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An Arizona man was awarded a 5,000 verdict after a jury decided a dentist at a popular dental chain wrongly pulled all his teeth without consent.DeWayne Smith won his case against Western Dental Services and Dr. Steven Nguyen in January, ending a three-year legal battle.“They treated him like garbage,” said Craigg Voigtmann, one of Smith’s attorneys. “They took out all of his teeth and then abandoned him.”Western Dental disputes the allegations. In a statement, the California-based chain called the jury’s decision surprising and disappointing.On a Saturday in January 2015, Smith scheduled an emergency visit at the Western Dental. He was having severe tooth pain in his right upper wisdom tooth. It was his first visit ever at the dental office.“I really don’t like going to dentists but I was in pain,” Smith said.At the appointment, Western employees and Nguyen told him Smith had serious dental issues and that he would eventually need to replace all his teeth with implants or dentures.Smith understood, and under pressure from Western Dental sales staff agreed to a long-term treatment plan. However, Smith said he “made it very clear” that he only wanted to have one tooth pulled that day to relieve the pain.During the procedure, Western Dental staff numbed the area, sedated Smith with nitrous oxide, and then packed his mouth full of gauze, according to court testimony.Smith left not knowing they had extracted all his teeth.“I go to pulling this gauze out and then I realize there’s nothing there on the bottom, and there’s nothing there on the top,” he said. “I just fell to the floor. I didn’t believe what I was seeing.”Employees testified that Nguyen left immediately after the procedure and that no one appeared to tell Smith what they did.After the procedure, Western Dental also sent Smith a ,000 bill, he said.“(It’s) like running over a dog in the middle of the road and driving off,” said Smith’s fiancé, Sharon.Nguyen testified that he had a direct conversation with Smith, who told him he wanted to have all of his teeth extracted that day. Western Dental also produced consent forms with Smith’s signature.But Smith’s attorneys claimed those forms were manufactured after the procedure. And one Western employee testified against the company in hours of damning testimony.Bianca Esquer was a patient care coordinator at Western Dental from 2013 to 2015. She worked directly with Smith during his appointment.In a deposition and at trial, Esquer said that Smith made it clear he did not want a full extraction that day. She also discussed how employees and dentists are paid bonuses and commissions based on how much treatment patients get.Esquer also testified it’s hard to believe anyone would agree to have all their teeth pulled on their first visit and without detailed planning.“You don’t send someone home with a full extraction without teeth,” she said.Smith was not provided dentures from Western Dental until months after his procedure, he said.Scripps station KNXV in Phoenix reached out to Nguyen for comment through his attorney, Jeff Tonner. In an email, Tonner said Western Dental would be issuing the response.Western Dental’s full statement: 3206
An orca whale believed to be grieving her dead calf has carried it with her for five days now.The calf died a half-an-hour after its birth, scientists said. They are monitoring the whale as she has carried the calf on her nose and dives to pick it up when it falls off.Officials said it is a rare occurrence for a whale to keep its dead calf with it. This is the first calf in three years born to endangered orcas.On Saturday evening, the whale and her calf were spotted in Canadian waters. 503
An odd white streak across the Phoenix drew lots of interest on social media Monday night. Some viewers said it was just an odd cloud formation, while some speculated that it was possibly a rocket launch from the west coast.PHOTOS: Strange light spotted over West ValleySo far it's unclear what actually caused the light streaking across the sky. Scripps station KNXV in Phoenix is working to figure out what caused the formation and will share any information we are able to get. 498
An Okeechobee, Florida boy on the autism spectrum is facing his fifth charge, and the boy's mother said she plans on fighting them all, while working to get her son back in school soon.The video his mom shot went viral last year.Scripps station WPTV in West Palm Beach is now learning there's more trouble for John Benjamin Haygood, the little boy in the middle of it all.His mother, Luanne Haygood, says the state has filed four additional felony charges against John Benjamin.She says the felonies, all of them for felony battery, came as a bit of a surprise, as the incidents in question took place in 2015.“I don't see the point in putting up four more charges that happened when he was 8 years old,” Haygood said. "There's a reason why we don't arrest 8-year-olds."Last year, she recorded video on her phone as school resource deputies took John Benjamin into custody, charging him with felony battery on a school employee.The now 11-year-old is on the autism spectrum, and his mom says it was an autism-related episode.The state prosecutor, however, said John Benjamin has more than 50 other documented incidents of physically aggressive behavior towards students and teachers.“There's so many 7- to 12-year-old boys with autism that are getting arrested for meltdowns and behavior that can be avoided of the schools know how to react,” Haygood said.Haygood said she is fighting back. “He's regressing educationally, he's regressing emotionally, he's not been around other children,” Haygood said.John Benjamin is set to have his next court date next month.WPTV reached out to the state attorney's office, but no one was available for comment Tuesday. 1715
As a new work week begins, many are wondering if Atlanta is back to full speed following a cyberattack on the city's computer systems last week.It all depends on the department. Some departments were not affected at all by the cyberattack, while employees in others are still not able to turn on their computers.The fire and police departments were not affected at all by the ransomware attack. The same goes for the public works department, housing authority and Hartsfield-Jackson International Airport, although the airport has suspended its Wi-fi services, just in case.But other departments have been forced to conduct businesses the old-fashioned way, by using pen and paper.For example, if you have an issue with trash pickup, traffic signals and potholes, you'll have to resolve it over the phone. Also, the city jail is having to process inmates manually.Business owner Marcus Woodard was among the people turned away Monday at Atlanta City Hall. He was looking to renew his business license but the computers are still down."I commuted all this way to get it, and now I've got to come back tomorrow or the day after," said Woodard.On the other hand, Doug Lueder walked out a happy man after his application to have a commercial property subdivided was handled."I had to turn in an application last week just before the cyberattack happened, so I got in and got out," said Lueder. "Today, I was just turning in my notarized sign posting affidavit so that went pretty easy also, so all in all, I got out pretty easy."Atlanta Mayor Keisha Lance Bottoms provided an update on city services and says people may want to check ahead to see which services are available.CBS46 spoke with cyber security expert Alex DeFreese and he says it's malicious software that takes over a computer or a system and encrypts it."You can't access the contents unless you have the key," says DeFreese. "And then they take that key and they ship it back to their servers and they hold the information and the systems and the drives and whatever ransom until you either manage to revert from a backup or pay them however much they're asking for it."It all started Thursday morning around 5:40 a.m. when the city of Atlanta official Twitter account sent out a tweet saying:“The City of Atlanta is currently experiencing outages on various customer-facing applications, including some that customers may use to pay bills or access court-related information. Our @ATL_AIM team is working diligently with support from Microsoft to resolve this issue. Atlantaga.gov remains accessible. We will post any updates as we receive them. Thank you for your patience.”The hackers sent a note listing their demands and instructions that read:-Send .8 bitcoins for each computer or 6 bitcoins for all of the computers. (the equivalent of around ,000)-After the .8 bitcoin is sent, leave a comment on their website with the provided host name-They'll then reply to the comment with a decryption software. When you run that all of the encrypted files will be recovered.City officials have not said if they'll pay the ransom.The FBI is investigating. 3133