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A recently published study looks at the potential of asymptomatic spread at grocery stores and the psychological distress of these essential workers.Researchers looked at a grocery store in the Boston area in May. They found 20 percent of the 104 employees tested positive for the coronavirus. This rate was significantly higher than the infection rate in the surrounding community, which was only reporting a positive rate of around 1 percent at the time.More than 75 percent of those who tested positive reported having no symptoms.Those employees who interacted with customers were five times as likely to test positive for COVID-19 compared to employees in other positions."We were definitely surprised to see that there were that many people that were asymptomatic," Dr. Justin Yang, an assistant professor at Boston University School of Medicine and a researcher at Harvard School of Public Health who worked on the study told CNN. "This is definitely very alarming as it means that retail grocery store employees are exposed to customers and sort of serve as a middleman for the virus - like a super spreader almost."The study also looked at feelings of anxiety and depression among the grocery store employees.About 24 percent of all employees reported feeling at least mild anxiety. The data suggests employees who were able to remain socially distant while at work had a lower rate of anxiety; 76 percent of those who reported having no anxiety were able to keep spacing while at work.Whereas 46 percent of those who did report having anxiety were unable to stay socially distant from coworkers or customers while on the job.About 8 percent of employees screened positive for at least mild depression symptoms on a self-reported questionnaire. Those who could not practice social distancing at work and commuted by public transportation were more likely to screen positive for depression.As a conclusion, the team of researchers hopes their findings are a call to action for providing comprehensive employee assistance services to help essential workers in all industries “cope with the psychological distress during the COVID-19 pandemic.”The study was published in the Journal of Occupational and Environmental Medicine. 2241

A trendy shampoo making all sorts of promises has proven to be a real head-scratcher for both consumers and state investigators.Monat is mostly sold person-to-person through multi-level marketing.In 2018, 13 Investigates first broke the story of allegations of balding and scalp sores by some of its users.Lather, rinse, repeat: Monat is once again under the microscope, this time signing a compliance agreement and issuing refunds."I started noticing my hair was just falling out in handfuls," said Pam Benson of Moore, OK. She says her problems started after using Monat hair care products."I had also tried this on my daughter and my granddaughter. I tried the children's version on my granddaughter and her hair was falling out and my daughter's hair fell out."Benson says before Monat, "My hair was so thick that I couldn't put a ponytail holder around it twice." And after... "my hair got so thin I could put it around four or five times."When she complained to the company, she says a Monat rep told her, "It was detox. And they said your hair has to detox and get rid of all the build-up that's on your hair."That's just one of the claims the multi-level marketer is no longer allowed to make. In August, Monat signed an "Assurance of Voluntary Compliance" to resolve an investigation by the Attorney General in Florida, where Monat is headquartered. The attorney general's office launched its investigation into Monat's claims and business practices after a 13 investigation in March of 2018. The office was aware of more than 800 consumer complaints across the country."I had a very close friend who insisted that this was the best thing since sliced bread," said Las Vegas Realtor Lynne Bloomquist.She spent nearly 0 on Monat products in July 2018 but was able to get a refund after complaining to Monat that she had problems with her shampoo right away."My hair came out not feeling clean," Bloomquist said. She told them her hair lost its natural curl. And her scalp?"The biggest problem was the continuous itching," she said. Women across the country shared similar experiences in our initial investigation."I literally had almost a baseball size of hair in my hand. It's devastating," said Dana Sohovich, of San Diego in a 2018 interview."She's lost 3/4 of it. Her hair is breaking off," said Jessica Deetz, of Indianapolis, talking about her baby daughter. "I found massive amounts of hair--that were concerning--in her crib.""It was supposed to strengthen your hair," said Heather Fox, of Phoenix. "It was an expensive product and I thought it would help my hair, but instead, I'm devastated."The Florida agreement addresses those concerns. Attorney General Ashley Moody released this statement: "Consumers deserve full transparency and disclosure when purchasing products. Through our action, the company is permanently barred from making false or misleading statements in its marketing and sale of its beauty products, including with respect to its discount offers, and from making unsubstantiated claims regarding the supposed health benefits, safety, performance or efficacy of its products. I am also glad that my Consumer Protection Division secured refunds for consumers who relied on the company’s sales pitches and bought its products. I encourage any consumer who believes they were misled by the company and purchased a beauty product based upon the company’s untrue or unsubstantiated marketing and sales pitches to please contact my office—they may be eligible for a refund.” Consumers can contact our office by calling 1(866) 9NO-SCAM or file a complaint online at MyFloridaLegal.com.In the agreement, Monat says it has fully refunded ,000 to consumers so far, adding that it fully cooperated with the attorney general and presented "Thousands of pages of clinical studies that demonstrate (product) safety and efficacy... Acted reasonably and in good faith and conducted business fairly and honestly." The attorney general takes no position on those claims.In a new video supplied to the Attorney General as part of their ongoing compliance review, Monat Senior Vice President and Chief Legal Officer Tom Hoolihan talked about the agreement with executives and market partners earlier this month."You will hear that we can't claim we're vegan, we can't claim the benefits of our products. That's absolutely false," Hoolihan says. "We’ve got to make sure that the claims that we make are based on reliable and competent data. Are we vegan? Yes. Can we say that we’re gluten free? Yes. Can we say that we’re Leaping Bunny certified? Absolutely."Per the compliance agreement, Monat can't make any product claims that aren't supported by reliable, objective scientific evidence accepted by experts. The company must also preserve all data and documents about any clinical test or study, including who sponsored it. In signing the AVC, Monat didn't admit to any violations."You shouldn't be allowed to harm someone and say oh, I won't do it anymore. And then it be OK," said consumer Pam Benson. "Just because they didn't take accountability doesn't mean it didn't happen."There was no civil penalty, but Monat has to pay 0,000 to the A.G. to cover attorney's fees, investigative costs, and future enforcement."We had some issues, we took care of those issues, and going forward we’re going to make sure we don’t have those issues again. And it's all good," Hoolihan said in Monat's September Director Webinar. "I'm not worried about it. You shouldn't be worried about it. Ray (Urdaneta) and Stuart (MacMillan) aren't worried about it. It's boring legal stuff."Attorney Janet Varnell sees it differently. "This was a major investigation. And I don't believe for one minute that they should be taking it as lightly as they obviously are."Varnell represents plaintiffs in a pending class-action lawsuit against Monat that includes cases consolidated from across the country."We do not believe, and I do not believe as (the consumers') lawyer, that they (Monat) were operating on a sound scientific basis for making the types of claims they were making. This shampoo does not re-grow your hair! They can't prove that today and they couldn't prove it when they first started selling it."The lawsuit is separate from the Attorney General's action. Varnell sees both as consumer victories."The single most important thing that any Attorney General's office can do is get injunctive relief that stops bad practices. And that has definitely happened."On that September video call, Monat President Stuart MacMillan described some of the company's critics as "Haters.""Don't let the haters dictate to you what you can and cannot say," MacMillan tells the company's sales force. "Let that come from us."13 Investigates discovered something that came from them after signing the agreement with the Florida attorney general: In screenshots posted about a new sunscreen, Monat market partners claim Monat's Sun Veil SPF 30 is "Approved by the Skin Cancer Foundation." But in an email shared with 13 Investigates, the Skin Cancer Foundation said, "Monat has not submitted an application for Sun Veil SPF 30 and therefore it has not earned the Seal of Recommendation for being a safe and effective broad-spectrum sunscreen."We questioned Monat about that and they sent the following statement: "Some independent Market Partners may be getting a little ahead of themselves following our announcement of our forthcoming Sun Veil SPF 30 product. And, that’s our fault based on an announcement we made at a company event for our sales force two weeks ago. Indeed, we have submitted an application for a Seal of Recommendation from the Skin Cancer Foundation and as of Monday afternoon, September 21, 2020 the Foundation has notified us that our application has been approved. The product has not yet launched and is not yet available for sale. We are a proud member of the Skin Cancer Foundation Corporate Council. We remain in close touch with the Florida Attorney General’s Office to ensure we are in compliance with the Assurance of Voluntary Compliance that stemmed from matters related to our rapid growth in 2017 and 2018."The Florida attorney general is currently looking into the sunscreen claims. Per their agreement, for the next five years, Monat must allow the attorney general representatives access to any office, warehouse, retail location, or document storing facility to inspect and copy records and take sworn testimony. Monat must also quickly respond to customer complaints via a dedicated customer support number and email address.Click here to read the full agreement.Addendum to the court filingMonat sent the following expanded statement about the AVC: "We have been working closely with the Florida Attorney General’s office to address a number of matters related to customer relations and our rapid growth since 2017. We worked closely with the Florida Attorney General’s office to address a number of consumer complaints they received, providing thousands of pages of documentation and addressing each and every compliant. Some of the complaints also derived from overly aggressive marketing claims from some Market Partners. After a two-year process, we are pleased this matter has come to a close with no findings of wrongdoing. Our working relationship with the Florida AG’s office was productive and positive and they brought some important matters to light while empowering us to address them. We have clarified and more carefully addressed our marketing messages and our process for handling complaints to improve the customer experience. We grew incredibly fast in 2017 and 2018 – faster than we expected. We also grew faster than we were prepared for and as a result, we had some issues to address. We are confident, however, those issues around customer service, product returns, and clarity on our marketing messages have been resolved. We do not claim to be perfect, but over the last few years, we have worked hard to make great strides in building our corporate infrastructure: · We welcomed a new Vice President of Customer Care · Built out an enhanced customer service department · Started and then expanded our Compliance & Legal Department · As part of this compliance effort, we are now taking a more rigid approach to monitoring Market Partner messages and claims · We also welcomed a new Chief Science Officer Now, as we approach a billion dollars in sales with more than 2 million customers in 5 markets around the world, we continue to focus on manufacturing the safest and effective premium hair and skincare products. Each year we spend hundreds of thousands of dollars – over a million now in total -- to conduct thousands of tests to ensure our products are safe and effective. We continue to engage third-party scientific testing laboratories to validate the safety and effectiveness of our products. In each case the findings are conclusive -- our products are safe and effective for their intended purpose. Our company is stronger today because of our experience with the State of Florida and we look forward to a bright future for our employees, our Market Partners and our more than 2 million customers worldwide."Click here for more of our previous coverage.Click here for previous story about accusations of strong-arm legal tactics to silence critics. 11396

A small plane gave drivers a big fright Wednesday night as it made an emergency landing in the middle of a busy highway.The single-engine plane’s landing on I-35 in Minneapolis was caught on traffic cameras around 9:30 p.m. CT.The plane reportedly hit a vehicle as it came down, officials say no one onboard and no one on the ground were hurt in the crash landing.The pilot was identified as a 52-year-old Minneapolis man by local media outlets. No word yet on what caused the plane to go down. 502

A New York City woman is taking to social media in hopes of using her voice and her story to make a difference for Black women fighting breast cancer. According to the CDC, breast cancer death rates are 40 % higher among Black women then white women.Suzette Simon wears a superhero costume to chemotherapy, and says, she's armed with superhero strength. She's also taking social media by storm, filming things like "live from chemo.""I’ll do a dance duet but then at the bottom, I’ll say yah I’m dancing, but I want you to know 40% of Black women who get cancer die from it,” Simon said.For Simon, this fight is personal. It started 30 years ago when her mom, Aline, a Black woman who had no health insurance, died alone in a New York public hospital at age 62.“I don’t think she had an advocate and I think that’s part of the reason why I do this, because she didn’t have an advocate,” Simon said.“Now that I’m going through my own cancer, I want to use it to advocate for others. I want to use my superpowers,” Simon said. “I come from television. My background is comedy and so I have superpowers. I want to make people happy I want to make people laugh.”She was diagnosed in January and has decided to put her creativity and energy on the internet. She hopes to educate and empower black women.“Harriet Tubman had strong Black boobs, Rosa Parks had strong Black boobs, but they didn’t have a superhero, and 42% of those strong Black boobs got cancer,” Simon said. “Maybe not them, but there are a lot of heroic women with strong Black boobs that got cancer so I’m here to be that superhero for those women with strong Black boobs.”The CDC states that breast cancer is found earlier in white women and that the number of cases is higher among Black women who are younger than 60 years old.Dr. Caroline Elistin, assistant dean of faculty at Chamberlain University College of Nursing, says there's a reason behind the disparities in healthcare.“I believe that trust has something to do with it. In the current workforce diversity amongst physicians is limited- you want the individual who is caring for you and trust them -when they look like you,” said Dr. Elistin said, who works in medical oncology in South Florida. She says breast cancer is just one of the types of cancer she treats.“Mounting evidence suggests when physicians and patients share the same race or ethnicity, it improves the time spent together the medication adherence the decision making- wait times with treatment as well,” Dr. Elistin said.Those in poorer areas she says, don't have the same opportunities, which leads to a lack of success. And that is just one aspect of the societal problem.“Has this breast surgeon ever worked with Black women? It became a journey,” Simon said. “I was not going to be my mom, in a hallway trying to get help. I was not going to be that person.”The #strongblackboobs movement lives on, she says, through smiles and joy, even in pain.“And just laughing through the most difficult time of life- it's a funny time- when you know you could die it's the funniest time ever- you’ve gotta have a good time,” Simon said.And she says, you have to spread the message of awareness, which is just one aspect of her movement to make a difference. 3253

A Northern California family was forced to evacuate their home over the weekend, as the Carr wildfire continues to spread. Not only was the family tasked with getting themselves out, they also had to evacuate the animals on their rescue farm.Lisa Ellsworth runs Tiny Tim’s Pals, a pet rescue farm in El Dorado Hills, California.“It’s our family, yeah,” says Ellsworth. "We take ‘em in from—sometimes they’ve been abandoned; a lot have been abused, neglected.”This weekend, those animals needed to be rescued from their sanctuary, as the fire in Northern California moved frighteningly close to their farm.“All the sudden, our neighbors come drivin’ up and they’re like, ‘Get out! We’re being evacuated,’” recalls Ellsworth. “The police are coming around, so that’s the notice.”Because of the time constraints to get out, they had to abandon two pigs and two feral dogs that couldn’t be corralled into trailers in time. The animals the family could take, they brought to the Rolling Hills Equestrian Center.Terry Skevington, with the center, says it’s one of the few places that allows owners to bring animals of all shapes and sizes. The animals can even sleep on site with them.“I had an old couple park here and stay with their cats, because the hotels wouldn’t let them stay with their cats,” says Skevington. “To some of ‘em, that’s all they got left.”He says the outpouring of donations of items--like fans for the animal stalls, halters and even feed--has been overwhelming.As for Ellsworth, she doesn’t know the status of her home or the animals she left behind, but she says she’s been able to keep it off her mind by staying busy. Fortunately, Ellsworth has insurance. She says in the worst-case scenario, she’d use the money as an opportunity to build a new barn for her animals.Representatives for the Humane Society that serves the region say, overall, they’ve seen about 1,000 animals displaced since the Carr fire broke out. About 150 of those animals have been housed at Rolling Hills. The center’s operators here say those animals and their owners can stay as long as they need.  2118

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