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A new shareholder complaint against AT&T claims the company encouraged employees to create fake accounts for its DirecTV Now streaming service to juice its subscriber numbers and mislead investors ahead of its acquisition of Time Warner, shareholders allege in an amended complaint filed last week as part of a lawsuit against the company.According to the lawsuit, employees — who faced aggressive sales quotas — were "taught and actively encouraged" to convert activation fees that customers paid to upgrade their phones into the price for multiple DirecTV Now subscriptions. This was allegedly executed by "waiving the fee, but charging the customer anyway, and applying the payment to up to three DirecTV Now accounts using fake email addresses."The complaint claims customers were not told they had been signed up for a subscription, and that the company is said to have fielded regular complaints from customers who said that they were billed for accounts they did not sign up for. The complaint also details other alleged methods for increasing subscriptions without clients' consent.The purpose of these efforts, the lawsuit alleges, was to create the false impression that the service was compensating for declines in the legacy DirecTV satellite business, and to help justify the company's acquisition of Time Warner, now called WarnerMedia. WarnerMedia is CNN's parent company.CNN Business asked AT&T to respond to the merits of the lawsuit as well as for comment on specific allegations within it, such as claims the company pressured employees by setting aggressive sales targets and that employees were encouraged to use unrelated fees to create DirecTV Now accounts."We plan to fight these baseless claims in court," AT&T said in a statement in response.Plaintiffs include Local 449, a union pension fund based in Pittsburgh, and Melvin Gross, an investor who exchanged Time Warner stock for AT&T stock as part of the acquisition.DirecTV Now, which AT&T launched in late 2016, was billed as a key part of the company's pivot to entertainment. The lawsuit alleges that executives, including CEO Randall Stephenson, were deceitful in claiming that DirecTV Now's growth was stable, and that it was driven by "organic" demand and only limited promotions.But beyond the alleged inflation of subscriber numbers at unwitting consumers' expense, the service also suffered from significant turnover as customers jumped from one discounted streaming service to another, according to the complaint.The complaint says the plaintiffs and their attorneys spoke with a number of current or former AT&T employees who gave information about the alleged scheme. It refers to one former employee in Michigan who allegedly estimated that around 40% to 50% of the customers he dealt with starting in early 2017 complained of being billed for DirecTV Now subscriptions that they said they had not signed up for.The allegations come at what is for several reasons a delicate time for the company.Stephenson just 3043

An animal shelter in Canada says it has gotten calls from around the world after it shared the story of a dog that was found along with five kittens.A post from the Pet and Wildlife shelter in Chatham, Ontario, described how the dog was found keeping the kittens warm on the side of a road on a cold night.She was cuddling up against them in the snow.Someone notified a shelter, and an animal control officer picked them up.The kittens have been taken in by a foster family because they are not old enough to be adopted yet.The dog, now named Serenity, will be ready for adoption on Dec. 3. 602

A new court document submitted last week in a lawsuit filed by Sandy Hook families against right-wing conspiracy theorist Alex Jones sheds light on some of the inner workings of Infowars, the fringe and fairly opaque media company Jones operates.The document, which was filed in a Connecticut court on Wednesday, includes depositions taken in May from four employees of Free Speech Systems, the parent company of Infowars. One of the associates deposed is Jones' father, Dr. David Jones, who is the manager of human resources at Free Speech Systems.The depositions emphasized how lucrative it has been for Jones to sell products in his online store, and offered a glimpse into how being banned by social media companies like Facebook and Twitter has affected the business. The depositions also painted Infowars as an organization run entirely by Jones.Jones, who had said the Sandy Hook school shooting was staged, is being sued for defamation by the families of victims in 986

After weeks of relatively warm conditions for much of the Midwest and Northeast, a major snow storm has the Midwest and Northeast in its sights. Blizzard warnings have been issued for parts of the Dakotas, Minnesota, Iowa and Nebraska. Winter storm warnings are in effect for parts of Iowa, Illinois, Minnesota, Wisconsin, Michigan, New York, New Hampshire, Connecticut, and Massachusetts. Other parts of the Midwest and Northeast are under winter weather advisories or winter storm watches. One major impact the winter storm is having is on the presidential campaign. Several campaign events have been canceled ahead of the storm. Joe Biden and Pete Buttigieg have canceled events scheduled for Iowa.The storm is expected to drop 4 to 8 inches in a large swath from Nebraska to Maine. Some areas could also see freezing rain. Note: This article previously noted that Amy Klobuchar's event in Minneapolis had been canceled. The event will still take place Friday evening. 984

Actress Katherine Helmond was a TV sitcom star in the 70s and 80s and continued acting well into her 80s before succumbing to complications from Alzheimer’s disease last week at the age of 89, Variety Magazine reported. Helmond reportedly died on Feb. 23, but her death was not made public until Friday.During her six-decade career as a thespian, Helmond earned a pair of Golden Globe Awards, and a number of Emmy nominations. She also earned a Tony Award nomination. Helmond's most prominent role was on the sitcom "Who's the Boss," as she played Mona Robinson from 1984 to 1992. "Who's the Boss" was one of the most popular sitcoms of the 80s, and was consistently one of the 10 most watched TV shows on TV. For her part playing Robinson, Helmond earned a Golden Globe Award, and a pair of Emmy nominations. Helmond played also played a comedic role on the sitcom "Soap" from 1977 to 1981. The sitcom was a spoof on daytime soap operas. She also won a Golden Globe for her role on "Soap."Before her two breakout TV comedy roles, Helmond appeared in a number of films as well as taking on walk-on roles on TV shows. In 1973, she was nominated for her performance in the Broadway drama "The Great God Brown." 1220