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Bob Seger fans are still dealing with the fallout from his Fall 2017 tour.The heartland rocker wasn't able to perform for medical reasons; a big disappointment for Arizona fan Monica Harty."One of those concerts you wanna see before you die--this was one of them," she says.But after months of waiting for the show to be rescheduled, she decided to ask StubHub for her money back."They said 'well we have a placeholder date,'" Harty says.  But that date was well over a year away and with 6 on the line, Harty was not willing to wait.  Didn't matter. She says she was told, "It still shows in our system that a concert is coming and we don't have to refund.""I said well that doesn't seem exactly right."But it was. Because Seger's shows were postponed---not canceled. Which makes a big difference in the world of ticket selling.  StubHub--where Monica bought hers--has a no refund policy for: "postponed events, partial performances, line-up changes, or venue, date, or time changes."What if she couldn't be there on some random future date?She even filed a dispute with her credit card company. It was denied.Yep, Bob Seger himself would have to officially cancel the concert for Harty to see that money again.The other option?"Well you can go ahead and resell the tickets that you have on our site," she says. "How do I sell something that doesn't exist?"None of it made sense to Harty so she let me know.A spokesperson for StubHub said: Postponed events "typically are re-scheduled quickly. We are always happy to take the customer inquiries and respond to them 1:1 for this show, or any future events."In this case, after seven months of waiting StubHub agreed to refund Harty's money after our inquiry."I feel better," she says but says it doesn't take the place of seeing Seger in concert.Cancellations often trigger an automatic refund.With postponements, you're likely going to have to work for it.  Find out the policies before you buy and decide if it's worth the risk. 2016

Brookstone filed for bankruptcy and will close its remaining 101 mall stores.The mall and airport seller, best known for massage chairs, quirky gadgets, and travel luggage, filed for Chapter 11 bankruptcy in federal court on Thursday. It was Brookstone's second bankruptcy filing in four years.The company will keep its 35 airport stores and website open and running while it attempts to find a buyer. It has secured a million loan to finance operations during the sale.Brookstone's CEO said in a statement that its airport and online businesses were successful, but an "extremely challenging retail environment at malls" forced the company to close its stores there.Unabated traffic losses at malls have plagued brick-and-mortar sellers. Mall vacancies reached a six-year high last quarter as a wave of stores closed, including Walgreens, Bon-Ton, Sears and Kmart, Best Buy, Kay and Jared, Matress Firm, and GNC."They're trapped in hundreds of these B and C malls, whose traffic has been in serial decline," said Mark Cohen, the director of retail studies at Columbia Business School. "Where they are in triple-A malls, they're faced with very high rent."In 2014, Brookstone filed for bankruptcy and was sold to a Chinese consortium for 6 million. At the time, Brookstone operated 240 stores.The company, which started in 1965 with a classified ad in Popular Mechanics magazine, struggled to implement a digital strategy as shoppers found more places online to buy speakers, headphones, and tech tools they used to only be able to find at Brookstone."The category is Amazon bait," Cohen said. "They lost the thread of newness, innovation and excitement."Steven Schwartz, Brookstone's former chief merchandising officer and interim CEO, called Brookstone's decline "heartbreaking" in a phone interview last week."We were an amazing store company, but we didn't have our eyes on the ball the right way digitally." 1927

BUFFALO GROVE, Ill. – Millions of teachers are headed back to the classroom. But for many of them, it’s all remote. That means trying to teach through a screen. One teacher needed a way for his students to see what he was writing while still allowing them to see him teach. So, he came up with an innovative solution with a couple of pieces of wood and some imagination.With a miter saw, drill press and belt sander at the ready, Bob Pinta converted his home’s garage into a bustling workshop.The high school math and computer science teacher is solving an online teaching problem one contraption at a time.“I would be teaching, I could use my pen and share the screen, but no matter how good of a stylus you get, writing on the iPad is not the same as write it on paper,” said Pinta.Pinta found that his students could either see what he was writing or him, but not both. So, he designed a phone stand that could act as a virtual overhead projector.“I would join the zoom on my phone pointing the phone down at the table and I would have the students pin my hand so that it was the big one,” he explained.He says the height adjustable stand allows for a much more interactive lesson.“So, they would be able to follow along as I went, and they could see both my face and the paper as I zoom.”His wife posted a video to see if other teachers might be interested in one. It quickly racked up tens of thousands of views with orders pouring in from all over.“We have shipped across the United States.”Each weekend, they sit in the driveway for teachers wishing to pick one up in person. At plus shipping, Pinta says he wanted to keep the contraption, which doesn’t have an official name, affordable.“We wanted it cheap enough. A teacher could go ‘oh I'm going to try it’ and even if it doesn't work, they're out .”With more than 200 completed and another 160 in production, Pinta has proven if necessity is the mother of invention, then ingenuity is likely the father. 1979

BOCA RATON, Fla. - Inside Boca Helping Hands, Mel Lazerick mans the pantry desk and hands out apples and bags of produce."I like to do things for other people because I've been fortunate," said Mel, who has devoted most of his life volunteering.At 100-years-old, Mel is the oldest volunteer and donates his time to help feed the hungry three days a week. Executive Director Greg Hazle describes Mel as an inspiration."Just to be active at that age and active helping people is an inspiring way to live," Hazle said.Mel has been handing out groceries at Boca Helping Hands for 20 years with a smile and a sense of humor."I worked it in with my golf and tennis, and I was able to find time," Mel said. "People are very nice to me, and I try to be nice to them."Mel moved from Ohio years ago and settled in South Florida. He recently celebrated his 100th birthday at Helping Hands, and has worked side-by-side with long-time buddy Harold Bader."He's very well-liked. He's very hard-working, even though he's 100," said Bader, who picks Mel up and drives him home. "It made me realize age has nothing to do with your abilities to do things, and he proves that every day.Mel has been volunteering for decades. He joined Big Brothers and Big Sisters more than 70 years ago, and he still keeps in contact with his two younger brothers."One is 65-years-old and one is 92," Mel said.Now, Mel will be honored for his service on October 20, when Boca Helping Hands will celebrate its volunteers. Mel said he has no plans to slow down and hopes to volunteer for another 20 years.  1581

BARRIO LOGAN, Calif. (KGTV) -- Business owners in Barrio Logan are unhappy with the San Diego City Council's decision to fund the three temporary homeless tents opening on December 1st. The council voted 8-1 on Tuesday in favor of the funding. Council-member Alvarez was the only one to vote no, saying the city missed a chance to really solve the problem. The owners of Ryan Bros Coffee say their shop already deals with homeless on a regular basis. Their shop is less than half a mile away from one of the tents schedule to go up on 16th and Newton. Co-owner Tom Ryan says they’ve had people overdose in the bathroom or collapse, sick on the ground inside the store. Ryan’s staff is getting ready to see the number of homeless go up during the winter. The other two tents are in the Midway District and the East Village.  856