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As a result of the pandemic, telehealth is a more common way to see your doctor. It's not easy to adjust to a virtual bedside manner, which is why a former news reporter is launching "Webside Manner" for doctors to learn what is not taught in medical school.Twenty years ago, Mark Bernheimer was on camera, reporting daily events for stations in Los Angeles and CNN. When he got out of news, he decided he could use his skills to teach others.“How to be comfortable doing news interviews, how to be comfortable giving speeches on stages and things like that,” Bernheimer said.When the pandemic hit and everyone's audience became virtual, he had to pivot his business "MediaWorks Resource Group."“I started helping my clients figure out how they could do it more efficiently, more professionally, how to do news interviews through Zoom, how to hold webinars and Q and A session through Zoom,” Bernheimer said.And then one day, he said, his medical colleagues asked for help with telehealth.“Doctors don’t get formal training or any training in set design or video production,” Bernheimer said. “This is not what they get out of medical school, they may be excellent doctors and scientists but when it comes time to deliver health care in this forum, they need some help."Things like making eye contact through the computer camera, technical quality, lighting, and where the device is physically placed were all important things that Dr. Bob Murry, a family physician in New Jersey, says could use some work, even though we're almost seven months in to the pandemic.“As this is becoming more routine. Folks do need to up their game a little bit and learn more about how to best use the technology,” Dr. Murry, who is also the chief medical informatics officer for NextGen Healthcare, said.“I had never done a video visit before coronavirus. We didn’t realize how powerful that medium can be. You can really connect with your patients and be really intimate with them and have almost everything that you have in a real person visit,” Dr. Murry added.Now, Dr. Murry says, the way doctors come across needs to be thought out, too, in addition to the actual medical care and advice.“So much of medicine is really talking to your patients from the patient's standpoint. They want to tell their story and get an answer or make sure it's not something to be concerned with and from the physician's standpoint, it's that story which is so important in medicine and that story can happen over video,” Dr. Murry said.“These are people, who don’t forget, who are probably sick to begin with or worried to begin with,” Bernheimer said. “Now they’re anxious; now they’re nervous because they don’t want to be on camera any more than the doctor does. So the doctor or health care provider has to take special precautions into account before conducting those kinds of visits.”Bernheimer is working with NexGen to officially launch "Webside Manner" in November, and says things like body language, tone of voice, and facial expressions are all things that need to be considered during telehealth. He admits they can be challenging visits for all involved.“I spent 16 years looking into a camera as a TV news reporter. It was much easier for me to learn how to look directly into the lens of a TV camera than it has been for me to get used to looking into that tiny spec on the top of the laptop lid, so if it's hard for me, I can only imagine what other health care providers must be experiencing,” said Bernheimer.But, it's a necessary medium, as we're all becoming dependent and quite comfortable with doing everything from our home devices. 3633

As an emergency medical resident physician and Brown University alumni, Kelly Wong, M.D. has spent her life helping others physically. Now, during this presidential election, she’s pivoting and also helping others politically.“We wanted to make a place where patients, family members, health care providers could all access this information really easily,” she said.Wong is the founder of Patient Voting, a nonpartisan, volunteer-based group of medical professionals helping patients vote from hospitals.“It really came to mind during the last presidential election in 2016,” Wong said about starting Patient Voting. “A patient telling me that they would rather leave and risk their life to go vote. That was, like, very emotional to me.”How patients vote by emergency absentee ballot is very different in every state. That’s why Wong says informing patients about their rights is critical to get their votes counted.“They are so focused on their condition when they come into the hospital that sometimes, ‘Oh my gosh, I didn’t realize that I’m going to have to figure out how to vote,’” Wong said of patients. “That doesn’t hit them until the next day and then they’re scrambling.“Patient Voting has volunteers nationwide. Their website gets up to 300 hits a day, a somewhat small number, though political science experts say it could have a big impact.“In 2000, it came down to 600 vote difference in Florida,” said Robert Preuhs, Ph.D., chair of the political science department at MSU Denver.He says the ability to allow people to exercise their right to vote and facilitate that under extreme conditions, like being in a hospital, is completely legal and it’s also crucial for some to have their voices heard.“It’s really hard of course to get out of a hospital bed and go down to a poll,” Preuhs said. “In order to allow people to vote, this is an organization, these laws are in place in order to facilitate that.”Wong says the money to fund Patient Voting comes from a grant from Brown Emergency Medicine, a price she says is well worth the investment during this political season.“I think this is something really important that we can offer them,” Wong said of helping patients vote. “I think they shouldn’t have to choose between their health or their right to vote.” 2286

Anonymous artists in Salt Lake City have painted a mural honoring George Floyd, next to five others who were killed by police in Utah. 142

An online service that allows people to track criminal activity in their neighborhoods is now available throughout the San Diego area, officials announced Thursday.VIEW CRIME TRACKER MAPThe CrimeMapping.com website initially only covered communities under the jurisdiction of the sheriff's department, but it has been expanded to serve the entire county, according to sheriff's spokeswoman Melissa Aquino."CrimeMapping.com analyzes and maps crime data from arson to assault, burglary, drugs (and) alcohol violations, DUI, fraud, homicide, car theft, robbery, sex crimes, vandalism, car break-ins, weapons violations and even multiple crimes at a single location," Aquino said.Data resource users can view maps in either a satellite-photo view or on a road map, find crime listings compiled in a report format or shown as a graph to identify patterns or trends and get crime prevention tips."There is also an option to sign up for email alerts and to email a link to others, which would be useful for neighborhood-watch groups," Aquino said.The service is a joint program of the sheriff's department, the Automated Regional Justice Information System, the San Diego Association of Governments and law enforcement agencies across the county.The sheriff's department provides law enforcement for unincorporated communities and several area cities that contract with it in lieu of forming their own police departments. 1422

As a new work week begins, many are wondering if Atlanta is back to full speed following a cyberattack on the city's computer systems last week.It all depends on the department. Some departments were not affected at all by the cyberattack, while employees in others are still not able to turn on their computers.The fire and police departments were not affected at all by the ransomware attack. The same goes for the public works department, housing authority and Hartsfield-Jackson International Airport, although the airport has suspended its Wi-fi services, just in case.But other departments have been forced to conduct businesses the old-fashioned way, by using pen and paper.For example, if you have an issue with trash pickup, traffic signals and potholes, you'll have to resolve it over the phone. Also, the city jail is having to process inmates manually.Business owner Marcus Woodard was among the people turned away Monday at Atlanta City Hall. He was looking to renew his business license but the computers are still down."I commuted all this way to get it, and now I've got to come back tomorrow or the day after," said Woodard.On the other hand, Doug Lueder walked out a happy man after his application to have a commercial property subdivided was handled."I had to turn in an application last week just before the cyberattack happened, so I got in and got out," said Lueder. "Today, I was just turning in my notarized sign posting affidavit so that went pretty easy also, so all in all, I got out pretty easy."Atlanta Mayor Keisha Lance Bottoms provided an update on city services and says people may want to check ahead to see which services are available.CBS46 spoke with cyber security expert Alex DeFreese and he says it's malicious software that takes over a computer or a system and encrypts it."You can't access the contents unless you have the key," says DeFreese. "And then they take that key and they ship it back to their servers and they hold the information and the systems and the drives and whatever ransom until you either manage to revert from a backup or pay them however much they're asking for it."It all started Thursday morning around 5:40 a.m. when the city of Atlanta official Twitter account sent out a tweet saying:“The City of Atlanta is currently experiencing outages on various customer-facing applications, including some that customers may use to pay bills or access court-related information. Our @ATL_AIM team is working diligently with support from Microsoft to resolve this issue. Atlantaga.gov remains accessible. We will post any updates as we receive them. Thank you for your patience.”The hackers sent a note listing their demands and instructions that read:-Send .8 bitcoins for each computer or 6 bitcoins for all of the computers. (the equivalent of around ,000)-After the .8 bitcoin is sent, leave a comment on their website with the provided host name-They'll then reply to the comment with a decryption software. When you run that all of the encrypted files will be recovered.City officials have not said if they'll pay the ransom.The FBI is investigating.  3133

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