Apple's vice president of AppleCare, said in a prepared statement. 2537

At first, Hillary Slusser thought she had the flu.She hadn't been feeling well for a couple weeks but, after getting really sick at work, she went home and took not one, but three pregnancy tests. Just to be sure.Long story short, she was pregnant. But she wasn't the only one.14 nurses, two doctors and one social worker are all expectingBefore Slusser had even publicly announced her pregnancy, her friend and fellow nurse in the Emergency Department at Vanderbilt University's medical center posted her sonogram online.A week later, another nurse in their department posted that she was expecting, too.A week later, it was another nurse.Now, there are 17 people in her department who are pregnant -- 14 nurses, two doctors and one social worker -- all due between July and December. And, with others having had babies earlier in the year, Slusser said there would be over 20 births in the department by the end of 2019."By the time it got to be 17, everybody was just like, 'There is something going,'" Slusser told CNN. "But it was very exciting to be sharing this with all the girls."For the majority of the women, this will be their first child, which makes the occasion even more special.Everyone is pitching in so they can keep doing their jobsWith 17 pregnancies, though, comes 17 months-long absences from work. Slusser is taking 16 weeks off, but she said not everyone is that fortunate. Most are taking 12, and the department has already sent out an email asking for delivery dates in preparation for the absences to come.The department has been very supportive, Slusser said, with people taking on extra weight. Most of the women work in trauma, which she said can be labor intensive. Staff members must wear heavy protective gear beneath their gown, along with gloves, a mask, an eye shield and a hairnet, all just to protect from blood and body fluids. Understandably, wearing all that while eight months pregnant can be a lot.The department has moved some of the women from working trauma because of their pregnancies, which Slusser said has been heartbreaking. But others in the department have been helping."Even our attending physicians help lift patients over so I don't have to do that," Slusser said. "Little things like that make us still be able to do our jobs."It's still stressful, and Slusser said she does get a bit more tired throughout her shift. But with all the support from her coworkers, she'll be ready for the big day. 2466

Andrew Luck, a quarterback for the Indianapolis Colts, announced over the weekend that he was retiring from professional football at 29 years old, drawing reactions from just about every corner of the internet."This is not an easy decision," Luck said. "For the last four years or so I've been in this cycle of injury, pain, rehab, injury, pain, rehab. And it's been unceasing and unrelenting ... and the only way I see out is to no longer play football."Injuries had kept Luck from playing in the preseason. Luck said the pain has taken away his joy for the game and he hasn't been able to live the life he wants to live. He played the 2016 season in pain, he said, and made a vow he wouldn't go down that road again. According to 744

Can the flu shot cause a pregnant woman to miscarry?No, absolutely not. That's the verdict of a study presented Wednesday to the US Centers for Disease Control and Prevention's 189

Barnyard animals are more empathetic than you might have thought, a new study has found.Goats are able to distinguish between positive and negative emotions in another goat's calls and react to their fellows' feelings, according to a paper published in the journal 276