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(CNN) -- Sugar might be falling out of favor, but it's the centerpiece of a makeover of Krispy Kreme that includes a new menu and its first store redesign in a decade.The doughnut company, founded 82 years ago, debuted a new location Tuesday in North Carolina that showcases Krispy Kreme's new, extra-sweet menu. It features concoctions like doughnut-infused ice cream, milkshakes and a customizable toppings bar for the glazed doughnuts.The makeover follows rival Dunkin's debut of a modernized store and new menu items, like breakfast bowls, in a bid to attract more people. The expansion has worked and sales jumped 2.4% for the first quarter of this year.The new Krispy Kreme store, which is a half hour east of Charlotte, is framed with a "stylistic wink" to its logo on the exterior. The interior has digital menu boards and an "enhanced doughnut theater experience" that shows how the doughnuts are made and glazed on a conveyer belt.The menu is revamped. One of the new items is "scoop sandwiches," a layer of ice cream with doughnuts in it, served between a sliced doughnut that can be topped with a variety of items, like vanilla, or chocolate. New milkshakes made from the doughnut ice cream can be topped, of course, with doughnuts, as well as toppings like Oreo bits.The doughnuts themselves are getting an upgrade; customers will have the option to add five different glazes and ten toppings.The company said the design is coming at a time of growth for the once-struggling chain. It plans to open 450 shops globally by the end of 2022. Of those, 45 new shops will be in the United States within the next year.Krispy Kreme will also remodel its 350 stores in the United States. But each store might not be as elaborate as its North Carolina store because menu items and store features will vary depending on location and store size.Krispy Kreme is building a new location in New York's Times Square. It will be open 24 hours a day and include a glaze waterfall. It's scheduled to open early next year.The doughnut chain went private in 2016 when JAB Holdings bought it for .35 billion. The parent company, which is based in Luxembourg, was recently embroiled in controversy after it was discovered that the family that owns it said their Nazi ancestors used slave labor during World War II.The Reimann family, which owns the controlling stake in JAB Holdings, said it donated €10 million, or million, to a yet-undisclosed charity after a three-year investigation that it commissioned discovered details of their ancestors' behavior.JAB Holdings also owns Panera Bread, Pret A Manger and Einstein's Bagels. 2633

(KGTV) -- A North San Diego County couple said they were promised plane tickets for an extremely low price, but when they paid up, they were left with nothing. Robert, who declined to use his last name, loves to travel with his fianc¨¦. In October, he said they got an invitation in the mail to listen to a timeshare presentation.¡°If you [go], you¡¯re offered one of several gifts¡ªa cruise, a TV, an iPad, and so forth,¡± Robert said.They decided to check it out, although they knew they just wanted the gift. He said after the presentation, the couple declined the timeshare, but they were entered into a raffle in which they received the cruise with two airline tickets.Robert was only interested in the plane tickets, so they filled out the required paperwork and paid the fee attached to the prize. ¡°It¡¯ll charge you for the both of you, for both of your tickets,¡± he said.PDF: Read correspondence between Team 10 and My Ultimate Getaway Robert mailed the money with the forms and waited. Instead of receiving tickets, Robert said he instead got more paperwork to enter another program. ¡°You have to sign up [on] a website and then you have to pay to get discounted tickets,¡± Robert said. ¡°We¡¯re like, what¡¯s going on? These are not free tickets.¡±The return address on the envelope he received came from ¡°My Ultimate Getaway.¡± According to the pamphlet, it said: ¡°In order to keep your promotional vacation reserved for a full year, you must register and submit your vacation request for online.¡± It also asked for a ¡°booking fee of .95.¡±Robert told Team 10 there was no mention of signing up for a program to get these plane tickets and said ¡°100 percent¡± they were told it was free.The couple felt misled. They complained to the Better Business Bureau out of Virginia where My Ultimate Getaway has a listed address. Team 10 spoke to another woman from Kansas who said she also gave money with the promise of plane tickets.¡°We wrote the check for to this Getaway place September the 14th,¡± said Kathy, who did not want to use her last name. Instead of plane tickets, she ¡°finally got something in the mail. They wanted more money.¡± BBB records show the man behind My Ultimate Getaway and another similar business called Hot Promotional Vacations out of Maryland is Charles Colvin, also known as Charles Colvin Lemley. A search of state records found Charles Lemley listed as president of My Ultimate Getaway and owner of Hot Promotional Vacations. Robert said he emailed Colvin and showed Team 10 an email where he responded ¡°he would be refunded as soon as possible.¡± That was mid-January. ¡°We¡¯ve been patient,¡± Robert said. When Team 10 questioned Colvin regarding My Ultimate Getaway, he responded via email: ¡°We provide gift incentives to companies to market their products or services, nothing more.¡± He blamed the companies for giving ¡°a false impression that these gifts are free.¡±When pressed on who the companies are and why he is doing business with them if they are giving a ¡°false impression¡± to customers, he did not answer that question.Colvin told Team 10 in an email on February 20th that he processed the refund and the couple would ¡°receive it in a couple of days.¡± After Team 10 got involved, Robert said they received their refund Feb. 26. Robert regrets opening that first piece of mail and hopes to stop others from making his mistake. ¡°If you promise something, please give the customer what they want,¡± he said. ¡°They get nothing in return except headaches.¡±The Better Business Bureau suggests when dealing with vacation or travel: Be wary of ¡°great deals¡± and low- priced offers. Be suspicious of companies that require you to wait at least 60 days before taking your trip. Ask detailed questions. Get all information in writing before you agree to buy. Don¡¯t give your credit card number or bank information over the phone unless you have confidence in the company you are dealing with. Don¡¯t send money by messenger or overnight mail. Check out a company with the Better Business Bureau before you buy. Don¡¯t be pressured into buying. If in doubt, say ¡°NO.¡± 4107

(KGTV) - Did a company really put up a sign saying if you're able to go to the doctor, you are able to go to work?No.The picture going around social media shows a joke "company policies" sign easily found on Amazon. 223

(KGTV) ¡ª A power outage knocked out electricity to at least 2,000 SDG&E customers in the Oceanside area Thursday, including City Hall.The outage began just after 10:30 a.m., according to the utility company's outage map. A cause for the outage has not been listed.Oceanside City Hall confirmed the building had lost power in the outage.Restoration of power is expected by 1:30 p.m., according to the map. 416

(KGTV) - An Amber Alert issued early Monday morning was canceled hours later when the Central California girl was reportedly found in Temecula.Law enforcement officials said Aaliyah Gomez was taken by her father Julio Gomez, who did not have custody.Aaliyah was taken overnight from Lemoore, near Bakersfield.  Officials believed her father was heading for the Mexican border in a 2006 Chevrolet Colorado.The girl was dropped off with family but Gomez remains at large, according to KABC. 501

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