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A Memphis woman wants answers after getting a nearly ,000 dollar bill from Memphis Light, Gas and Water.Florence Ford said the utility insisted the astronomical amount is no mistake.They told her a water leak led to the 5-figure bill, but Ford doesn't think MLGW's story is adding up.The 60-year-old brings in just enough every month from disability checks to pay her rent and insurance costs."I had four blood clots, I’ve got nerve damage on the right side and I had a stroke," she said.So, when Ford opened up her bill late January for ,423, she was floored.Her normally bill had skyrocketed to ,995 for water alone, just for one month."What the hell? If I’m on a fixed income, how can I pay a ,000 water bill?" she said.Ford called MLGW and said she was told the massive bill was due to a water leak on her property, and that she’d need a plumber to fix it."Some pipe or something had come loose and they took care of it," she said.According to Ford's bill, her water usage during the month of December was 4,983 CCFs (centum cubic feet). That’s close to 4 million gallons, which is enough to fill an Olympic-sized swimming pool almost six times.MLGW told Ford a representative called her and left a note on her door, but she said before getting that bill, no one from the utility ever reached out to tell her there was a problem."Didn’t call, didn’t leave a voicemail, said they left a note on the door. No note on the door," she said.A friend and former lawyer told Ford it would be impossible not to realize that much water was leaking in front of her home."He said if I had a ,000 water bill, my house should have been floating down the street somewhere," she said.Ford said she spoke to someone at MLGW again, who suggested she file for bankruptcy.The next month she got another bill, leaving her owing nearly ,000, which is just a couple hundred dollars shy of what she brings in in an entire year."If I don’t pay that, they’re going to cut my utilities off, so I’m going to be without utilities," Ford said. "What am I supposed to do? Sit in the dark?"She's also on a breathing machine, which needs electricity to operate.MLGW agreed to credit Ford’s account ,980, but she says that’s not good enough."I think they should squash it. I got the problem taken care of," she said.WREG reached out to MLGW Sunday to find out how this happened, what – if anything – Ford can do and how other people can prevent this type of thing from happening to them.Gale Carson, the company's director of corporate communications, tell us MLGW can’t look into the bill until their offices are open again on Monday. 2636

A United States Customs and Border Protection officer is accused of falsely claiming to be a US citizen when he applied for the job, the Department of Justice said. According to DOJ officials, Marco Antonio De La Garza Jr., 37, of Hereford, Ariz. was charged with three counts of passport fraud and false statements on his federal law enforcement background application. The DOJ is claiming that De La Garza knowingly used a fraudulently obtained Texas birth certificate to apply for a United States passport. De La Garza is also accused of using the same birth certificate to claim US citizenship during his background check.It is unknown how US officials were unable to figure out that De La Garza's paperwork was fraudulent.  The charges stemmed from an investigation conducted by  the Department of State-Diplomatic Security Service and the Department of Homeland Security-Office of Inspector General. The DOJ claims that De La Garza was actually born in Mexico. The Associated Press confirmed that he was hired by border patrol in 2012.   1116

A toddler hanging from the roof after crawling out of his bedroom window managed to come away unscathed after falling into a passerby's arms.It's a situation that could have ended tragically if not for the quick actions of a good Samaritan.Police report Jill Harper happened to be driving by the 1300 block of Mills Street in Sandusky, Ohio and saw the toddler hanging from the edge of the roof. She ran over to help.According to the police report, the child fell into her arms, and she brought him inside."When I caught him I remember thinking, 'Oh my God, I caught him,'" said Harper."When I started pounding on the house, that's when he fell, and my hand was pounding.  So when he fell, he kind of came back and hit my arm, and then I caught him."Police said they did not notice any obvious bumps and bruises. The Sandusky Fire Department responded to the scene, looked him over and found no injuries.Kelsie Hellman, the boy's mother's cousin, signed a refusal form, not wanting him to be transported to the hospital, according to police.Sandusky police said the boy is currently in the custody of Summit County Children Services. Hellman told police she is trying to gain custody of the boy, whom she has looked after since he was 3 months old.How did he get out there? Hellman told police she was using the bathroom when the incident happened. She said the boy must have gone around the baby gate she put at the bottom of her stairs, allowing him to get up to his room where the window was left slightly open. The boy then apparently slid through the window, which opens onto the roof.Meanwhile, Sandusky Police Detective Kevin Youskievicz told Scripps station WEWS in Cleveland, he believes the child could have suffered serious injuries if Harper hadn't acted quickly."I can only describe her as a hero, she's a hero," Youskievicz said."Everyone says we need heroes, she is one,"According to the report, Hellman said her husband was fixing the window so the boy could not crawl out of it again. 2079

A month after the group formerly known as “The Dixie Chicks” announced they would change their name, “The Chicks” performed the national anthem at the start of Night 4 of the Democratic National Convention.The Chicks, Emily Strayer, Martie Maguire and Natalie Maines, changed their name amid a nationwide movement by supporters of the Black Lives Matter effort to disassociate with the confederacy.“We want to meet this moment,” The Chicks said in a five-word statement.The Chicks haven’t shied away from politics in the past. In 2003, the group was criticized by fans for admonishing the Bush Administration for invading Iraq. 635

A scorched vehicle rests on Pine Canyon Rd. as the Lake Fire burns a hillside in the Angeles National Forest, Calif., north of Santa Clarita on Thursday, Aug. 13, 2020. (AP Photo/Noah Berger) 199