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SAN DIEGO (KGTV) -- A group of California lawmakers is asking for an emergency audit of the state's Employment Development Department (EDD).In a letter sent to the Joint Legislative Audit Committee, legislators claimed that EDD had failed Californians when it's needed most.The letter said, "EDD reported that it has processed 9.3 million unemployment insurance claims and distributed about billion in benefits. Yet some 1 to 1.2 million potentially eligible applicants, including those that filed in March, are still waiting on payments. EDD's actions or lack thereof have real consequences: people are depleting their life savings, going into debt, and are unable to pay rent and feed their families."For months, Californians have complained to lawmakers and news outlets saying EDD was struggling to get them money. Many described calling the department hundreds of times a day trying to speak with someone about a filed claim."I'm not going to be able to pay rent, and I'm not going to be able to pay my insurance," said San Diego County resident Jaedra Miller.Miller says she was receiving money from EDD, but after a few payments, something changed."They just flagged my account, and I've been trying to figure out why," she said. "I've been calling, and I completed the paperwork they sent me."Miller said there's an issue with the effective date on her claim. She told reporter Adam Racusin she believes the dispute caused the money to stop."It's just so incredibly frustrating," Miller said. "I've tried so many avenues, and I just, I really feel helpless."In the past six months, the Employment Development Department has taken a verbal beating from Californians and their lawmakers.During a May hearing, lawmakers told the head of EDD they're hearing from constituents who are struggling in the application process, being denied with no explanation, and having difficulty getting in touch with anyone at the department."We've never heard the type of suffering that people are experiencing right now, not just in regard to the pandemic, but when they call your bureaucracy," Assemblymember David Chiu said at the time. "The feedback we're getting is atrocious."Later that month, EDD said in a press release, "The Employment Development Department (EDD) will hire approximately 1,800 new temporary full-time and hourly staff over the next several weeks from throughout California to bolster the delivery of critical Unemployment Insurance (UI) services to workers impacted by the COVID-19 pandemic. The workers will be trained in skills including call center operations, processing UI claims, and analyzing documents from claimants and employers to make wage determinations for benefits."EDD says that since March, the agency has redirected more than 600 staff from other units and 700 staff from other departments to assist the UI branch. The agency adds that it has been given approval to hire 5,500 new temporary employees, and that more than 5,200 employees have been approved for hire and more than 3,600 are in various stages of onboarding, training, and deployment.The state agency said it could not comment specifically on Miller's claim."Due to the legal confidentiality of Unemployment Insurance (UI) claimant information, we cannot discuss any details related to an individual’s case. Media Services does not have access to specific claimant information, nor the authority to share an individual’s claims details. As individual claims issues are often unique to each claimant, they are best mitigated by the UI analysts who are working the individual cases. We have added Ms. Miller to a claimant referral list that has been sent to our Unemployment Insurance branch, which handles benefits claims processing," a spokesperson said.In a press release on Aug. 27, the agency did say it has disbursed more than billion in benefit payments since March.The release stated, "EDD has processed over a total of 11.0 million claims for Unemployment Insurance (UI), Pandemic Unemployment Assistance (PUA), and benefit claims extensions over that timeframe. The average amount of benefits paid daily by EDD over last week (4 million) was 967 percent higher than the daily average paid over the same week at the height of the Great Recession ( million) in 2010."The group of lawmakers calling for an audit ask that EDD, "Assess the reasons for backlogged unemployment insurance claims (claims) and the effectiveness of EDD's efforts and timeframes for eliminating the backlog. Evaluate the effectiveness of EDD's actions to improve call center performance and response time. This includes EDD's hiring, onboarding, and training efforts to increase call center staffing levels. Determine the magnitude of EDD's claims workload, including the number and percentage of claims that were approved, denied, pending, and backlogged since the beginning of the pandemic. Assess EDD's call center capacity and determine trends in the volume of call received, the time it takes EDD to respond to callers, the percentage of callers connected to a representative, and the number of calls during which the caller was disconnected from the call." 5161

SAN DIEGO (KGTV) -- At least five food handlers have tested positive for COVID-19 -- four restaurant employees and one grocery store employee, according to San Diego County health officials.County Supervisor Nathan Fletcher said Sunday that the grocery store alerted county officials and followed sanitation protocols before reopening the store.Fletcher also stressed that there is no evidence of COVID-19 association with food, citing the U.S. Centers for Disease Control and Prevention guidelines.MORE: SAN DIEGO COUNTY COVID-19 TRACKER"If you have a sick worker, they must stay home," Fletcher said. He said the county is adding more food inspections throughout the county.Health officials did not identify the four restaurant employees who contracted the disease or where they work.A spokesperson with Albertsons Companies confirmed to 10News on Saturday that an employee of an Escondido grocery store tested positive for COVID-19.INTERACTIVE MAP: Confirmed coronavirus cases in San Diego CountyAlbertson's Public Affairs Director Melissa Hill told 10News that the employee is receiving care and has not worked at the store since March 24. Hill said the Escondido store has been through multiple sanitizing and disinfecting cycles, and used third-party expert service.Dr. Eric McDonald, the county's medical director of epidemiology, said there are no pending COVID-19 tests of staff at Albertson's, but any workers who present symptoms of the virus will be sent home.Employers are urged to call 858-505-6814 to report any sick workers. 1549

SAN DIEGO (KGTV) - — San Diegans are not allowing the pandemic to dampen their holiday spirit. This much was apparent at the beginning of Taste of December Nights.Within moments of its opening Friday, a line of cars streamed down Park Boulevard, waiting for a chance to order food from about a dozen vendors lined up at Inspiration Point in Balboa Park. "We've been going to December nights every year, but we didn't want to miss it this year," said Jasper Pascual, of National City, who came with his girlfriend Wendee. "It's something new, something interesting."The pandemic has upended decades of tradition, including December Nights in Balboa Park. Thousands normally pack the event in Balboa Park, enjoying holiday decorations, museums and food. This year, the event is a drive through for food vendors, with participants required to stay in their cars and wear masks. Pedestrians, bicyclists and scooter riders are not allowed. "This event obviously is re-imagined, it's different, but again I think it's the type of event that I think is just what some folks will need," Mayor Kevin Faulconer said as he kicked off the event. San Diegans appeared to agree, waiting in stop-and-go traffic to get into one of two ordering lines. A worker from one of the eateries comes to the window, takes an order, and eventually brings the food. Options included coffee, mini donuts, Cajun and kettle corn."Just tell people be super, super patient, bring some music, relax, have fun, enjoy it, because it's going to be a while," said Hellen Silva, who came with her husband and mother. The event runs 11 a.m. to 10 p.m. through Sunday. Santa will be in attendance each day from 11 a.m. to 2 p.m. 1696

SAN DIEGO (CNS) - Two San Diego County schools will receive grant funding from the Jimmie Johnson Foundation, it was announced Friday.The foundation, launched in 2006 by NASCAR driver and El Cajon-native Jimmie Johnson and his wife, Chandra Johnson, plans to award 8,000 in grants to seven public schools in the Johnsons' home states of California and Oklahoma and where they currently live in North Carolina.San Diego's Knox Middle School will receive ,206.37 to improve the school's library and WD Hall Elementary School in El Cajon will receive ,096.71 to add a multi-lingual, digital marquee to the school's campus. More than 0,000 will be spread across the other five schools receiving grants."Schools have so many, wide-ranging needs," Jimmie Johnson said. "We were very impressed by this year's applications, and we're thrilled to be able to support these important projects through the Champions Grant program."The foundation has awarded more than .6 million in funding since the grant program launched in 2009. Residents seeking more information about the foundation can visit jimmiejohnsonfoundation.org. 1136

SAN DIEGO (CNS) - Two San Diego County schools will receive grant funding from the Jimmie Johnson Foundation, it was announced Friday.The foundation, launched in 2006 by NASCAR driver and El Cajon-native Jimmie Johnson and his wife, Chandra Johnson, plans to award 8,000 in grants to seven public schools in the Johnsons' home states of California and Oklahoma and where they currently live in North Carolina.San Diego's Knox Middle School will receive ,206.37 to improve the school's library and WD Hall Elementary School in El Cajon will receive ,096.71 to add a multi-lingual, digital marquee to the school's campus. More than 0,000 will be spread across the other five schools receiving grants."Schools have so many, wide-ranging needs," Jimmie Johnson said. "We were very impressed by this year's applications, and we're thrilled to be able to support these important projects through the Champions Grant program."The foundation has awarded more than .6 million in funding since the grant program launched in 2009. Residents seeking more information about the foundation can visit jimmiejohnsonfoundation.org. 1136