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SAN DIEGO (KGTV) — A Scripps Ranch woman who contacted Team 10 about problems with her Samsung refrigerator is now receiving a full refund after Team 10’s story aired.Stephanie Nivinskus bought her Samsung french door refrigerator in December 2014. It cost her nearly ,000. She said she had issues roughly six months after she bought it. "It's been a headache since the beginning," Nivinskus told Team 10 in September.The first problem was the ice maker does not function properly, according to Nivinskus."The ice just gathers and collects up there. It makes it so it doesn't work," Nivinskus said.She also has issues with the temperature of the refrigerator. The FDA says a safe temperature inside a refrigerator is 40 degrees or below. During the initial interview with Team 10, the thermometer inside of Nivinskus' refrigerator read about 56 degrees."Having spoiled food is a real problem," she said. RELATED: Samsung customers upset over broken ice makers and high temperatures on fridgesNivinskus said a Samsung representative called her after Team 10’s first story. Shortly after, a full refund for her refrigerator was processed.“Thank you so much for helping us because fighting by myself, I was getting a whole lot of nowhere,” Nivinskus said.Samsung is currently facing a class-action lawsuit regarding the broken ice makers. There are also more than 5,400 people in a Facebook group demanding a recall of Samsung refrigerators.In an email, a Samsung spokesperson told Team 10 in response to the initial story: "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied. If a customer encounters any problem with their product or service, we encourage them to reach out to us directly at 1-800-SAMSUNG so we can provide assistance."Nivinskus said she spoke to customer service before contacting Team 10. She is encouraging other customers dealing with similar problems not to give up. "Keep fighting,” she said. “They need to take responsibility for this and you need to get what you paid for." 2092

SAN DIEGO (KGTV) - A San Diego veteran took to his camera to escape mental anguish, amplified by the pandemic, and hopes his art sparks happiness in others."I'm looking for beauty, I'm looking for relaxation, things that just bring out positivity," said Brian McClean, who found his love of photography in Alaska while serving in the U.S. Coast Guard."The scenery there is just beautiful, I mean you have wildlife, you have mountains," he said, adding that the foliage was incredible too.Everything around him was an escape. McClean grew up in the heart of Philadelphia and saw the USCG as a ticket to travel. "I was told about it by a State Trooper... I did some research on my own, I was gone within a couple weeks. I thought it looked like a great deal," said McClean.He said it gave him an opportunity to grow.He served for 12 years. During his service, he laid a wreath at the Miramar National Cemetery and was a flag bearer at a 2006 wreath-laying at the Tomb of the Unknown Soldier with President George W. Bush. As he transitioned back to civilian life, he took his photography hobby and made it his dream job, a job that was just the right prescription. "[Photography] helps me to focus and have one thing to look at at a time and block out the rest of the world when I'm doing that. Just doing that more often and more often you just kind of realize I'm feeling better, hey the anxiety I thought I've had has gone away all of the sudden," says McClean.McClean developed anxiety from the years in fight or flight in the military. He lost his mom to lung cancer, while serving. He was only 20-years-old.The battle with stress and anxiety became more difficult with the pandemic. McClean said he gets most of his work noticed by networking in person.He launched his photography business in 2017 and had a hard time getting off the ground."To stand out in any kind of capacity is a blessing to me no matter how I've done it," he said.With persistence, he broke through, featured on the 2019-2020 OB Local and set to be on the cover again next year.When people see his work, he hopes they see a big heart."I want them to see someone who does care who does have empathy who does want people to feel good, feel good about themselves, feel good about life, to just feel like there's a purpose," he said.A purpose to do good. McClean donated 5% of his sales to The Mental Health Fund, created by Singer-actress Demi Lovato.The fund helps those who are facing emotional struggles and abuse.To see Brian McClean's work click here."That's really what I do it for, as a positive way noting times are hard, here's something beautiful to look at. Here's something to get you out of your head. That's what I work toward," McClean said. 2737

SAN DIEGO (KGTV) - A water line break forced Hard Rock Hotel guests out of their rooms Sunday night.San Diego Fire officials said that about 2 inches of water from the 7th floor leaked down to the 5th and 6th floors beginning around 10 p.m. at the hotel on 5th Avenue. The water was shut off shortly after 11 p.m.Some guests had to leave their rooms because of the flooding. A damage estimate was not available. No other details are available.This is a developing story. 10News will update when details become available. 533

SAN DIEGO (KGTV) — A University of San Diego professor has been suspended from campus over alleged misconduct, the university confirmed to 10News.The professor's behavior reportedly violated the university's policy and "is antithetical to our mission and values," the university said in part. The professor was not named.USD officials are currently investigating the incident. The school said in a statement:"We are in the process of investigating the complaint. Our commitment to protecting employee privacy restricts our ability to share names or details of the incident. The professor has been suspended and removed from campus and is not permitted to return to campus or participate in any USD-related off-campus events while we conduct our investigation and initiate next steps."The nature of the professor's alleged misconduct was not detailed. 858

SAN DIEGO (KGTV) - A strong 5.5-magnitude jolt rocked Baja California Friday night, but the earthquake was felt as far north as Oceanside, according to United States Geological Survey data.Friday's tremor happened at 7:52 p.m. and was centered 2.3 miles southeast of Colonia Venustiano Carranza in the town of Mexicali -- about 150 miles east of San Diego, according to the USGS.Various people reported feeling the quake all over Southern California, including numerous locations in San Diego, Imperial County, and Arizona.RELATED: Experts: 6.9-magnitude Rose Canyon Fault earthquake could devastate San DiegoWe posted the story on Facebook and asked ABC 10News viewers if they felt the shake and the response was mixed."Yes we felt it in Bankers Hill. We’re on the top floor (4th) of a condo building! Unfortunately we feel most of this stronger earthquakes!," said Karen Silberman Tomasello."Yes, checking in from Harbison Canyon East County. Very scary," said Betsy Elizabeth Oliver-Uribe."Yep! In Eastlake (Chula Vista) rattled my kitchen cabinets! And that’s why my cat was acting psycho beforehand," said Annie Sevier Spackman."Nope didn’t feel a thing in Spring Valley!," said Julie McMillan.There have been no reports of injuries or damage at this time. 1269