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SAN DIEGO (KGTV) — A Scripps Ranch woman who contacted Team 10 about problems with her Samsung refrigerator is now receiving a full refund after Team 10’s story aired.Stephanie Nivinskus bought her Samsung french door refrigerator in December 2014. It cost her nearly ,000. She said she had issues roughly six months after she bought it. "It's been a headache since the beginning," Nivinskus told Team 10 in September.The first problem was the ice maker does not function properly, according to Nivinskus."The ice just gathers and collects up there. It makes it so it doesn't work," Nivinskus said.She also has issues with the temperature of the refrigerator. The FDA says a safe temperature inside a refrigerator is 40 degrees or below. During the initial interview with Team 10, the thermometer inside of Nivinskus' refrigerator read about 56 degrees."Having spoiled food is a real problem," she said. RELATED: Samsung customers upset over broken ice makers and high temperatures on fridgesNivinskus said a Samsung representative called her after Team 10’s first story. Shortly after, a full refund for her refrigerator was processed.“Thank you so much for helping us because fighting by myself, I was getting a whole lot of nowhere,” Nivinskus said.Samsung is currently facing a class-action lawsuit regarding the broken ice makers. There are also more than 5,400 people in a Facebook group demanding a recall of Samsung refrigerators.In an email, a Samsung spokesperson told Team 10 in response to the initial story: "At Samsung we stand behind all of our products, including our refrigerators, and want to ensure our customers are completely satisfied. If a customer encounters any problem with their product or service, we encourage them to reach out to us directly at 1-800-SAMSUNG so we can provide assistance."Nivinskus said she spoke to customer service before contacting Team 10. She is encouraging other customers dealing with similar problems not to give up. "Keep fighting,” she said. “They need to take responsibility for this and you need to get what you paid for." 2092
SAN DIEGO (KGTV) -- A San Diego psychiatrist no longer has a license after authorities say he was intoxicated while practicing.According to the Medical Board of California, Marco Antonio Chavez’s license was suspended following an investigation.The investigation began after authorities say a patient reported that Chavez sent him a box of medication in 2017 that contained an empty vodka bottle.During one of several office visits, an investigator said Chavez appeared to be intoxicated.Documents show that Chavez told the investigator that his mother gave him a “Mexican home remedy to stop his drinking” which consisted of vodka and cloves. At a hearing, Chaves said he had two of the drinks that morning.During the visit, the investigator told Chavez he believed he was “so intoxicated that he could not practice medicine” and told two patients in the waiting room to go home.A test conducted by a San Diego Police officer shows that Chavez had a blood alcohol level of .216. Authorities say Chavez’s license was suspended on May 7. 1044

SAN DIEGO (KGTV) -- After questions from Team 10, organizers of KAABOO San Diego announced it was postponing this year's festival until 2021. Concertgoers told Team 10 they had difficulty reaching anyone for answers. “We all know this isn’t happening, there’s no festival taking place. Please just give us a refund,” said San Diego resident Vince Matthews.Matthews loves music and travels to festivals all across the country. He has been to KAABOO in Del Mar every year since it started in 2015. He spent more than 0 for early bird VIP tickets for this year’s KAABOO festival. “Last year was the first festival ever that I’ve done VIP and once I did it, I realized there was no going back to general admission!”With the pandemic and COVID cases rising, Matthews wanted to know what was going to happen with KAABOO. As more large events got canceled, he was convinced it was likely not going to take place. Still, he had yet to receive any concrete information from festival organizers.“I reached out to them usually every couple weeks by email,” Matthews said. “I get the same form email that says please be patient."Patience was running out. As of Monday early afternoon, the last update posted on KAABOO’s social media accounts was June 15th. It said, in part, that they “will need just a little more time to determine our position as it relates to this year’s installment of KAABOO.” It told fans they would be hearing from KAABOO shortly.Matthews is frustrated by the lack of communication as we now head into the month of August.“There's nobody touring, there is no festival, there is no lineup. It's not going to happen,” Matthews said.KAABOO is under new ownership. It was announced last year that Virgin Fest was taking over the brand. In addition to the new ownership, the festival was moving from the Del Mar Fairgrounds to Petco Park.As of Monday morning, it still listed the September festival dates on its website.Team 10 contacted Virgin Fest founder Jason Felts. On Twitter, he told investigator Melissa Mecija that emails went to “ticket buyers last week about a possible scaled down social distanced version for 2020.”However, he determined with cases increasing that it wasn’t “a safe decision in the end and not the multi-sensory experience that KAABOO guests experience or deserve.”Team 10 spoke to four people who bought tickets. Nobody received the email that the festival claimed to send to ticketholders.KAABOO organizers released this statement to ABC 10News: With everything in the world moving so far and fast in just the last couple of weeks, we needed a little bit of extra time to be sure we were making the right go-forward decision for our beloved festival. Unfortunately, it is not the best news... We are postponing the 2020 installment of KAABOO San Diego.After much consultation with stakeholders in local government, artists and music industry friends, and members of the San Diego community, we know it is safest and best for everyone to look ahead and plan a bigger and bolder edition of KAABOO for September of 2021.All current pass holders will receive an email in the next few days outlining a special offering for those who choose to hold their passes for KAABOO 2021. All pass holders will have the option for a full refund.We are disappointed that we are not able to deliver our 2020 vision for San Diego’s favorite music festival, but rest assured we are already working hard to make 2021 an event where we can celebrate a better future.Matthews is still concerned about the process. “Being a new festival ownership and a new location, I'm a little bit more worried about the handling of refunds as I would with KAABOO the previous four years,” he said.Felts promised refunds to those who requested it. 3761
SAN DIEGO (KGTV) — After a week of sifting through ashes of the devastating Camp Fire in Northern California, San Diego firefighters are back home tonight. The San Diego Urban Search and Rescue Task Force searched over 1,500 burned structures in the city of Paradise, Calif. Battalion Chief David Gerboth says many did not survive the devastation. Crews were ordered to look for 1- to 5-inch bone fragments of those who might be missing. “We went into a career to save people and we knew going up there that that wasn’t the mission. It was to provide closure for some families,” says Gerboth. The air quality was also a big challenge for firefighters.“There’s a lot of ash, there's a lot of debris. We were constantly wearing respiratory protection," he added.The task force was also away from their loved ones on Thanksgiving. Firefighters say this mission hit home for many of them.“It was definitely a challenge for all of us,” said Brady Holden. “Whatever little problems that you would deal with throughout the day, as you were driving back to the base camp you look around at the devastation, it really put it all into perspective that my problems really aren’t that bad.”The task force had to report all of the structures as clear before leaving. This allowed families to get back to survey the damage and salvage anything they could. 1350
SAN DIEGO (KGTV) - An apologetic teenage girl explained how she crashed her mother’s car into her neighbor’s garage in Encanto Friday.13-year-old Akasha Alexander had been taught how to start the BMW in the morning to help her mother. On Friday, the car was parked a big too close to the edge of a steep hill.The girl pulled the clutch and the car took off, crashing through the neighbor’s fence, clipping a water line, and ending up in the garage.“I see the fence go down and i'm like, oh no, and then all I see is boom,” said Alexander.Neighbor Melvin Glover’s daughter and grandchildren are visiting him for Easter. They said the impact shook the Glover home and frightened them all.The car was towed from the home.Alexander said she plans to bake Glover a red velvet cake. 784
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