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Americans are calling out practices at some car lots more now than ever before.“We found a pattern of abusive and deceptive practices that the auto loan industry has been employing and unfortunately these complaints have sharply increased during the pandemic,” said Lucy Baker, Consumer Program Associate at U.S. Public Interest Research Group (PIRG).Looking at the Consumer Financial Protection Bureau's consumer complaint database, the U.S. PIRG found between March and July, there were more than 2,800 auto loan and lease complaints. That's more than any other 5-month period.This includes complaints like not getting auto loan relief, which the CARES Act didn't specify, but some lenders offered to work with customers. Also, complaints about broken payment systems that led to late fees, and issues with loan terms changing or yo-yo financing.“You go into a dealership, you buy a car you sign on the dotted line, but as your driving away, you get a phone call from your dealer that says, ‘hey the financing has fallen through, I’m going to take your car back unless you agree to pay more or pay a higher interest rate,’” said Baker.There were complaints about harassment over repossession and debt, as well as expensive add-ons like warranties, insurance, and service plans.High pressure tactics were another problem.“If you put somebody in a room for a long period of time, they're going to be so frustrated that they are going to want to get out of there and then you can pressure them into buying these things they don’t need,” said Baker.U.S. PIRG is pushing policymakers for auto loan relief programs, banning repossession, debt collection and negative credit reporting.It also has some recommendations for customers: Don't roll an old auto loan into a new loan, avoid buy here – pay here lots, and don’t get focused on low monthly payments. Instead, compare the total cost of the loan including interest paid.Officials also suggest filing complaints with the Consumer Financial Protection Bureau. It creates pressure on lenders to make things right. 2068

An all new cast of "Dancing with the Stars" was announced on Friday, but this time there's a twist.The upcoming season features solely athletes in a four-week competition.Ten athletes in total will compete in the ballroom.Check out the list of competitors below: 270

An Arizona family is desperate for answers after their car was torched in their driveway. Laura Castaneda says she ran outside and grabbed her hose after seeing the flames. While on the way back to her car, the hose broke.In a panic, Castaneda ran to her neighbor's yard and grabbed their hose. The flames, less than 6-feet from her house, were right outside of her daughter’s bedroom window.“I was just praying, ‘I go, God, just help me through this — get me through this; keep everyone safe,’” Castaneda explained.When the fire department finally arrived, Castaneda says she broke down. “That’s kind of when I broke down,” she said. “I thought, ‘This is our only vehicle. My husband just got a new job. I’ve got seven kids — what am I gonna do?’Castaneda says they’re desperate to get a new car. Now police are looking for the person her set her car on fire. Anyone with information is urged to reach out to law enforcement. 949

An amateur artist is raising thousands of dollars for charity with his simplistic portraits of pets.It started when Phil Heckels drew a picture of their family dog as a way to encourage his son to write a thank you note. He uploaded a picture of the portrait to social media calling it “crap”.The drawing featured googly eyes and long limbs. Heckels joked he would sell it for about 0. He was inundated with offers.Now, he says he has more than 1,000 requests waiting for him from people who want him to draw their pets.He has drawn 240 portraits so far. Heckels, who goes by Hercule Van Wolfwinkle on his portraits, doesn’t get paid for the pictures. He asks people to donate to a charity that helps the homeless.So far, donations from Heckels supporters have totaled more than ,000. 798

An ailing and emaciated orca named Scarlet could get food and antibiotics soon -- if biologists can find her before it's too late.Scarlet is among a group of endangered, rapidly dwindling Southern Resident killer whales that frequent the Pacific Northwest.US biologists are racing to find the underweight 3-year-old animal to administer antibiotics either through food or by injection, but she could be dead or in Canada.Scarlet, also known as J50, was last seen in Canadian waters Saturday, on the west side of Vancouver Island. The 3-year-old orca's condition is so poor, she may not survive and is running out of time, scientists said. She is underweight and lethargic with periods of inactivity, and does not appear to be feeding.The National Oceanic and Atmospheric Administration said its effort will involve shooting antibiotics in the orca to aid with recovery and using a local tribe to feed them fish that has medicine, a rare practice that has not been tried in the wild before. 997