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Trying to avoid the grocery store these days?If you order through Instacart, you can have your groceries delivered right to your door from dozens of different supermarkets.However, some customers claim the people grabbing those groceries for you may be helping themselves as well.Terri Angel loves the convenience of Instacart grocery delivery from stores,, but she is getting concerned with mysterious charges that keep showing up on her bill."The other day, after I went back and reviewed the receipt, there was a pack of cigarettes on it," she said.Someone had billed her an extra ."It was a very expensive pack of cigarettes, a brand I haven't heard of, purchased and put on our list," she said. "So it was on our receipt and we did pay for it."Another day, she was billed for Red Bull energy drink."Just recently, on the 8th, a Red Bull was added at the end of the shopping cart," she said. "I guess they were thirsty and needed energy and decided to add on a Red Bull."She wonders how many others she's missed.Angel is executive director of a collection of group homes for the disabled, and orders groceries for them several times a week.It's those disabled clients, she says, who are being ripped off.Complaints increase as orders surgeA recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries.Instacart's Facebook page has a number of complaints of similar mystery charges.It was pretty much inevitable that during a pandemic, with so many shoppers now ordering online and so many more people having to be hired to fulfill those orders, that we would see an increase in complaints.Instacart says orders have surged 300% this year, and it has hired tens of thousands of new shoppers to handle the load.It says each are thoroughly checked out before being hired, but says occasional errors and problems do happen. But It notes that "in these rare instances ... customers should contact Instacart care to have their order refunded."Terri Angel has one other piece of advice: Go over your receipt every time."Absolutely," she said. "Check your bill. Make sure you are checking every item on that receipt and that you received it."Instacart is an independent company, and is not owned by your local grocery store.Instacart, meantime, told us customers should reach out with any order or delivery problems (full statement below), so you don't waste your money.Full Instacart Statement"We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before picking and delivering groceries for millions of consumers. As consumer demand continues to climb, our teams are working around the clock on a rapid response product roadmap to ensure that we can continue to safely and reliably serve those turning to Instacart as an essential service provider. We've recently started to roll out new “Missing Order” and “Missing Item” features that allow customers to make in-app reports and automatic refund requests in the rare instance that an order is delivered to the wrong address or doesn’t arrive, or an item is missing from the customer’s order. Instacart also has a 24/7 Care organization dedicated to customer and shopper support, as well as a robust Critical Response Team dedicated to immediate needs."________________________Don't Waste Your Money" is a registered trademark of Scripps Media, Inc. ("Scripps").Like" John Matarese Money on FacebookFollow John on Twitter (@JohnMatarese)For more consumer news and money saving advice, go to www.dontwasteyourmoney.com 3619
My heart breaks this morning at the loss of NBC audio technician Larry Edgeworth (pictured right) due to COVID19. I adored Larry. We traveled together for two straight months on a campaign in 2008 and he was always the most warm, most professional, most loving. All hours of the day and night, no matter how hungry or tired or stressed we were - he was always a joy. He loved his work and excelled at it. He loved his colleagues and boy did we love him. Larry, dear, I will miss you. My deepest condolences and prayers to his family. 549

The Wauwatosa Police Department announced that a 15-year-old boy has been arrested in connection to the mass shooting at Mayfair Mall.Eight people including one teen were shot by a suspect at Mayfair Mall Friday afternoon. All are expected to survive their injuries, according to police.Police speculate that the shooting was not a random act but came after an altercation.During the preliminary investigation, witness accounts identified the suspect as a white man in his 20s or 30s. That has now been changed.No photos or videos of the suspect have been released. Once informed that the person was underage, police decided not to release images of the suspect.Police did say multiple arrests have been made.The investigation is still ongoing.This is a developing story. This story was originally published by Patricia McKnight of TMJ4.com. 863
PINELLAS COUNTY, Fla. — Millions of drivers received refunds on their car insurance after the pandemic forced a national shutdown. But the I-Team found out at least one major insurance carrier is asking to raise rates for drivers across Florida.Pinellas County resident Robert Stickler and his wife started working from home after the pandemic shut down Florida in March. “My family hasn't been driving, the cars have been sitting," Stickler said.Their insurance carrier Geico and many other large auto insurers in the nation refunded drivers. The Sticklers were refunded 15 to 20 percent of premium costs after the pandemic delivered a drastic dip in accidents and claims. That credit was reflected on the Stickler family bill.Robert Stickler welcomed the refund but said they suffered sticker shock when Geico socked them with a 0 rate hike to their 6-month policy in June. The increase was approved by the state. “It was going to be over 4 a month for 3 older vehicles,” said Stickler.In a letter from Geico:"There are many factors that affect your insurance premium such as age, driving history, location and the increasing cost of vehicle repairs." But this driver says that explanation does not add up. “There had been no changes what-so-ever,” said Stickler.We reached out to Geico and have yet to hear back. The I-Team checked state records and found Geico petitioned the Florida Office of Insurance regulation between March and August for a separate rate hike of nearly 7 percent after the pandemic hit.Doug Heller is with the Consumer Federation of America, a watchdog group that called on Geico this past May to give back some of its profits the CFA claims the company raked in during the pandemic as drivers stayed off the road. “We are paying premiums as if the pandemic never happened,” said Heller.The I-Team reviewed second-quarter profit earnings for some of the nation’s largest insurance companies. We looked at overall profits which include their auto insurance and found Allstate, Progressive and Geico business shot up by hundreds of millions of dollars for the second quarter of this year compared to the second quarter of 2019.Geico's parent company reported to investors its 2020 overall insurance profits were, ”...largely attributable to unusually high earnings from Geico due to lower claims frequencies. These results are likely to be temporary…"Former Florida Deputy Insurance Commissioner Lisa Miller says there’s a state law that regulates how much insurance can profit. “We have very strict set of factors of what these insurance companies can profit," Miller said. No one is alleging that Geico or any other insurance company made an excessive profit. However, Miller says if state regulators find that any auto carrier made an excessive profit, customers could be refunded under a Florida law meant to protect consumers.The I-Team requested an interview with Florida's Insurance Commissioner David Altmaier. His spokesperson declined our request but said in a statement."OIR thoroughly reviews all filed auto insurance rates filings to ensure they comply with all applicable laws and are not excessive, inadequate, or unfairly discriminatory. "In its latest earnings report. Allstate credited its auto policy profits to "....Higher premiums earned and lower loss costs from reduced miles driven.”We asked the company if it planned to refund more money to customers, but have yet to hear back. Progressive told us it filed in June to reduce premiums in 35 states including Florida.Geico’s rate hike request is still pending. We plan to keep following that and let you know how it could affect your bills This story originally reported by Jackie Callaway on abcactionnews.com. 3739
Megan and Fadil Lee's love story started when the two were freshmen in college, and it may have ended there had Fadil not sent Megan a Facebook message 25 years later. “I was like, OK, is he single or married?” Megan recalls. After dating for a year and a half, the two married, and Fadil wanted to be a first-time father. Megan was on board, despite being 45 years old and already having two adult kids. “Let's face it; we're all living longer, you know,” Megan says. “And I don't think that age should be an inhibitor for you if you're in good health and you're in good shape. I think that those options should be available to you.”Dr. Paul Magarelli, who specializes in fertility for older women, agrees. “Now that we're living to 80, 90 and 100, the idea of a baby at 50 really is not that crazy,” he says. Dr. Magarelli is helping the couple conceive through IVF. “The uterus doesn't age; it’s a muscle. So, they've done successful IVF and women with donor egg up to age 74 and still got healthy babies,” Dr. Magarelli says. Megan is planning to use her own eggs, but the reality is most older women use frozen or donor eggs. “Once you reach the age of 44 and above the number of eggs that are available to make a baby are preciously few, so most families at some point will use donor eggs,” Dr. Magarelli says. There are significant risks for both mother and baby, including gestational diabetes, pregnancy-induced hypertension, as well as pregnancy loss. Babies also have a higher risk of chromosome abnormalities, such as Down syndrome. Megan and Fadil say they are aware of the risks and are being proactive. “We are going to do genetic testing on the embryos because of our age,” Megan says. “So, we want to make sure that all the chromosomes are supposed to be there are there in full and complete.” These come along with a hefty price tag. Standard IVF treatments can cost anywhere from ,000 to ,000. Paying out of pocket for the procedure, the couple hopes everything goes right on their first try.“We both have a very strong faith, and so if stuff doesn't work out, then we're going to look at that as a sign from God that we're just not supposed to be parents at this stage in our life,” she says. 2232
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